HelperGo - Home Care Network

HelperGo - Home Care Network

by Devco Technology Limited

1 ratings
17 reviews
Free

Details

  • Released
  • Updated
  • May 13, 2016
  • February 4, 2021

Features

HelperGo - Home Care Network screenshot #1 for iPhone
HelperGo - Home Care Network screenshot #2 for iPhone
HelperGo - Home Care Network screenshot #3 for iPhone
HelperGo - Home Care Network screenshot #4 for iPhone
HelperGo - Home Care Network screenshot #5 for iPhone
iphone
ipad
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About

Connect with verified home helpers for various services including cleaning, childcare, elderly care, and cooking. Book services easily and view helper profiles before confirmation. Enjoy transparent pricing and dedicated customer support.

Find verified cleaners, nannies, caregivers, and cooks
Fast and easy booking process
View helper profiles and qualifications
Transparent pricing with no hidden charges
Dedicated customer service support
Services available in Hong Kong and Singapore
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What's New in HelperGo

4.8.0

February 4, 2021

Bugs fixing

User reviews

劣!

沒有責任感的中介,陪月質素差,一星也不值

假的

確實能請到helper. 但都是不負責任、清潔不乾淨的. Helper評分功能也是假的,根本不能直接反映helper的優劣. App設計不錯,但裡頭盡是質素低劣的helper.

can’t get in

tells me i have invalid mobile number which it isn’t and so i can’t sign up. huge waste of my time

so much trouble and misleading

the app did not present all the info clearly which mislead me and we ended up have to pay penalty fee to cancel the service! and the app died when i tried to cancel the service! so much trouble!

Poor customer service

First time entitled $5 off and I have booked a service from them and sent them the job number with my hourly price there to show them that they did not minus off the $5, till now more then a week no reply.

It different from their core value written in their wed page. And the best part is that you can’t find any cancel job in the app which mean you have no choice but to go with their service. You have been warn!!!
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FAQ

What services does HelperGo offer?

HelperGo offers a wide range of home services including general house cleaning, specialized cleaning like spring cleaning, elderly care with qualified nurses and therapists, post-natal care, infant and child care, and cooking services for various cuisines.

How does HelperGo ensure helper quality?

HelperGo features over 4000 verified helpers who have years of experience and have passed relevant training courses. Their qualifications are uploaded and visible, and 'Star helpers' are recognized for consistently receiving good ratings.

Is HelperGo available in my region?

HelperGo currently serves users in Hong Kong and Singapore, connecting them with local verified helpers.

How is pricing determined on HelperGo?

HelperGo provides transparent pricing, showing all charges before you confirm a booking. You are only charged upon job completion, with no hidden fees.

Can I choose a specific helper on HelperGo?

Yes, after making a booking, you can view the profile of the most suitable and available helper assigned to you. This allows you to identify them easily upon arrival.

What payment methods does HelperGo accept?

HelperGo accepts easy credit card payments, processed and protected by Braintree. You are charged only after the service is completed.

How often is HelperGo updated?

The latest version of HelperGo is 4.8.0, which was last updated on February 4, 2021. Updates typically include new features and performance improvements.

Is HelperGo suitable for all ages?

HelperGo has an age rating of 4+, making it suitable for a broad audience. It is available on iPhone, iPad, and iPod devices.