Hi-Kumo

Hi-Kumo

by Hitachi Europe Ltd

0 ratings
3 reviews
Free

Details

  • Released
  • Updated
  • May 28, 2016
  • August 27, 2025

Features

Hi-Kumo screenshot #1 for iPhone
Hi-Kumo screenshot #2 for iPhone
Hi-Kumo screenshot #3 for iPhone
🖼️Get Icon
Icons↘︎

About

Control your Hitachi Heat Pumps remotely with this intuitive interface. Easily pair equipment, create custom schedules to save energy, and monitor your home's comfort. Activate 'Holiday Mode' for a perfect return.

Remote control for heat pumps
Equipment pairing
Weekly scheduling
Energy consumption minimization
Status monitoring
Holiday Mode activation
Show original description

What's New in Hi

1.3.4

August 27, 2025

This update includes the following improvements: - Added air damper and fan speed settings to the weekly timer - Information on the home page when an alarm is detected on a unit - Various code fixes and upgrades.

More

User reviews

Limited Functionality

I have the Hi-Kumo app (Hi-Box) in conjunction with the Wireless Thermostat ATW-RTU-07. There are some conflicts with the two controls.
On my system only the Space heating schedule can be set on the app but heating and hot water can be turned on and off. The app is simple but does not provide enough information as to what part of the system has priority.
I also find that you are logged out after about 30sec and have to log back into the app again. This is not adjustable.
The help section is very good as it contains access to the user manual for my system.
Show more

Loses Connection

The app works fine for a day or so - then loses connection for no apparent reason, and the only way to reestablish connection is to power unit down and go through the pairing again.
The pairing process is hit and miss - sometimes it works, more often than not it doesn’t. Cant seem to get help anywhere other than the manual. This was not cheap to set up - kinda hoped for better! :-(
Show more

Tech geek here so paid a bit more for this

After two days the app says “Error the device is disconnected or the indoor unit is not powered” and the only way to fix the problem is to cycle the power. Hitachi support has said this is a fault with the app.

Developer apps

FAQ

How do I pair my Hitachi equipment with Hi-Kumo?

You can simply and quickly pair all your compatible equipment, including air conditioning, heating, domestic hot water, and pool heating, directly through the application interface.

Can Hi-Kumo help me save energy?

Yes, Hi-Kumo allows you to create a weekly schedule in seconds to minimize your energy consumption, ensuring your heating system operates efficiently.

What is 'Holiday Mode' in Hi-Kumo?

'Holiday Mode' allows you to activate specific settings to ensure a comfortable environment in your home upon your return from a holiday.

Does Hi-Kumo require additional hardware?

To function with the Hitachi home automation box Hi-Box, it is necessary to combine home automation gateways on each indoor unit. Wifi mode operation for Air to Air heat pumps also requires Wifi gateways.

Is Hi-Kumo available in my region?

Hi-Kumo is available throughout Europe, offering its remote control and scheduling features to users across the continent.

What devices can I control with Hi-Kumo?

You can control compatible Hitachi Air to Air and Air to Water Heat Pumps, including air conditioning, heating, domestic hot water, and pool heating units.

How often is Hi-Kumo updated?

The application was last updated on August 27, 2025, with version 1.3.4. Update frequency typically ensures ongoing improvements and compatibility.

Does Hi-Kumo have ads?

No, Hi-Kumo does not contain advertisements, providing an uninterrupted user experience for managing your Hitachi heat pumps.