Locking button
Please fix lock the car button old version was better than the current app version simply because lock , unlock and star t buttons was smooth and was working perfectly now it takes be time to lock the car and time to unlock the car
Worst rental wasted £194 for 8hrs of driving
Rented for 3 days and was only able to work for 1 day. Wasted £156 on the rental and then £35.61 for charging which took me 2hrs 10mins. Then after returning at 97%, I later see I got charged an additional £2.54 per kw double then any fast charging rate. Unbelievable.
£156 for 3 days rental
£35.61 for charging (2hrs 10mins)
£2.54 additional charge
£194.15 just for 8hrs of driving. Ridiculous.
It takes soo long until you get a reply. There’s no phone number, you have to send a in app message and just wait. I wrote a in app message to send the v5 document otherwise I won’t be able to work they send it after 5hrs which I uplaod straight away but it took 24hrs for Uber, Bolt to approve. 1 day missed of work
2nd day worked as normal
3rd day I sent in app message to extend the document becuase uber and Bolt will block me 24hrs before the document expiry but they didn’t so i couldn’t work on the 3rd day. I then spent from 2am till 9am trying ti figure out how to charge as on the app it does not teach you. The flap where the charger is inside off didn’t open so I had to call AA technical team which arrived at 10am and they opened the flap for me and teach me how to charge. They said these cars always gets stuck because everything is on the app. There’s no key you do everything in your phone, open and unlock the car which sometimes works and sometimes doesn’t. Very annoying. Anyway managed to finish charging at
12.10pm (2hrs 10mins) then cleaned the car and drove to hertz and gave their useless car back.
I then sent an long email stating I want my money back and they said replied they won’t give my money back because it is the apps fault for taking long to authorise it and then blocking me 24hrs before. What about the reason they sent me the documents 5hrs later then when i requested. Other rentals they let you see the car, the documents and then if you are happy then you take payments, they even help you upload the clients if you want. But here nothing. But they still advertise car ready for work. They should clearly put pay for rent for 3 days, spend £200 and work 1 day only let’s see how many drivers hire from them. Absolutely terrible lying cheating disgusting deceiving money stealing money. Please tell other drivers and share this.
£156 for 3 days rental
£35.61 for charging (2hrs 10mins)
£2.54 additional charge
£194.15 just for 8hrs of driving. Ridiculous.
It takes soo long until you get a reply. There’s no phone number, you have to send a in app message and just wait. I wrote a in app message to send the v5 document otherwise I won’t be able to work they send it after 5hrs which I uplaod straight away but it took 24hrs for Uber, Bolt to approve. 1 day missed of work
2nd day worked as normal
3rd day I sent in app message to extend the document becuase uber and Bolt will block me 24hrs before the document expiry but they didn’t so i couldn’t work on the 3rd day. I then spent from 2am till 9am trying ti figure out how to charge as on the app it does not teach you. The flap where the charger is inside off didn’t open so I had to call AA technical team which arrived at 10am and they opened the flap for me and teach me how to charge. They said these cars always gets stuck because everything is on the app. There’s no key you do everything in your phone, open and unlock the car which sometimes works and sometimes doesn’t. Very annoying. Anyway managed to finish charging at
12.10pm (2hrs 10mins) then cleaned the car and drove to hertz and gave their useless car back.
I then sent an long email stating I want my money back and they said replied they won’t give my money back because it is the apps fault for taking long to authorise it and then blocking me 24hrs before. What about the reason they sent me the documents 5hrs later then when i requested. Other rentals they let you see the car, the documents and then if you are happy then you take payments, they even help you upload the clients if you want. But here nothing. But they still advertise car ready for work. They should clearly put pay for rent for 3 days, spend £200 and work 1 day only let’s see how many drivers hire from them. Absolutely terrible lying cheating disgusting deceiving money stealing money. Please tell other drivers and share this.
Show more
Don’t even of renting a car from Hertz’s
Worst rental company ever.
Please just don’t. All they care about is your money.
I wish I could give 0 stars
Please just don’t. All they care about is your money.
I wish I could give 0 stars
Impossible de s’inscrire
Jamais reçu le sms de confirmation. J’ai également essayé plusieurs téléphones. Encore une nouvelle application Hertz hors fonction.
Can’t even get started
The pick up for my rental is now an hour and a half later than scheduled. There is no one to talk to and the chat doesn’t work either. You will be left infuriated and frustrated beyond your worst nightmares. This is the stuff the word ‘agony’ derived from. This app has a rating of 1.6 and quite honestly confused why it’s that high!!
Show more
