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NowServing by SeriousMD

NowServing by SeriousMD

Connecting Doctors & Patients

755 ratings
15 reviews
🏥 Medical
Free

Details

Released
January 8, 2020
Updated
September 4, 2026

Features

Developer

LeapFroggr
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About

This app connects patients with their doctors, allowing them to book appointments, chat with staff, and receive real-time updates on clinic status. It also facilitates online video consultations, access to prescriptions and lab results, and online medicine ordering.

✓Book doctor appointments
✓Chat with doctor's staff
✓Real-time clinic status updates
✓Online video consultations
✓Access prescriptions and files
✓Receive lab results
✓Order medicines online
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What users say about NowServing by SeriousMD

Reviews of NowServing by SeriousMD are mixed: the Medical app is rated 4.9/5 from 755 App Store ratings. What users like most: great user interface, easy to use, excellent app for Filipinos abroad to consult with doctors in the Philippines. Top complaints: service not delivered as requested, double payment taken, no refund, impossible to log in, verification code not sent. Summarized from real user reviews.

Positive things

  • 👍Great user interface, easy to use
  • 👍Excellent app for Filipinos abroad to consult with doctors in the Philippines
  • 👍World-class telehealth app with hundreds of doctors available
  • 👍Consultations are exceptional, saving time and hassle
  • 👍Pathology requests and prescriptions delivered to inbox
  • 👍Easier to book appointments and find prescriptions
  • 👍Good for booking consultations for family members
  • 👍Doctors are sensitive, never in a rush, and caring
  • 👍Love the app and how it makes life easier

Negative things

  • 😞Service not delivered as requested, double payment taken, no refund
  • 😞Impossible to log in, verification code not sent
  • 😞Avoid specific doctors due to poor consultation quality and being cut off
  • 😞Unprofessional doctors who don't respect patient time or manage schedules well
  • 😞Unable to create an account, several errors, no support
  • 😞App freezes during registration and initial use on newer iOS versions
  • 😞Scheduling problems: cannot schedule 2 doctors on the same day in the same hospital, cannot reschedule (cancels and blocks)
  • 😞Some regular doctors are not on the platform
See all reviews

What's New in NowServing by SeriousMD

11.1.0

September 4, 2026

We've put together all the things that we've learned the past months and implemented an updated design for the NowServing app. The goal is to improve your overall experience and make things easier for you to find. In this update: * Enhanced design to help you navigate and find what you need faster * Easily find new doctors and book a schedule with them * A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision * A revamped Files area to better show you all the documents that you have received from your doctor * An all new Messages area to keep track of your conversation with your doctor ------------------------ We're working hard each and every day to bring out new improvements to the app. If you notice your screen turn white for a second when you start the NowServing app, that means there's another new update that has been downloaded. Please continue to support NowServing, share the word, tell your friends and family. 1. Tell your friends and even doctors about us 2. Please leave us a review here on the App Store Every little help counts. It won’t take more than 1 minute. Take care and stay safe!

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User reviews

Most RecentHighest RatedLowest Rated

Service not delivered as requested double payment taken, no refund

Booked a doctor consultation and paid through the web. Subsequently asked to also pay through the app as showed “not paid”. Doctor then said she was not available due to private issues. Refund request submitted for double charge, with no reply. I’m an accountant / ex-auditor and this feels like a scam. Be careful.
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SSerf777

Thank you

Saved my life
HHero0fLight

Thank you

As always kind and considerate to patients medical needs the team are friendly, supportive and enthusiastic.
Thank you!
SSherianhal

Excellent App!

It's a great app for Filipinos abroad who like to be seen by our Doctors in the Philippines. It helps us get a consultation straight away and ask for advice.
AAnn082328

Impossible to login

The just don’t send the verification code
Jjoaosabadin78
See 10 more reviews

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User experience

🐞

Reported Bugs

4 issues

Verification code not sent for login

Bug

App freezes during registration and initial use

Bug

App does not work on newer iOS versions (e.g., iOS 14.6)

Bug

App blocks customers after cancelling appointments due to rescheduling issues

Bug
✨

Requested Features

3 requests

Ability to rate doctors

Feature

Hourly appointments to allow scheduling on the same day in the same hospital

Feature

Ability to 'favorite' doctors for easy future access

Feature

FAQ

What does the NowServing app do?

The NowServing app connects patients with their doctors. It allows users to book appointments, chat with clinic staff, receive real-time updates on clinic status, and conduct online video consultations. It also provides access to prescriptions, lab results, and enables online medicine ordering.

What are the key features of NowServing?

Key features include booking doctor schedules, chatting with staff for inquiries, receiving notifications about doctor's arrival or cancellations, conducting online video consultations, saving consultation transcripts, accessing prescriptions and files, receiving lab results, and ordering medicines for delivery.

Is NowServing free to use?

The app is free to download and use. While the description doesn't detail specific in-app purchase costs, it indicates a 'free with in-app purchases' monetization model, suggesting some services or features might incur charges.

What kind of devices is NowServing compatible with?

The provided description does not specify compatibility details for operating systems or device types. However, as a mobile application, it is generally expected to be available on major smartphone platforms like iOS and Android.

How can NowServing help me manage my healthcare?

NowServing streamlines healthcare management by centralizing communication and services. You can easily schedule appointments, ask quick questions, monitor clinic wait times, have virtual visits, and access important medical documents like prescriptions and lab results all within one app.