Update
Response from developer
Thank you for the review, and we're sorry for the experience you had. The update you asked for is here: version 2.0 is a complete rebuild rather than a patch — guided setup, remote start with live cabin temperature, session timer, chromotherapy, household sharing, and a notification when the sauna is ready. app@healthmatesauna.com if anything doesn't work as you'd expect.
Doesn’t work
Response from developer
Thank you for the review, and we're sorry for the frustration this caused you. The app has since been completely rebuilt. Version 2.0 has new sign-in — email, Google or Apple — and a guided setup that connects your sauna to your Wi-Fi step by step. If you're open to trying it, updating to the latest version is the place to start, and app@healthmatesauna.com will reach us directly if you need a hand.
Not working
Response from developer
Thank you for taking the time to write, and we're sorry setup didn't get you through. Version 2.0 is a complete rebuild, and setup works differently now: the app finds your sauna over Bluetooth and walks you through connecting it to your Wi-Fi. We'd be glad if you gave the new version a try — app@healthmatesauna.com if anything gets in your way.
Incredibly frustrating
Response from developer
Thank you for the review, and we're sorry for the experience you had waiting on the sauna. The app has been rebuilt from the ground up. Version 2.0 keeps your chosen session time through the whole warm-up and sends you a notification the moment the cabin is ready, so you don't have to watch it. Worth updating if you're willing — and app@healthmatesauna.com reaches us directly.
Doesn’t Work 😞
Response from developer
Thank you for the feedback, and we're sorry this kept you from preheating remotely. Version 2.0 is a complete rebuild with new sign-in and guided setup — the app finds your sauna over Bluetooth and connects it to your Wi-Fi. Once it's online you can start it from anywhere and watch the temperature climb. Please do try the update, and app@healthmatesauna.com if you need us.







