Horrible App
As soon as I downloaded the app voice command was turned on and I could not get Siri to turn it off because she said it was already offš¤ I had to turn off the internet on my phone then delete the app for my phone to resume normal functioning.
Doesnāt list pharmacy
Doesnāt list pharmacy
Healow
Hallow is such an amazing app I wish all my doctors used this it is such a huge help!ā¤ļø
So frustrating
My doctors have been using this app for years and it has never improved. Itās so hard to navigate and is always having issues. It goes back and forth from the app to the website, makes you create a brand new password every time an account is added, doesnāt give you autonomy to maneuver your own accounts, and has no organization when you have multiple practices on your account. I wish my doctors would use something other than Healow. Itās a pain in my side daily.
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Patient
Cannot access more than one Dr Ofc. Can only have one Dr ofc
Family Accounts donāt work well
I enjoy the UX for the doctor visits, but the unification of my account and me managing my sonās account has never worked.
Avoid if you can
If you can get away with not using this app, avoid it.
The interfaces are cluttered and clunky, and somehow they manage to provide too much information and also not enough?
I did successfully send a message to a provider but the response was provided via email and text, which I canāt respond to. So I would have to draft a completely new message and hope whoever is on the other end has access to my message history.
Billing statements show conflicting totals (if you can view them at all).
You are also going to be spammed with notifications about every little thing. Iām talking multiple push notifications, emails and text messages, with seemingly no way to modify the settings at all.
Honestly the whole experience feels a bit sketchy. Itās giving vibe coded, and I donāt love the idea of this service having all of my health and personal info. Unfortunately with it now being the only patient āportalā available for my provider, I guess Iām stuck with it. But if I have to choose between using the app and calling the office, Iāll call the office.
The interfaces are cluttered and clunky, and somehow they manage to provide too much information and also not enough?
I did successfully send a message to a provider but the response was provided via email and text, which I canāt respond to. So I would have to draft a completely new message and hope whoever is on the other end has access to my message history.
Billing statements show conflicting totals (if you can view them at all).
You are also going to be spammed with notifications about every little thing. Iām talking multiple push notifications, emails and text messages, with seemingly no way to modify the settings at all.
Honestly the whole experience feels a bit sketchy. Itās giving vibe coded, and I donāt love the idea of this service having all of my health and personal info. Unfortunately with it now being the only patient āportalā available for my provider, I guess Iām stuck with it. But if I have to choose between using the app and calling the office, Iāll call the office.
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Doesnāt work well
Trying to reschedule an appointment is Impossible. Cannot select a location.
Much worse than prior to the āupgradeā.
Much worse than prior to the āupgradeā.
Just OK
I like Mychart better. I canāt figure out how to change the dosage on one of my medicationās. It wasnāt updated during my visit.
Non-functional
The app is largely non functional and many things that should be clickable, are not. Iāve linked the provider office and when I click on anything at the top wheel, it says I must like a portal account. Ok, I thought I just did but fine. I link it again, it wants me to find the doctor, which I do with no issues. However, when I go to click on the doctor nameā¦nothing. It doesnāt let you click on any doctorās name. This app is useless and does not work. I called the provider and rescheduled the appointment in a couple of minutes.
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Glitchy and Lack of Features
I have had multiple issues with links within the app not working properly. There is also not a way to cancel/reschedule an appointment via the app. This may be on the provider side, but it definitely limits the apps value.
Endless Circle
Logging into the app gets me nowhere. I sign into the app which redirects me to the practice website which redirects me to the app which redirects me to the website which redirects me to the app which redirects me to the websiteā¦ and thereās no one to call for support.
Client
Nothing works properly for me. I canāt check in early nor do my edits of information save when Iāve attempted to change them. Iām required to have this and it doesnāt work.
Garbage
Iām constantly being sent back and forth from the app to talkiatry. What is the point of having an app! I canāt even view my billing statements. Just back and forth bt website and app bc one thing canāt be shown so you have to go to the other.
Worst app I ever use
Trying to search for your doctor good luck with that! Spent two weeks trying to figure out this cryptic practice code that you cannot search my phone number or address or the doctor name return thousands and you have no keyboard search, functionality, browsing, losing my spot finally fine something close to it and you canāt click on it or worse app ever ever
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Jessica Barrett
Makes keeping appointments, co pays so much more efficient.
Olga
Todo excelente
Video call
Good high quality video, very professional, very productive call with Dr.Chris
Harlow
This app will not go full screen making it difficult to read. It is very frustrating.
08/17/2026
I have NEVER gotten your site to work. There is always an issue while trying to log on to your system. It continually reads server error. Why bother using this app ?
