Hi Marley

Hi Marley

#1 insurance texting platform

18 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • October 11, 2020
  • April 22, 2026
Hi Marley screenshot #1 for iPhone
Hi Marley screenshot #2 for iPhone
Hi Marley screenshot #3 for iPhone
Hi Marley screenshot #4 for iPhone
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About

This platform connects insurance carriers, agents, and brokers for streamlined communication. It facilitates multi-claim handling, AI-powered virtual assistance, and proactive notifications to enhance customer experience and expedite claims processing.

Multi-claim handling
Exportable transcripts
AI-enabled virtual assistant
Proactive notifications
Real-time customer feedback
Text-based claims, underwriting, and service
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What's New in Hi Marley

2.1.9

April 22, 2026

- Authentication improvements for longer sessions - Live updates are more reliable, to keep mobile in sync with web

User reviews

Clunky

Having to sign in every time on this app is frustrating. A web browser I understand, but an app I don’t. ESPECIALLY when it will send me a notification, preview the message, then I have to sign in to respond. It’s clunky, expensive, and frankly a waste of time for the insurance industry. The last time I had sign on issues, HiMarley’s response was, just use the desktop and platform for now.
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Frustrating

The app does not work well with a company that requires a VPN.

Developer apps

FAQ

What is Hi Marley?

Hi Marley is a communication platform designed for the insurance industry. It enables carriers, agents, and brokers to manage claims, underwriting, and service interactions via text, aiming to improve customer experience and operational efficiency.

What devices does Hi Marley support?

Hi Marley is available on iPhone, iPad, and iPod devices, offering a versatile solution for insurance professionals on the go.

How often is Hi Marley updated?

The latest version of Hi Marley is 2.1.5, and it was last updated on December 10, 2025, indicating regular maintenance and feature enhancements.

What is the age rating for Hi Marley?

Hi Marley has an age rating of 4+, making it suitable for a broad range of users within the business context.

Does Hi Marley have ads?

No, Hi Marley does not contain advertisements, providing an uninterrupted user experience for its business-focused features.

How does Hi Marley improve customer satisfaction?

By allowing customers to communicate via text anytime, anywhere, Hi Marley breaks down communication silos and provides a convenient, simple, and seamless text conversation as a source of truth, leading to increased customer satisfaction and engagement.

Can Hi Marley handle multiple claims simultaneously?

Yes, Hi Marley is equipped for multi-claim handling, allowing insurance professionals to manage various claims efficiently within a single platform.

What kind of AI features does Hi Marley offer?

Hi Marley offers AI-enablement and a Virtual Assistant to streamline communication and provide support within the insurance ecosystem. This can help automate responses and manage interactions more effectively.