Needs to Support Apple Pay and Zelle
Overall, the app is great on a basic level. However, this is the only bank app I’ve used that doesn’t support Zelle in the app and doesn’t allow for me to add my debit card to Apple Pay wallet. Otherwise, I would have rate it 10 stars.
Horrible
Every week it locks my account. Not from to many trys. Now it’s saying try again can’t open the app at all ; just say
Up coming payments
When you log in, it use to tell you the date your bills are due next to the account number, now that the app has been updated a week ago, you have to go to account by account to see whats the due date.... wish it was still on the accounts page.
Lags A Lot!
Difficulty with this app timing out when attempting to move between accounts or when logging out. This issue has been reported a while ago and yet it remains a problem. Why?
Bring back Touch ID/Face ID
Please bring back the option of using Touch/Face ID to log in.
App update
Unable to pay bills on my mobile app. Option unavailable on list of services.
Glitchy app version
Unable to log in to my account after recently updating the app one month ago. Repeatedly displays message "Bad user ID/password." Same credentials were working fine on the older version of the app, and are working on my Windows 7 PC.
HACU
I do not like the new mobile app. It is not user friendly and takes too long to navigate. I want the old app back.
New update will not let me in to my accounts
Since the new update a day ago I can't get into my accounts on my iPhone. Unacceptable!!!
Generally good
My biggest complaint is that it requires you to know your account number instead of just using a username like other bank apps. Otherwise I find it easy to use.
Good app that saves me time
I am thankful for this app. It saves me time and makes access to my account and account tools much easier. I also appreciate the integration with DeposZip for remote deposits.
I look forward to an update to the apps interfaces to give it more of a clean/flat iOs7 look.
Thanks for a good tool.
I look forward to an update to the apps interfaces to give it more of a clean/flat iOs7 look.
Thanks for a good tool.
Credit union rock
Love this app and the credit union better than big bank
Love that they have an app for me to use also
Love that they have an app for me to use also
KISS (keep it simple stupid)
Nice job. Easy to navigate, transfer funds, see transaction activity. What else do I really need? Haven't used bill pay on smartphone. Don't know if this app offers it. I like the color coded transactions, red for down, green for up. Like the title says...KISS.
So far so good
I use this app for basic stuff like checking balances and moving funds. I never have a problem with it. Not as up to date as my other bank but I'm just glad that hacu has finally moved into this decade!
Crashes and crap
This would be a good app if it didn't freeze and crash my iPod touch. After repeatedly trying to log in and getting booted out because of "inactivity" it froze my iPod and I had to restore TWICE. Serious issue
Not the best HACU STILL BEHIND
Is okay not the best. Would be nice if we had push notifications. Sometimes it takes for ever to login
Good App so far
I like the app and the idea of doing mobile banking. I wish we were able to see if payments are pending on the "Pay Bills" section. I still have to login to the site to make sure I don't have something scheduled already. Same applies on the "Transfer" section. It would be nice to also have push notifications.
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