Why is this app so annoying
The rotation feature is not working ever since I bought this app. Why are you taking so much money and not even providing basic features
Helios
Helios is the best and more accurate app for sun position. The developer respond very fast to any questions suggestions. In the movie industry it is the reference.
Waste of time
I’ve tried using this app on several occasions and it’s always a struggle to get it to recognize where I am and what time it is. Painfully frustrating.
Response from developer
Could you send an email to me--I'd like to discuss. Many thanks in hope nic@chemicalwedding.tv
App crashes immediately
iPhone 15 Pro - was only able to open it once, and it crashed as soon as I tried to set the timezone. Now it won’t even make it past the splash screen.
Response from developer
jFalztar Could I ask what phone and operating system you have? Please send a note to Nic@chemicalwedding.tv Many thanks, in hope
Great app
Hey guys great app, works great! Been using it for years.
Would love to see a widget developed for my phone to be able to track the sun without needing to open the app or even to just have quick access to it.
Anyway! Great app, would buy it again :)
Thanks
J
Would love to see a widget developed for my phone to be able to track the sun without needing to open the app or even to just have quick access to it.
Anyway! Great app, would buy it again :)
Thanks
J
Awful
It impossible to use this app… totally disappointed
App doesn’t load, crashes instead
I get the startup screen 30 seconds later it crashes. Restarted my phone…. Same thing
Response from developer
cbarrett83 Could you send a note to toby@chemicalwedding.tv and we'll solve your problem. Many thanks
Excellent App
Sun tracking allows you to calibrate by sun position (which other programs lock) and 3D buildings view is unique and immensely useful. Developers really care - wrote them requesting the use of the phone’s wide angle camera and within two days they had created the feature. Very impressive.
Where’s the sun?
On every location scout the sun is always in some random place. Calibration hardly if ever seems reliable. If this takes a lot of effort to troubleshoot I think it’s simply not worth it.
Concept and design are all good and helpful, but in reality it’s not useable
Concept and design are all good and helpful, but in reality it’s not useable
Response from developer
Christian I suspect that your device compass is mis-set. Could you send an email to toby@chemicalwedding.tv and we'll try to get your settings corrected. Kind regards
If you app is not working try this:
I just paid for the app and is not working, I want my money back.
**Update**
I restart my phone and didn’t work, but I erased the app and re-installed and is working perfect.
**Update**
I restart my phone and didn’t work, but I erased the app and re-installed and is working perfect.
Response from developer
Vladimir Could you email toby@chemicalwedding.tv and we'll find the problem. (At present, there are no crash logs matching an app not opening so I'd love to get to the bottom of this.) Kind regards
Bad review
It is unusefull app! I need to recalibrate three four times before sun path will right. It can not help me in my job because sometimes I scouting at night or in cloudy weather. In this case recognize the app’s mistakes is not clear.
I use it in iPhone 11 three months.
I use it in iPhone 11 three months.
Live view is and has been broken.
Ever since I wasted my money on this app, it’s been broken. The live view has never been accurate, even with trying to calibrate. And sometimes you are trying to see where the sun will be in a few weeks, so calibrating to the sun is worse than useless. I’ve just gone back to using my free app that works much better. Dumb that you can’t get refunds on apps.
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Response from developer
Sorry to read of your Helios headache--the most common problems are operating software updates or compass settings so I'd like to find out how to solve your specific problem. Please send an email to toby@chemicalwedding.tv and I'll address your specific problem. Kind regards
Great App - Poor compass accuracy
*update*
Spoke with developers and understand the hardware limitations associated with this issue. I appreciate they seem to be doing all they can with every hardware release. Hopefully they keep pushing it forward. I’ve also done further comparisons and have realized sunseeker uses a few tricks to disguise their inaccuracies as well so the difference isn’t quite as severely as originally suspected. However I still continue to find sunseeker to be more accurate without user calibration.
Big fan of the app and UI, but my main use for this app is live view and the app falls down there compared to its main rival “Sun seeker.” If I line up the sun and calibrate that way, I tend to get solid results but if I select use the compass I find the results to be significantly off. I’ve tested this in many environments over two phones (currently 11 Pro) and come away with consistently poor results. I find Sun seekers results to be much more reliable. I’m not sure how they calibrate vs the compass calibration Helios uses, but whatever they are doing I wish Helios would adapt. I’d much prefer to use this app only. Will keep testing, would love to hear the developers thoughts- no way they haven’t tested vs sun seeker internally...
Spoke with developers and understand the hardware limitations associated with this issue. I appreciate they seem to be doing all they can with every hardware release. Hopefully they keep pushing it forward. I’ve also done further comparisons and have realized sunseeker uses a few tricks to disguise their inaccuracies as well so the difference isn’t quite as severely as originally suspected. However I still continue to find sunseeker to be more accurate without user calibration.
Big fan of the app and UI, but my main use for this app is live view and the app falls down there compared to its main rival “Sun seeker.” If I line up the sun and calibrate that way, I tend to get solid results but if I select use the compass I find the results to be significantly off. I’ve tested this in many environments over two phones (currently 11 Pro) and come away with consistently poor results. I find Sun seekers results to be much more reliable. I’m not sure how they calibrate vs the compass calibration Helios uses, but whatever they are doing I wish Helios would adapt. I’d much prefer to use this app only. Will keep testing, would love to hear the developers thoughts- no way they haven’t tested vs sun seeker internally...
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Response from developer
Mtfield Sorry to read of your Helios headache. Please send an email to toby@chemicalwedding.tv and we will try to address your problem. Kind regards
Unreal
Needs no more description. Pre scouting locations on otherside of the world with it. Absurd.
Please Fix This Bug
There should be an blank between “Helios” and “Pro” when it is shown under the icon. Please fix this bug.
Not using this app ever again.
I bought this app to get accurate calculations of sun for my video shoots. I get false reading every time. Not going to use this app ever again. Can’t believe i paid $30 dollars for such a complicated app. The compass is never calibrated and I’ve tried all possible ways to fix it. A free sun seeker app is WAY better than this.
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Response from developer
Could you send an email to nic@chemicalwedding.tv and we'll try to solve your headache. Kind regards
Near perfect
It works as best as anything on the current phone platforms.
A little adjustment time is recommended before it becomes second nature, but once done then you’ll start seeing the subtle nuance in there:-)
Also the App support team is fabulous...
A little adjustment time is recommended before it becomes second nature, but once done then you’ll start seeing the subtle nuance in there:-)
Also the App support team is fabulous...
Outstanding ability to set up aerial shots
The ability to fly a virtual drone with full controls over rendered topography, or 3D building mode during all points of the sun’s path, anytime of the year is indispensable for saving time setting up shots. The light pollution map is also very handy. However, the app is buggy and as of 3/1/19, the “virtual stars” mode is broken and will cause the app to crash on my iPhone X. The app can also crash if I take the virtual drone over mountainous ranges, and then over an urban environment very quickly while planning the camera up or down as the app seems to many times ‘struggle’ to keep loading the GPS tiles. Definitely hope the devs update these frustrating bugs and make it more capable as soon as possible, but if you’re in the market for a power photography app, don’t let these drawbacks dissuade you. Helios Pro has become one of my main go-to apps, even if I’m just shooting off my iPhone.
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Response from developer
Clint Many thanks for your note. We think we have IDed the virtual drone/ mountainous ranges ranges bug but would like to chat about about the virtual stars mode, etc. Might you have time to talk? Please email me at simon.reeves@me.com at your convenience. Kind regards Simon
Useful, complex, more work needed
The app is extremely useful, especially as I found myself without enough time to prep for a job 20,000 km away. The possibility to immediately calculate shadows from natural elevation has helped me calculate shooting time on the cliffs of south Oman with extreme precision.
I’ve tested light projections between buildings in Paris and it seems impeccable.
However it’s a complex tool and takes some time to get confident with it.
Crashes are common, specifically with Artemis pro integration. But if most of the documentation work is done at home this is not a major issue.
I’ve tested light projections between buildings in Paris and it seems impeccable.
However it’s a complex tool and takes some time to get confident with it.
Crashes are common, specifically with Artemis pro integration. But if most of the documentation work is done at home this is not a major issue.
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Response from developer
Gcl01 Many thanks for your assessment. Have the crash incidents eased and, indeed, are you now able to more naturally navigate the app? Could you reach out to Nic at nic@chemicalwedding.tv, to discuss? Kind regards from Chemical Wedding.
Excellent except for the clunky saving of pictures.
I’ve just started using this and after two days of experimenting I find that the saving the photos option is too slow. It’s a three step process for some reason and when you’re out in the bright light it’s not easy to see all the buttons.
That aside the 3 D model in Live view is excellent. If you’re shooting a car commercial this is a must. It’s as accurate as sun seeker which is pretty accurate when using the compass, but not perfect. If you have the sun already out you can calibrate from that and then it is an excellent tool.
I just hope they figure out the saving of the photos part, it’s the only thing I’m not crazy about with Artemis view finder too.
It’s the only reason I didn’t give it five stars.
That aside the 3 D model in Live view is excellent. If you’re shooting a car commercial this is a must. It’s as accurate as sun seeker which is pretty accurate when using the compass, but not perfect. If you have the sun already out you can calibrate from that and then it is an excellent tool.
I just hope they figure out the saving of the photos part, it’s the only thing I’m not crazy about with Artemis view finder too.
It’s the only reason I didn’t give it five stars.
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