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HHAeXchange+

HHAeXchange+

HHAeXchange Caregiver App

922 ratings
208 reviews
💼 Business
🏥 Medical
Free

Details

  • Released
  • Updated
  • June 12, 2023
  • June 27, 2026

Developer

HOMECARE SOFTWARE SOLUTIONS LLC
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Reviews summary↘︎
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❓5 answered
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📦~ in 3 weeks
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About

This app streamlines caregiver tasks, from clocking in and out to documenting visits and communicating with agencies. It helps caregivers stay organized, compliant with EVV regulations, and connected to their clients' care plans.

✓Secure GPS clock-in/out
✓Schedule and visit details view
✓Paperwork-free task recording
✓Flexible visit note capture (typing, voice, photo)
✓Real-time agency chat
✓Offline sync capability
✓Care Insights for member progress
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What users say

Summarized from real user reviews of HHAeXchange+. Based on 922 reviews and a 4.6/5 average, it highlights the 1 positive and 6 negatives reviewers mention most about this Business app.

Positive things

  • ⭐App works as intended

Negative things

  • 🐛Frequent crashes and glitches
  • ⏱️Slow performance and loading times
  • 📍Inaccurate GPS location tracking
  • 🔄Inconsistent login and clocking in/out functionality
  • 💾Loss of schedule and visit data after updates
  • ⚠️Unreliable app with many issues
See all reviews

What's New in HHAeXchange+

26.06.01

June 27, 2026

Direct Messaging is here — communicate with your agency, set message priorities, and stay organized. Conversations (MS only) enables seamless care coordination between caregivers, providers, payers, and members in a single secure thread. We’ve unified the login experience for CMA users migrating to HHAX+, providing streamlined, secure access. Plus, we’ve strengthened privacy protections during registration so your personal information stays safe.

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User reviews

Most RecentHighest RatedLowest Rated

Care giver

I have been with outreach for 2 years now and I love it. When I mess up a time or have any questions everyone in the office to the case workers have had my back. I would never give them up. Thank you everybody for your time and help these 3 years.
The Talley’sThe Talley’s

Too many bugs

A couple times I tried clocking in on this app and it completely takes out my clients information and I have to keep calling the company to straighten it out, at this point I would rather go back to paper then use this app
DWalen45DWalen45

Just OK

This thing is quirky. Today I can’t log in using biometrics as I always do. Some message flashes by so fast I can’t read it. Managed to snap a screenshot: app “wants to use idp.cloud.hhaexchange.com” and has a Cancel and a Continue button that I can never click. Help bot is useless. Had to reset password. There have been other blips that make using this app a bit painful.
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WiseguyARWiseguyAR

Loving it

Easy and convenient to clock in and out
Tishua76Tishua76

Loving it

Easy and convenient to clock in and out
Tishua76Tishua76
See 203 more reviews

Developer apps

HHAeXchange
HHAeXchange

Caregiver Mobile App

💼 Business

(2.1K)

Free
Care Insights
Care Insights

by HOMECARE SOFTWARE SOLUTIONS LLC

💼 Business

(4)

Free
HomeCareHub
HomeCareHub

HHAeXchange Caregiver App

🏥 Medical

(3)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Login issues with invalid credentials

Bug

Inability to clock in/out properly

Bug

Disappearing schedules and visit data

Bug

Incorrect location tracking and distance reporting

Bug
✨

Requested Features

5 requests

Improve GPS accuracy and reliability

Feature

Enhance stability and reduce crashes

Feature

Streamline login and clocking in/out process

Feature

Ensure consistent data retention after updates

Feature

Provide better support and communication

Feature

FAQ

What does HHAeXchange+ do?

HHAeXchange+ is a mobile application designed for caregivers. It helps them manage their daily tasks, including clocking in and out of client visits, viewing their schedules, documenting care plan tasks, and recording visit notes. The app also facilitates communication with their agency and tracks client progress.

What are the key features of HHAeXchange+?

Key features include secure GPS clock-in/out, a centralized view of schedules and visit details, the ability to record plan of care tasks and goals without paperwork, flexible visit note capture via typing, voice, or photos, real-time chat with agencies, offline synchronization, and Care Insights for monitoring member progress.

Is HHAeXchange+ free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees, in-app purchases, or advertisements within the application's description.

Who is HHAeXchange+ designed for?

This app is specifically designed for caregivers and home health aides. It aims to support them in delivering high-quality care by providing tools to stay organized, ensure EVV compliance, and maintain clear communication with their respective agencies.

How does HHAeXchange+ help with documentation?

The app offers comprehensive documentation features. Caregivers can record plan of care tasks and track goals without needing physical paperwork. They can also capture visit notes in various formats, including typing, voice recordings, or photos, making documentation flexible and efficient.