HHAeXchange+ Reviews: Is It Legit?

HHAeXchange+
HHAeXchange+
Homecare Software Solutions, LLC

Customer Experience

Positive experience9.2% of reviews
Neutral2.9% of reviews
Negative experience87.8% of reviews

~ Based on 238 written reviews from the US App Store.

What users say about HHAeXchange+

Is HHAeXchange+ Safe?

HHAeXchange+ appears safe based on user ratings. AppsHunter Safety Score for HHAeXchange+ is 86/100.

This assessment is based on 1,304 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.0% of ratings point to a safe experience
3.5% of ratings suggest some concerns
13.5% of ratings point to a risky experience

~ Based on 1,295 App Store ratings for HHAeXchange+.

Is HHAeXchange+ Legit?

HHAeXchange+ appears to be a legitimate app. AppsHunter Legitimacy Score for HHAeXchange+ is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Trash

This app makes me late every single day. Like 30 minutes. It will not load, and when it dies it is slow as ever. Annoying. I have to call in everyday to adjust time.

Hhhhj

Jjjj

Need imfrovement

The app need to add a sort & filter icon which would make finding location better fits preferences..App also should give aides the option to cancel case and select patient Gender preference in app.

Crazy BAD

This app makes caregivers’ jobs harder and even interferes with their sleep. Don’t download it—the old version is still better.
The old version is terrible too, but having to use an app like this at work is absolutely the worst.

⚠️Please tell me how to delete the information for this app.🤢

Can’t download on my IPhone

Need support can’t download on my iPhone

Work

Guatemala2026@

Terrible app

La app anterior era más fácil de usar esta de ahora no se ve muy bien si marcarte tu entrada o salida

The previous app was easier to use; with this one, it’s not very clear whether it’s registering your clock-in or clock-out.

H

I still can’t get to open this app for the pass 2 weeks since I downloaded it

Family Friends

Family248!

It freezes

It freezes

Sucks

It’s sucks. it’s also confusing. change the layout ASAP

Malfunction

I am unable to sign into the application. Please update app.

Dumb

What ever app they thought they generated this is ridiculous you can’t even open it or get in if anything the update really sucks what type of bogus scam is this app trying to do 🤡
They need to make it go back to the way it was

Extremely Unsafe and Frustrating

This is honestly some of the worst software I have ever had the displeasure of using. If your agency is considering HHAeXchange for scheduling do yourself a favor and look into other options.

This system is extremely difficult to navigate, not user friendly, and creates unnecessary frustration for both administrative staff and caregivers.

A scheduling and EVV system should make it easier to provide safe and reliable care, instead this system continues to cause additional barriers at every step and does NOT have client or caregiver safety in mind. After using this system extensively I am extremely disappointed.
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Crashing

The app keep crashing it might need an update. Please help

Hate it

I hate this new app it’s terrible since when do we use the term call in or call out for a clock in or clock out..call out to me and most ppl means calls out of work

I didn’t paid for one day

I didn’t get paid for one day since I wasn’t able to log out of the app that day and i wasn’t even able to correct it…. Please fix this app so you can correct your times

Idk

I was able to clock out once, the 1st time I used the app but now I cannot clock out at all. I am able to save all my documentation but it says everything is not complete. You would not be able to save if it wasn’t complete. I’m tired of it

Frustrated

Trash for the past three weeks I have not one time been able to clock in on time or accurately on not able to clock in or out at all for the past three weeks. I don’t even bother clocking in in Worrall trying I just called up and we have lab to my client. I don’t. I hate this app is trash go back to the old one
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HHAeXChange+

Low number