Free

Details

  • Released
  • Updated
  • November 5, 2017
  • June 22, 2026
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About

Manage your Sam Houston Electric Cooperative account on the go. View usage, pay bills, report outages, and contact customer service easily. Access historical billing information and find payment locations.

View and pay bills
Manage payment methods
Track energy usage
Report service issues
View outage information
Contact customer service
Find payment locations
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What's New in mySamHouston

26.3.1

June 22, 2026

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

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User reviews

My Prefered Provider

I love SHEC. Have used them for almost 25 years! Appreciate the service I receive. Thank you Sam Houston Electric Cooperative!

Unacceptable

On a technical side of using this app and the smart hub app:

No one has any information that can tell me nor does the Internet forums, Reddit, or any other search inquiry can explain why this app needs to access google domain to login.

Those that don’t know should reconsider. There should be no reason why an account to an electronic company needs to access google to login with a username and password set by the samhoustonelectriccoop website.

My firewalls and web filters block anything related to google and I can’t login. Allowing any google domain and it works fine.
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App

Need to delete app and download frequently because daily use doesn’t display

Repeated Crashes

Some days the app is virtually unusable as it crashes repeatedly.

Crashes

Can’t open some options or it crashes

FAQ

How do I pay my bill with mySamHouston?

mySamHouston allows you to view your current balance and due date, manage recurring payments, and modify payment methods. You can also make a payment immediately or schedule it for a future date directly within the app.

Can I see my past bills in mySamHouston?

Yes, the app provides access to your bill history, including PDF versions of your paper bills, which you can view directly on your mobile device.

How can I report a service outage using mySamHouston?

The 'Service Status' section of mySamHouston displays outage information. You can also report an outage directly to Sam Houston Electric Cooperative through the app.

What information can I see about my energy usage?

mySamHouston offers an 'My Usage' feature that displays energy usage graphs. This helps you identify high usage trends using an intuitive gesture-based interface.

How do I contact Sam Houston Electric Cooperative through the app?

The 'Contact Us' feature allows you to easily contact the cooperative by email or phone. You can also submit predefined messages and include pictures and GPS coordinates.

Does mySamHouston have ads?

No, mySamHouston does not contain advertisements. It is a free utility app designed for account management.

What devices is mySamHouston available on?

mySamHouston is available for iPhone and iPad devices, as indicated by its supported devices list.

How often is mySamHouston updated?

The latest version of mySamHouston is 26.1.1, and it was last updated on January 28, 2026. This suggests frequent updates to maintain functionality and security.