Hearsay Mobile by Yext User Reviews

Customer Experience

Positive experience16.2% of reviews
Neutral8.1% of reviews
Negative experience75.7% of reviews

~ Based on 37 written reviews from the US App Store.

Is Hearsay Mobile by Yext Safe?

Not enough ratings yet to assess Hearsay Mobile by Yext.

Is Hearsay Mobile by Yext Legit?

Hearsay Mobile by Yext appears to be a legitimate app. AppsHunter Legitimacy Score for Hearsay Mobile by Yext is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Yext = Yuck!

Horrible, wretched product!!
Compliance approved/required? Yes. Hinders actual communication/relationship building with clients? Absolutely!
Do better!!!

Notifications? What are those?

Should be fundamental standard feature that when someone sends you a message via the system that you would hear the notification and see the flag indicating a new message. That doesn't necessarily happen. This app is weak on a good day. Unfortunately, it's mandated by compliance otherwise I would dump it the way it deserves to be dumped.
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Yext = Yuck!

Can’t search sent texts for content. Therefore cannot check what has already been communicated to whom.
This app is useless for basic functions necessary for maintaining contact with contacts over time.
Compliance approved/required? Yes. Hinders actual communication/relationship building with clients? Absolutely!
Horrible, wretched product!!
Do better!!!
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Buggy

This app does not work as intended. Calls frequently drop, voicemails are not logged, contacts do not work almost ever, and text messages seem to be delayed. I don’t have anything Good to say about this application and I wish that my work would choose a different provider.

It’s fine

App isn’t bad by any means except when it doesn’t open/load half the time I try to use it on my phone

Clunky

For as long as this has been on the market, I would expect this to work so much better than it actually does. Searching for and publishing social media posts is awful.

Worst app ever

Only app on planet that won’t let me upload pics because they are too large. Every pic I take is over 10mb, I have an iPhone! Raise the limit to 20 or just compress it! Also, always putting old text back into the text field, and having to press 1 to pickup is incredibly stupid.

Worst app ever

Only app on planet that won’t let me upload pics because they are too large. Every pic I take is over 10mb, I have an iPhone! Raise the limit to 20 or just compress it!

Designer friendly/user trash

App must have been designed by someone who is not actually having to use it on a day to day basis. Very slow to process inputs and is a pitiful excuse of tool for a fortune 100 company to require advisors to use for client communications.

Terrible User Experience

App feels like it has never been used by the developers. It needs way more optimization. Please remove the constant pin every time I try to reply to a text message. If they feel that level of security is required use Face ID. Also, it needs to better integrate with iPhone contacts. I should not have to send a prompt to an existing client to be able to continue texting them. It needs to be more seamless like an iMessage.
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Worthless app for work (required to have)

Not sure why my firm chose this app since it’s so buggy. I received a message but when I went to open it, it didn’t show any messages or contacts and I have many of them. Only using this because my firm is requiring it but why have something that doesn’t work. It’s not a fancy app at all and it can’t even show messages?
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Lags is receiving messages

I have to use this for work and it lags a lot in receiving messages and not user friendly. It keeps messages I’ve already typed and sent and have to delete it when typing up a new message.

Terrible

Terrible. Clunky, drops calls, notifies me of texts that have already been read. No good way to link to calendar to make scheduling easy. I am required to use it. Otherwise I would run far away.

Leaves A lot To Be Desired

This app is not efficient and does not properly allow you to save posts nor history the only redeeming application is the ability to identify the categories of your contracts
The app is poor and the industry should work to use other applications that are more user friendly
Horrible

Slow and feels like its from 2005

Good god!! Hire some software engineers and build something with some performance and bells and whistles. The worst!!

Incoming text alerts

I can’t find the setting that notifies me when I receive a text?

Over a barrel

This is one of the worst tech implications I have ever experienced. Frequently Glitchy / crashes. Horrible audio. Sometimes doesn’t ring. Slow text. Limited options. Late alerts. Complicated interface. On going client complaints. Support runs you in circles.
However I have to use for regulatory compliance. Many other similar tools work far better in same conditions but sadly are not a compliant option. Avoid if you can.
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Unstable, suddenly

It worked OK for a couple months. Clunky but functional. Most recent update prevents me from entering a new phone number. The keyboard retracts while I’m typing. This tool is unusable. Good thing it’s a condition of employment. Ha ha ha ha…. #compliancefail

A Clumsy App

A lousy app with no alerts when a client messages
Also it is very clumsy to use . There is no reason that I need to change my business number and with today’s technology and ai
There should be a seamless operation
Horrible
I’m just gonna get another phone for business and one for personal
Just horrible
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Required to use for work

Keeps wanting to synch my contacts and I don’t want to. Slow to update and post messages.