SettleAssist vs Hi Marley
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SettleAssist
This application streamlines the inspection of residential exteriors for hail or wind damage. It provides support for both SettleAssist and ScopeAssist products, simplifying the damage assessment process.
- Exterior home inspection
- Hail damage assessment
- Wind damage assessment
- Supports SettleAssist
- Supports ScopeAssist
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The Accurence app simplifies inspecting the exterior of homes and residential buildings for hail or wind damage. The app supports both SettleAssist and ScopeAssist products.
Hi Marley
This platform connects insurance carriers, agents, and brokers for streamlined communication. It facilitates multi-claim handling, AI-powered virtual assistance, and proactive notifications to enhance customer experience and expedite claims processing.
- Multi-claim handling
- Exportable transcripts
- AI-enabled virtual assistant
- Proactive notifications
- Real-time customer feedback
- Text-based claims, underwriting, and service
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The Hi Marley app is uniquely designed for insurance carriers, agents, brokers, and affiliated partners to bring together the larger insurance ecosystem. Features include: • Multi-claim handling • Easy transcripts you can export on demand • AI-enablement • Virtual Assistant • Proactive Notifications to reach large amounts of insureds • Real-time feedback We can help you improve the customer experience: • Communicate how your customers want • Increased customer satisfaction and engagement • Handle claims, underwriting, and service interactions via text • Customers can respond anywhere, anytime • Faster claims cycle times • Fewer calls per claim • Breaking down communication silos • Convenient and simple • One seamless text conversation as a source of truth
Screenshots
Verdict
The clearest difference is review sentiment: SettleAssist at 37% against Hi Marley's 0%. SettleAssist also leads on ratings volume (275 vs 18). Hi Marley's advantage is rating (4.3 vs 3.8). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Hi Marley holds the better App Store score, 4.3 against 3.8. That said, the two scores are not equally well evidenced: SettleAssist has 275 ratings behind it against 18, so its average is the more settled of the two. Written reviews complicate that: 37% of SettleAssist's written reviews are positive against 0% of Hi Marley's, so the app with the better star average is not the one people write more warmly about.
SettleAssist ships an update every 6 weeks, Hi Marley monthly. The most recent releases landed on October 20, 2026 and October 17, 2026 respectively.
| Parameter | SettleAssist | Hi Marley |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (275 ratings) | 4.3 (18 ratings) — better |
| Positive reviews | 36.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 275 — better | 18 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 54 MB | 48 MB |
| Age rating | 4+ | 4+ |
| Developer | Accurence | Hi Marley, Inc |
Customer experience
SettleAssist
Hi Marley
Bugs and requests
SettleAssist
Reported bugs
18 issues- Forgets login repeatedly
- Errors during setup and use
- No resend function for failed claims
- Delays in photo processing
- App adds pain line items for everything
Show 13 moreShow fewer
- Jams Xactimate
- Rearranges photos in report
- Freezes, locks up
- Photos get stuck inside the app
- Voice dictation not working correctly (iOS 13)
- App does not work when network is unavailable
- Glitchy performance
- Estimates are of poor quality
- Ridiculously slow and inaccurate
- Very glitchy
- Creates horribly inaccurate estimates
- Won't open claims or locks up
- Photo quality is an F
Requested features
11 requests- FaceID/Biometric login
- "Apply to all elevations" option for guttering
- Improve password management (allow reuse, no forced resets)
- Offline functionality
- Improve photo quality
Show 6 moreShow fewer
- Add more material variations
- Improve estimate tree appearance upon upload
- Add all options for roof coverings
- Improve voice dictation for photo labeling
- Advanced login features
- Update to better suit user needs
Hi Marley
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SettleAssist
No in-app purchases
Hi Marley
No in-app purchases
