Attention! Scammers
Scammers. They charge you real cheap to get a quiz results, just to take your card info and then charge you almost 30$ to a subscription you didn’t sign to
Response from developer
Hello! We take this seriously and want to review your account to investigate. Please email us at support+appstore@get-headway.com from the email address linked to your Headway account — those are handled on priority — and we’ll look into the charge properly.
Poor customer service
I got charged 3 times following a cancelled subscription that I never used. I was told by staff they couldn’t refund me because I actually had two seperate accounts despite these both having the exact same email and details and only one had been cancelled. They agreed the subscription had never been used and that I had cancelled one but refused to refund for this mysterious other account I was being charged for. Really poor customer service.
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Caused more stress.
Initially this app seemed fine but then I found it not brilliant so I decided to cancel my subscription, that when the problems started. I’ve had to try to cancel this mercenary app twice now. After going through the process of multiple attempts to keep me signed up I thought I was free of it, only to find I keep getting billed for services i cancelled. This has caused more stress and anxiety than I ever was helped with by this snake oil app.
Do yourself a favor and don’t download it save the money and purchase something tangible and useful.
Do yourself a favor and don’t download it save the money and purchase something tangible and useful.
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Extremely dodgy. Beware of unexpected charges!
I cancelled my Headway subscription back in April and have the confirmation email to prove it. Yet SIX MONTHS later, I’m still being charged monthly for some random infographic subscription I never knowingly signed up for or used?!
I’ve contacted customer support, and despite providing evidence that my subscription was cancelled, they’re refusing to refund me.
Absolutely appalling and incredibly misleading billing practices. How can a company continue taking money from customers who have already cancelled their subscriptions and then refuse to refund them?
I’d strongly recommend checking your bank statements if you’ve ever used this app. I certainly wouldn’t trust them with my payment details again.
Avoid!
I’ve contacted customer support, and despite providing evidence that my subscription was cancelled, they’re refusing to refund me.
Absolutely appalling and incredibly misleading billing practices. How can a company continue taking money from customers who have already cancelled their subscriptions and then refuse to refund them?
I’d strongly recommend checking your bank statements if you’ve ever used this app. I certainly wouldn’t trust them with my payment details again.
Avoid!
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Great app
Great for the mind
Love this app!
It not only gives you a great summary of books you’re interested in… it’ll map out a plan for you based on what you’re into. I highly recommend!!
Ótima ferramenta
Excelente
Response from developer
Que ótimo saber que gostou, fico feliz que a ferramenta esteja ajudando você no dia a dia. (Enviado com uma rápida ajuda da IA para responder na hora, mas cheio de verdadeira gratidão humana!) Atenciosamente, Headway.
Honest opinion
I know a summary isn't the full thing, and some books I want the full thing. But for most of them, the main ideas are all I needed.
changed my routine
getting the essence of a book in fifteen minutes
They won’t let you cancel
.
Yuliia is awesome!
The support team/ Yuliia did a great job resolving my problem. Thank you so much!
Do not use : continues to charge after cancelling
I have unsubscribed from the app and it continues to charge me . Do not subscribe
Awesome customer service
Anastasia was awesome with helping me with a problem I had. The free trial was great for me to to see how the app works, I just didn’t use it enough
Mal servicio
La aplicación no hace lo que promete… no puedo escuchar el audio y leer a la vez
Way too much money
Most expensive app and I can’t see why
Do not buy
Requested a refund and they ignored my request even though it was just processed and services have not been used!
This App is Mindblowing
I have always struggled with the conversation education system as it is! I struggled with a group of people brought together who have various learning styles and experiences, all boxed up in a pattern of learning, thinking and understanding. No! I wanted something different and designed for me. So I can learn at my own pace and be allowed to expand and an express my own creativities. The current one is greatly limiting and so I struggled alot in my early years! I hope we can design something like this for kids and special needs kids!
I love this app! Found it this morning after my account got debited and I went to look up HEADWAY. Happens that I’ve downloaded the app and probably forgot as I seem to often do! Phew 😮💨smh! I intend to soak myself in this app (lessons) day in day out (including night times)
I love this app! Found it this morning after my account got debited and I went to look up HEADWAY. Happens that I’ve downloaded the app and probably forgot as I seem to often do! Phew 😮💨smh! I intend to soak myself in this app (lessons) day in day out (including night times)
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Response from developer
We're glad to hear that you're enjoying the app. Your feedback about designing something for kids and special needs kids is valuable and will be passed on. Happy learning! (Sent with a quick AI assist to reply instantly, but full of real human gratitude!). Kind regards, Headway Team
Great
Above and beyond customer service Adam ETC and app
Free trial
I hate subscriptions. I cancel everything.
Getting back on track!!
Hopefully a sure and true way to get one’s life back to where it once was!…. Well are near as possible, I trust!..… mind over what really matters to one’s self, but most importantly the Lady in my life over decades we’ve shared together!!
