Not worth it
Since this company works specifically with dog trainers, I had very high hopes and expectations for this company. If you have small business, steer clear. After four months and thousands upon thousands of dollars spent, hardly any leads and no actual sales. When I downloaded the app, there were other negative reviews which I noticed have been since deleted. How can there be accountability when you delete negative reviews? They also informed me that they can delete negative Google reviews if I get any. How convenient. Their setup is extremely costly and their salesmen convince you after a couple months you will be flooded. Nope. They say they're working hard in the background, but there is no way to tell. They set some stuff up and hit you with tons of tasks up front, and then your ads go through the "learning process." They set up Google ads, and Google is nonstop calling me telling me my business is not being seen and my business is not set up correctly. They tell me it's spam. They set up a phone that I paid extra for and the salesperson I hired confirmed that the phone never rang. Too expensive for small business to sustain, especially when it generates $0. Upon realizing I cannot afford to throw my money away any longer, I let them know this. All they wanted to know is if I wanted them to continue monitoring my ads, etc, or just end it. No negotiations, no interest in how they could do better, no interest in customer service. Just, Do you want us to continue until your last day or not? That's $1600 I paid, and you can't get a refund for because they, of course, require 30-day notice. I told them of course continue because I paid for it!!! But there's no way to tell if they are actually doing anything! Very disappointed. When They were no longer doing whatever it was that they did for me, instead of removing my landing page, they left the landing page online with a nonworking number deflecting potential business away from me! They should have removed the page or changed it to the proper number. All they say is: Since you're no longer using Haydn, we no longer manage anything. Unbelievably unprofessional.
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I cannot recommend Haydn
I hired Haydn for about 10 months, paying them about $1,200 a month, plus paying 3-6k a month on ads. I told the company that their ads were not working for almost the entirety of this business relationship. My payments were inconsistent because I could not keep up with my bills, which is why I hired them. They repeatedly told me that my ads weren’t getting clients because my ads went through the relearning phase. So once my ads were consistent for about 3 months, I finally canceled services. The issue was not that my ads weren’t reaching people, it was that their ads/ landing page were not getting me clients. Hiring Haydn was my last resort/ I needed this to work to keep my business afloat. They completely failed me and sent me more into debt than when I began with them. I figured out Smart Ads with Google Ads and since then I’ve had better results on my own than the 10 months since hiring them. The customer service with this company was great. The team I worked with was very responsive, however the ads that were managed hurt me more than they helped me. I spent more on this company than I made. Over the course of 10 months, 4 of the about 200 leads I got from their ads were legit and made me a profit. Unfortunately I cannot recommend Haydn. I wish I could and I don’t want to hurt another small business owner, but if you’re struggling to get clients, I would continue your search so you don’t end up in the same situation I was in. Many other companies really dig deep into helping your business thrive rather than the poor services Haydn provides.
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Best CRM solution hands down
So customizable and the Haydn team is amazing. Thank you guys!!
Ridgeside K9 Tampa
Oh man, I have so many good things to say I’m not even sure I can get it all in one review.
First off, I’ve been working with Will for many years in the dog training industry and I can say without a doubt I wouldn’t be where I am without him.
Before working with Haydn we did okay, I guess. After starting with Will just over a year ago I can say my business has grown tremendously. Within the first week of him helping me we had a massive influx of leads to the point we had to immediately start hiring new trainers.
We’ve been using the Haydn CRM to track all of our leads, invoices and contracts for clients for over a year and I couldn’t imagine an easier system to use. My sales team and myself are able to easily search anything we need within seconds, we can all access the same information through the app, make phone calls, send invoices, text leads, etc etc.
If we ever have any issues or questions the team at Haydn is immediate to respond and beyond helpful.
If you are on the fence about starting with Haydn, this is your sign to make the leap. Without a doubt you won’t regret it, it’s been one of the best decisions I have ever made for my business and I couldn’t be happier with everything they have to offer!
First off, I’ve been working with Will for many years in the dog training industry and I can say without a doubt I wouldn’t be where I am without him.
Before working with Haydn we did okay, I guess. After starting with Will just over a year ago I can say my business has grown tremendously. Within the first week of him helping me we had a massive influx of leads to the point we had to immediately start hiring new trainers.
We’ve been using the Haydn CRM to track all of our leads, invoices and contracts for clients for over a year and I couldn’t imagine an easier system to use. My sales team and myself are able to easily search anything we need within seconds, we can all access the same information through the app, make phone calls, send invoices, text leads, etc etc.
If we ever have any issues or questions the team at Haydn is immediate to respond and beyond helpful.
If you are on the fence about starting with Haydn, this is your sign to make the leap. Without a doubt you won’t regret it, it’s been one of the best decisions I have ever made for my business and I couldn’t be happier with everything they have to offer!
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