Why is it dog slow?
Internet gets throttled at random hours, but usually at night. Then there’s this app. Never ever functions properly, always crashes and constantly slow. The new version is way worse than the old version. Still better than xfinity.
Not a great app
Not a great app for an internet company. Lots of bugs, the app doesn’t work most of the time as far as usage.
APP hasn’t worked in days
I’m in MI and the app has been unable to load for days (no update request) I can’t sign into my account to adjust users settings. Very frustrating especially just before Xmas. The actual internet quality is phenomenal but the app needs to be updated possibly
Does not work
All I see when I log on is a black screen with a warning stating there was a delay try again…
App is glitchy all the time
Lately it’s been saying “no activity” when there has been, it’s been freezing constantly. For a tech company I feel the app could be better. My nighthawk router was way better as far as keeping eye on things. Speeds are better than what we had also a lot more than what we paid, but still not what they told us we’d get. App update would be nice
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