Bad app
This app is awful, glitches all the time, freezes, yesterday was the final straw when it wouldn’t work and I couldn’t start the car! Tried the usual, delete, reinstall, log out log in. There’s no helpline number either. I won’t be using hertz again!
WDwho tha daddy
Location
Très satisfait du service du début à la fin
Cchriskooo
Scammers
If you’re looking to use Hertz for Uber please do so at your own risk. Their customer service is non existent and they claim to do everything for you on the Uber platform but once they have the deposit you’re on your own. STAY AWAY!!! Currently disputing with them to get my money back.
FNFreddie Nunya
Hertz very bed 👎🏻
I honestly regret choosing Hertz HZ.
The app simply doesn’t work. I paid for my reservation, uploaded all the required documents, and my account still wasn’t validated before collection.
Customer support was extremely disappointing. Every agent just kept telling me to “wait” without actually solving anything. One agent told me to complete the DCL form, but the link they provided only showed “Unexpected error. Please try again.” How am I supposed to complete a form that doesn’t even open?
There is no phone number to speak to a real person, so you’re left relying on live chat where nobody seems able to resolve technical issues.
This has been a very stressful experience, especially when your car collection date is approaching and your documents are still pending because of problems on their side.
I cannot recommend this service.
The app simply doesn’t work. I paid for my reservation, uploaded all the required documents, and my account still wasn’t validated before collection.
Customer support was extremely disappointing. Every agent just kept telling me to “wait” without actually solving anything. One agent told me to complete the DCL form, but the link they provided only showed “Unexpected error. Please try again.” How am I supposed to complete a form that doesn’t even open?
There is no phone number to speak to a real person, so you’re left relying on live chat where nobody seems able to resolve technical issues.
This has been a very stressful experience, especially when your car collection date is approaching and your documents are still pending because of problems on their side.
I cannot recommend this service.
Show more
44omba
THE WORST EVER
Do Not do the same mistake… the worst rental I ever had
TLthanas ll
