healow User Reviews

Customer Experience

Positive experience36.9% of reviews
Neutral9.4% of reviews
Negative experience53.7% of reviews

~ Based on 1,753 written reviews from the US App Store.

What users say

Is healow Safe?

healow appears safe based on user ratings. AppsHunter Safety Score for healow is 94/100.

This assessment is based on 703,129 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
2.9% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 703,129 App Store ratings for healow.

Is healow Legit?

healow appears to be a legitimate app. AppsHunter Legitimacy Score for healow is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Need Doctor Notes & After Visit Notes

No doctor notes available. No after visit notes or anything

Server error

Every time I try to check in, I get an internal server error.

App

The iOS app and messages are all over the place, definitely not a seamless experience. Maybe it will get fixed and I’ll change rating

Review

Excellent

Can’t access my documents

It’s near impossible to get my documents on the app. They never load and say the session timed out.
Otherwise a useful app.

Glitchy

I often have issues with my app, especially with messages. I don’t even bother to do e-check in anymore either.

Dr Jordan

My Dr and her staff are amazing at keeping me notified. They just make me feel like I am genuinely important. That sayin is

s a lot to me

Difficult to use

Tried 5 times to check in—each time cut off or redirected. Now there’s an ‘internal error’ message. Not user friendly!!!

Good organized

Brief layout

Bad App

Worse app on my phone!
Unusable😡😡😡

Zero added value

Complicated to use, doesn’t tell you when you have a message,… useless

Appointment

My appointment was canceled for September 15. Next appointment is December 23rd are you kidding me? Can’t cancel or reschedule on this app. I’m not in town 2 days before Xmas.

Sucks

Never freaking works

I never get any response

When I send a message I never get any response. Also you can't make an appointment. Still have a long way to go to catch up with other Doctor offices

Privacy

I am more aggravated with my doctors than this app for using it. There is no privacy when my doctor is passing around my information to other companies like this app. This app is inconvenient and difficult to use. The only useful feature is for doctors to share information but they don’t. So I would rather my doctors email me directly. I can’t see any upside to this app at all.
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Good for checking status but not sending requests or messages

This app is a proxy between medical providers and many of the messages are not received in a timely matter or at all. I have noticed some of the messages I have sent have disappeared from my history as well as if the were deleted by the provider. I have had to find this out after spending lots of time on the phone and physically showing up at the providers office. It is good for v
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Internal medicine

This is the best way to contact the office and the people(Donna) who always responds is just a great person to talk to, thank you

Great way to save time

I really like this app it helps a lot with all my health needs like having current test results and medication lists also a great way to send my dr a message without making an appt syncs all my Apple heath data so my dr can see my progress really good app

Hard to use

Hard to use

Website

Sister