I’m well with MWell
I was able to visit Novaliches high school with MWell and the app does such a good job of not only implementing the children’s physical health but also prioritizing mental health. Thru bio metrics such as sleep, weight, etc. excited to keep using this app to track my health!
Game changer
I’ve been using the mWell app for a while now, and I can honestly say it’s a game-changer when it comes to healthcare access in the Philippines. From online doctor consultations to booking lab tests and even getting fitness and wellness tips—everything is just a few taps away!
Frustrating first-time experience
I tried to book a consultation with a doctor (forgot his name), processed the payment and waited. However, an error messaged popped up in the app says that the request cannot be processed and it also told me I have to choose another doctor. When I am trying to choose another one, it asked me to pay for another consultation fee. I was wondering what happened to the 500php that I paid initially to the first doctor I tried to reach out and asked their support for a refund because I wasn’t checked by the doctor nor even messaged me to reschedule or what.
Their support team never replied me back on how to resolve the refund issue and up until now, I never heard anything back from them. It is a frustrating experience for me and won’t ever use this app again for teleconsult.
Their support team never replied me back on how to resolve the refund issue and up until now, I never heard anything back from them. It is a frustrating experience for me and won’t ever use this app again for teleconsult.
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Recommended App!
The tele-consult feature is amazing! I was able to talk to a doctor from home, which saved me a lot of time. The process was smooth and I got my prescription after. It's super convenient for busy ppl like me!
Excellent!
I knew about this app because it was a sponsor of an event I attended. Someone from their team introduced me to the app, so I decided to try it. I really love the mwellness score because I can track my health easily. Also, the teleconsult with a doctor was so helpful. I tried it once when I wasn't feeling well, and the process was super smooth. Got my prescription right away! Definitely would recommend this to busy people.
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