Harmons Grocery Reviews: Is It Legit?

Name: Harmons Grocery
Rating: 4.3 (29 reviews)

Harmons Grocery

Harmon City, Inc

🛍️ Shopping

Customer Experience

Positive experience14.3% of reviews

Neutral6.0% of reviews

Negative experience79.7% of reviews

~ Based on 133 written reviews from the US App Store.

What users say about Harmons Grocery

Reviews of Harmons Grocery are mostly negative: the Shopping app is rated 4.3/5 from 29 App Store ratings. What users like most: foodie club and coupons management, easier to find Foodie Club rewards. Top complaints: app crashes and doesn't work, unable to log in or create account. Summarized from real user reviews.

Positive things

👍Foodie club and coupons management
🚀Easier to find Foodie Club rewards
🤩Best store in the area

Negative things

🐛App crashes and doesn't work
🔑Unable to log in or create account
🤯Confusing and difficult to use
🤔Removed useful features like pharmacy and rewards tracking
😕Redirects to website for many functions

Is Harmons Grocery Safe?

Not enough ratings yet to assess Harmons Grocery.

Is Harmons Grocery Legit?

Harmons Grocery appears to be a legitimate app. AppsHunter Legitimacy Score for Harmons Grocery is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

From Challenging to Ridiculous

I don’t know if Harmon’s bothers conducting focus groups, when working on the app but it sure seems like they don’t and they really should. It’s like they rely solely on engineers with little capacity for creating simple flow. The latest update to the rewards section has made what was previously challenging nearly impossible to figure out. The earned rewards are maybe somewhere mixed in with coupons? The fuel rewards are spun off to some distant outreach of the app. It’s really gone from challenging navigation to complete chaos.

Rroscomann

18 days ago

Response from developer

Thank you for the honest feedback. We’re sorry the latest Rewards update has made things harder to find. With the move to Harmons Rewards, we know earned rewards, coupons, and fuel rewards might have been more challenging to navigate to. We’ve shared your comments directly with our app team, and improving that flow is a priority. In the meantime, we’re happy to walk you through where everything lives. Reach us at contact@harmonsgrocery.com.

Horrible app

You have to go in and pre-do your coupons before going in the supermarket and if you change your plan, you won’t save. If you have the Harmons loyalty, it should be automatic. This is the reason why I can’t wait for the Whole Foods to open in Lehi .

SSteven/Mush

20 days ago

Response from developer

Thanks for the feedback, Steven. We hear you on wanting savings without pre-planning. Right now digital coupons need to be clipped to your Harmons Rewards account before checkout, and we know that's a pain when plans change. You can clip coupons from the app while you're in the store using the QR Code on the shelf tag and they'll apply when you scan your Rewards at the register. We've shared your request for automatic savings with our team. If you'd like help, reach us at contact@harmonsgrocery.com

Not easy to search for coupons

Not intuitive on how to clip coupons. Not easy to scan pictures of coupons to clip.

JVJune Family Vacay

25 days ago

Response from developer

Thanks for the feedback! We're working on making coupons easier to engage with in-stores, as well as within the app itself. If you have any additional feedback, reach us at contact@harmonsgrocery.com

Mountain View/Riverton

This app is horrible. Most of the time the app does not work in the store because Wi-Fi is so poor. Also, cannot scan digital coupons in store. Plus, cannot find digital coupons easily to add ahead of store trip.

MSMountain View Shopper

a month ago

Response from developer

Thank you for letting us know. We're sorry the app hasn't worked well at our Mountain View store. We've passed the Wi-Fi issue along to our store and IT teams. We're also working on making coupons easier to find. If you'd like a walkthrough, reach us at contact@harmonsgrocery.com

No Pharmacy on App

I am unable to find any way to look at my Pharmacy account. From what I can tell, you must go online. And even that is a messy process. Considering the uppity reputation of Harmons, you would think that their app would be able to keep up with the “poor boys” grocery stores. Waste of time.

MPMama’s Posse

a month ago

Response from developer

Hi Mama’s Posse, thanks for the honest feedback, we hear you on the Pharmacy experience and agree it should be easier from the app. I've passed this along to our team as a priority gap. In the meantime, if you can share which pharmacy tasks you need most (refills, transfers, etc.), please email us at contact@harmonsgrocery.com, we'd love to help directly.

Reliable

I have a chronic illness that makes shopping difficult for me. The app makes it so easy to get the groceries I need.

AAmdikinns

3 months ago

The best

You can’t beat Harmons..

Bbayshils

3 months ago

Shows aisles, user/UI error

Thanks to developer response, I know now to switch to “In-store” mode to get the aisle location of products. Maybe that should be noted in the UI.

Previous review: Used to be able to find products by aisle. No longer.

Bbradtwotrees

3 months ago

Response from developer

Hi! Thanks for the feedback, and sorry for the confusion. You can view aisle locations by switching from Pickup or Delivery to In-Store mode, once that's selected, aisle info will show up on products again.

Payment

This is very frustrating. Will not take credit card info for pickup. Employees get ZERO STARS FOR NOT CARING, NOT HELPING AND NOT ADDING PAYMENT INFO. we drive from mesquite to shop here……we are done.FINI NADA no more

HHotrodverdi

3 months ago

Aisles no longer given

Used to be able to find products by aisle. No longer.

Bbradtwotrees

4 months ago

Easy to use

This app is easy to use, and let me look up the aisle something is in, while I was shopping. That made it easy to find that item, and not have to go ask someone. It’s also easy to look up the prices for the groceries ahead of time.

LTLaurel tanner

4 months ago

Can’t even sign in

I put in my email and password in, click login.. and nothing happens. No error, no message, nothing. The page refreshes, and nothing.

Zzabe23

6 months ago

Great Grocery Store terrible app

Spent 6 hours trying to update the app and haven’t been able to so far.
I don’t have the option of non delivery grocery shopping at this time.

DDaveMagnus

8 months ago

Can’t create new account in app

Downloaded the app and tried to create a Harmons account. To set up an account, you have to select a preferred store location, but the dropdown box wouldn’t let me search or scroll through the list, so I can’t create an account. I’ll have to create an account on their website and will try the app later.

Mmeg_hancock

9 months ago

Horrible Service

Even at max tip the shoppers refuse to follow instructions, replace things you asked a refund for, and pick expiring veggies.

Kkalain666666

10 months ago

Want to use app but can’t create account

I can’t select a city to even create my account. Disappointing. Yes, I deleted and redownloaded it.

DdirtyS

10 months ago

New update won’t allow for orders

For some reason since last app update 4 days ago, I’m unable to place a pickup or delivery order. It keeps giving me an error on the check out page when I click place order. Please fix it.

KK.Rollin

a year ago

Never sends a verification code

I tried to change my password, but they never send the verification code required to make the change. Now I’m locked out of my account and can’t refill my prescription. So frustrating!!!

SSaltlakemom

a year ago

Hard to see rewards now

Terrible app doesn’t work like it should.

JJay184

a year ago

Frustrated

I usually love using this app but the new update or something is buggy suddenly. Starting just this month I have not received foodie points for any of the prescriptions I have picked up. I am getting the fuel points, but not the points toward in store benefits. No one I’ve talked to seems to know why or how to fix it. Hopefully this will get someone’s attention.

EEnDPerkins

a year ago