HCMToGo User Reviews
Customer Experience
~ Based on 196 written reviews from the US App Store.
What users say
Summarized from real user reviews of HCMToGo. Based on 14K reviews and a 4.2/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Business app.
Positive things
- 👍Convenient and easy to use
- 💡Comprehensive features (timesheets, pay stubs, time off requests)
- 🚀Responsive and quick
- 🔒Secure login options
Negative things
- 🐛Frequent login issues and app crashes
- 👎Confusing and cluttered user interface
- 🕰️Slow load times and server connectivity problems
- 🔒Lack of biometric login options (e.g., Face ID)
Is HCMToGo Safe?
HCMToGo appears mostly safe based on user ratings. AppsHunter Safety Score for HCMToGo is 84/100.
This assessment is based on 14,349 user ratings, with an App Store average of 4.2/5.
Safety Analysis
~ Based on 14,349 App Store ratings for HCMToGo.
Is HCMToGo Legit?
HCMToGo appears to be a legitimate app. AppsHunter Legitimacy Score for HCMToGo is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Face ID worked for a few months but now the face ID goes through but I’m stuck on the login page. Just slightly mote tedious to log in without it.
Works so well. Really convenient.
Won’t let me create a new password. Ya’ll need to fix this app! Also fix the Face ID login!
App never works, doesnt save passwords or correct security information. Genuinely the worst experience ive ever had with a work related app, I wish my work wouldve never started using it, such a disappointment.
Face ID disappears on app.. at times does not allow clock in function. Please fix .
I reset my password. I pressed sign in with the new password. It said “Account locked”. I did it all again. Same thing. Fix it.
Terrible
I am so sick of having to put in my super long password every single time to do my times even though it makes me do faceid yet doesn’t do jack squat. How the heck is something like this not fixed after all the other reviews say the same issue.
The app is terrible. Even in the help menu there’s one thing to click and when you click it, it bring you to a webpage that cannot be found. The features don’t work
FIX THE CLOCK IN AND CLOCK OUT ITS A HORRIBLE FUNCTION TO HAVE THE BUTTONS RIGHT NEXT TO EACH OTHER
Despite the newest changelog saying it fixed the Face ID login for newly registered biometric data or previously used ones, it still just sits on the main login page.
Makes me reset my password every login or locks my account. I save the password to autofill every time and it still does this
Always says I’m in the wrong location and won’t let me punch in no matter where I am in the building. My previous employer tried this app too and had the same issue. FIX IT!!!
This application sucks
Just as the title says, it’ll open the FaceID prompt and verify you. Afterwards though, the app does nothing and remains on the login screen.
This app forces me to input my password every time even after selecting the remember me option. As of now I'm imputing my password two times a day. Please fix this and add a face log in option like every has.
Face ID broken still after latest update as of 11/21/25. Please fix!!!
Doesnt work half the time, face scan option is only there for esthetics, constantly making you change your password, the “remember this device” option doesn’t work hate that my company uses this app and forces me to use it
Would give 5 stars, but after most recent app update, I think it took away the option.
I thought workday was bad. STOP ASKING ME TO CHANGE MY PASSWORD WHEN I NEED TO CLOCK IN. Also, update the interface because its clunky and not user friendly and NOT optimized for mobile - pages get cut off, you can't download documents. Just awful.
