Pin Issues
Users have no way to contact support if the application is not working. My pin no longer works for some reason. Every time I enter the correct pin or try to reset it, the application does not load properly.
Buggy even for new accounts
I can't even log in after making an account. It forces me to input my mobile number which I already linked to my Apple account then says account already exists when I try to log in!
Happy with this app
Needed a consultation and used Consult Now. Doctor came in under 10 minutes! Better than waiting for a doctor in the clinic… even when I have an appointment in the clinic, I still end up waiting an hour. We also bought our medicines here and it arrived so quickly. Great service.
Convenient
Thank you HealthNow! Your app is user friendly and your services are convenient!
Bad coordination/implementation w/ doctors
App itself is ok but implementation is bad. My wife used the consult now functionality and paid upfront per policy. She was made to wait overnight and up to the next day before a doctor answered. Answer given to her is consult a specialist even if she just needs a basic ear drop for her condition. Then they charged immediately for giving such a basic advice with no Rx. Just be wary of this shady setup on consult now feature.
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