Extremely Unsafe and Frustrating
This is honestly some of the worst software I have ever had the displeasure of using. If your agency is considering HHAeXchange for scheduling do yourself a favor and look into other options.
This system is extremely difficult to navigate, not user friendly, and creates unnecessary frustration for both administrative staff and caregivers.
A scheduling and EVV system should make it easier to provide safe and reliable care, instead this system continues to cause additional barriers at every step and does NOT have client or caregiver safety in mind. After using this system extensively I am extremely disappointed.
This system is extremely difficult to navigate, not user friendly, and creates unnecessary frustration for both administrative staff and caregivers.
A scheduling and EVV system should make it easier to provide safe and reliable care, instead this system continues to cause additional barriers at every step and does NOT have client or caregiver safety in mind. After using this system extensively I am extremely disappointed.
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Crashing
The app keep crashing it might need an update. Please help
Hate it
I hate this new app it’s terrible since when do we use the term call in or call out for a clock in or clock out..call out to me and most ppl means calls out of work
I didn’t paid for one day
I didn’t get paid for one day since I wasn’t able to log out of the app that day and i wasn’t even able to correct it…. Please fix this app so you can correct your times
Idk
I was able to clock out once, the 1st time I used the app but now I cannot clock out at all. I am able to save all my documentation but it says everything is not complete. You would not be able to save if it wasn’t complete. I’m tired of it
