Easy to use
Disappointed with Limited Login Method
The real letdown comes when attempting to update your mobile number. Despite the initial online allure during the insurance purchase, users are now required to physically visit a branch for a seemingly routine task. This not only contradicts the app’s digital promise but also adds an unnecessary layer of inconvenience.
The absence of a customer care option for mobile number updates is a glaring oversight. For an app that emphasizes mobile-centric access, the lack of a virtual solution for an essential account detail raises questions about user-centricity and adaptability.
As a nri customer, i lost access to my mobile number and now i have no other option to login , customer care people have no clue about application and asking to update details going to nearest branch.
Excellent
Half a star was more appropriate
App is very slow and buggy
Also it does not open up various links when I click even on the Home Screen like adding a medical policy to my profile.
Response from developer
Hi Sir/Ma'am, We apologize for the uncomfortable experience, and trust us we want the best experience for you. Therefore, we are keen on understanding your concerns. Please write to us with a screenshot of the error at "contactsupport@hdfcergo.com", along with your registered mobile number, and we will be right on it. Take it easy! :)
Customer service
Response from developer
Hello Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
Fast and efficient
Response from developer
Hello Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
Appreciation
Response from developer
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
S Varatharajan
Response from developer
Hi Sir/Ma'am, Thank you for the feedback on our app. We are overwhelmed with your response. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
Add login by Email
Could you please add that feature if it’s possible?
Response from developer
Hi Jigar Kumar Patel, Thank you for your suggestions for our app. We appreciate your response and will forward your suggestion to the concerned team. Take it easy! :)
S Varatharajan
👌👌
Response from developer
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
Hdfc Car Insurance Document
Response from developer
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
App is super buggy
Response from developer
Hi Sir/Ma'am, We apologize for the uncomfortable experience, and trust us we want the best experience for you. Therefore, we are keen on understanding your concerns. Please write to us with a screenshot of the error at "contactsupport@hdfcergo.com", along with your registered mobile number, and we will be right on it. Take it easy! :)
Good service
Response from developer
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
Ok
Response from developer
Hi Sir/Ma'am, Thank you for the feedback on our app. We work towards the best customer experience and request your continuous support in our future endeavors. Take it easy! :)
