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Hg - Eat Real

Hg - Eat Real

EAT REAL.

257 ratings
141 reviews
🍔 Food & Drink
Free

Details

  • Released
  • Updated
  • November 21, 2018
  • July 3, 2026

Features

Developer

Honest Greens Barcelona SAU
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About

This app allows users to order healthy, real food for pickup or delivery from a chain of restaurants known for its Mediterranean flavors and commitment to ethically sourced ingredients. Personalize your meals, earn rewards, and find nearby locations.

✓Order for pickup or delivery
✓Personalize your dishes
✓Earn rewards with every order
✓Find store locations
✓Order for company delivery
✓Early access to new menus
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What users say

Summarized from real user reviews of Hg. Based on 257 reviews and a 4.4/5 average, it highlights the 10 positives and 17 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 🎨Excellent app design and user interface
  • 🚀Fast and efficient ordering process
  • ⭐High-quality, fresh, healthy food
  • 🎯Convenient skip-the-line ordering via app
  • 💚Innovative rewards/stamps loyalty program
  • 📱Intuitive navigation and menu browsing
  • 🍽️Generous portion sizes
  • 🎬Video demonstrations of meal preparation
  • 🔔Notification bubbles for order tracking
  • 🌟Excellent food presentation and taste

Negative things

  • 🐛Payment processing failures across multiple cards
  • 💳Invalid data errors during checkout
  • ⏱️Delivery orders arrive late or cold
  • 🔄App crashes and freezes frequently
  • 📞Poor customer support responsiveness
  • 🚫Incomplete orders and missing items
  • 🎯Confusing UI for scheduling specific pickup times
  • 📍Phone number verification issues
  • 🔐Login problems and account access issues
  • 💰Aggressive upselling and promotional pop-ups
  • 🍽️Inconsistent food quality and temperature
  • ⚠️Orders not registered in system
  • 🔄Scrolling menu causes layout shifts
  • 📱App doesn't work offline or with poor connection
  • 🌍Regional restrictions (Portugal support missing)
  • 💸Price increases with smaller portions
  • 🔊Oversensitive navigation causing accidental selections
See all reviews

What's New in Hg

3.6.31

July 3, 2026

- UI Improvements - Bug fixing

User reviews

Most RecentHighest RatedLowest Rated

Unacceptable

The app is buging A LOT! I tried to order and pay at least 10 times before it worked. Plus, we’ve waited more than 1 hour before getting our food. For two small plates. Wtf?
gabschemoulgabschemoul

Response from developer

¡Muchas gracias por tu feedback!Por otra parte, agradeceríamos mucho si nos pudieras enviar más información sobre tu experiencia a hello@honestgreens.com, para que podamos investigar lo ocurrido y ayudarte a solventarlo.

dirty - needs basic cleaning

dirty - needs basic cleaning
Clientdubai2030Clientdubai2030

Gift card

App wont let me buy the giftcard
Cuetos58Cuetos58

Missing food

App is great but twice in a row my food has been missing and I have had to make a second additional trip to the store to collect it. Really not ok!
NickcartwrightNickcartwright

Response from developer

Thank you for your review. We’re sorry to hear that your experience did not meet expectations. We take note of your comments and would appreciate if you could contact us at hello@honestgreens.com with more details so our team can investigate further.

Top Tier

Amazing food and service and great quality of food you can absolutely tell the app makes it easier to skip the queue
LtapayLtapay

Response from developer

Thank you for your review. We’re glad you had a great experience at hg. Hope to see you again very soon.

See 136 more reviews

User experience

🐞

Reported Bugs

20 issues

Payment fails with 'invalid data' error on all payment methods

Bug

Apple Pay not processing transactions

Bug

Phone number verification code not arriving

Bug

App crashes on payment screen

Bug

Login with Apple no longer works

Bug

App freezes during checkout

Bug

Orders disappear from system after placement

Bug

Verification code not sent to phone numbers

Bug

App doesn't detect location

Bug

Menu scrolling causes layout shifts and visual glitches

Bug

Spotify pop-up constantly appearing after updates

Bug

Cannot change delivery address in app

Bug

App stuck on address screen during takeaway ordering

Bug

Offline detection issues despite active connection

Bug

Cart resets unexpectedly during ordering

Bug

Failed payment retry button missing

Bug

Referral credits not being applied to account

Bug

Account logout and data loss

Bug

App requires forced updates for minor icon changes

Bug

Region switching from Spain to Portugal fails

Bug
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Requested Features

11 requests

Calorie and macronutrient information per dish

Feature

Cash payment option

Feature

Support for Portugal locations

Feature

Ability to add foreign phone numbers

Feature

Vegetable milk pricing parity with dairy

Feature

Clearer order confirmation for scheduled pickups

Feature

Better category-based menu layout without excessive scrolling

Feature

Region switching functionality

Feature

Permanent fix for phone number verification

Feature

Free bread option (standard in restaurants)

Feature

Improved delivery time accuracy and guarantees

Feature

FAQ

What can I do with the Hg app?

The Hg app allows you to order food for pickup or delivery from Honest Greens locations. You can also personalize your dishes, order daily delivery to your company with special pricing, find the closest stores, and earn rewards with every order.

How does the rewards program work?

The app features an 'Honest Rewards' program where you can earn rewards with every order you place. This allows you to get more value from your purchases and enjoy benefits as a loyal customer.

Can I customize my food orders?

Yes, a key feature of the app is the ability to personalize your dishes. This means you can tailor your meals to your specific preferences and dietary needs, ensuring you get exactly what you want.

Is the app free to use?

The app itself is free to download and use. Monetization comes from the in-app purchases of food and potentially through advertising, as indicated by the app having ads.

What kind of food does Honest Greens offer?

Honest Greens focuses on 'Real Food' made with bold Mediterranean flavors, open fire cooking, and ethically sourced ingredients. They emphasize unprocessed, preservative-free options, serving more plants and grass-fed meats, and cooking exclusively with olive oil.