WasteCantConnect+
Login
I wish Lies didn’t sell. Always been happy with them, never been happy with WC. 😕
Response from developer
Thank you for your feedback. We’re sorry to hear you’ve had trouble logging in and understand your frustration. We’d also like to clarify that the “4+” designation shown in the App Store is an age rating, not the age of the app. Apple uses age ratings to indicate that an app’s content is appropriate for users ages 4 and older and does not contain objectionable content for that age group. It does not reflect how long the app has been available. WasteConnect+ became available to customers later this year, and our team is continually releasing updates and enhancements to improve the experience. We'd appreciate the opportunity to look into the login issue you're experiencing. Please contact us at wasteconnect+support@wasteconnections.com with your name and service address, and our team will be happy to investigate and assist further.
New App Hangs on Startup
Response from developer
We're sorry to hear you were unable to get past the loading screen. We'd like to investigate the issue and help resolve it as quickly as possible. Please email wasteconnect+support@wasteconnections.com with your service address so our team can review your account and provide assistance. Thank you for your feedback as we continue enhancing the app experience.
App said I wasn’t an active account, I had to enter my address and it still didn’t find my account.
Response from developer
We appreciate your feedback. We're sorry to hear the app was unable to locate your account and understand how frustrating that experience can be. Our team would be happy to look into this further and help get your account connected. Please contact us at wasteconnect+support@wasteconnections.com and include your name and service address so we can review your account details and assist with troubleshooting. We appreciate your patience and the opportunity to help resolve this issue.
Why did you make another new app?
Response from developer
Hi, thank you for your feedback. We understand that if the previous app met your needs, switching to a new app can be frustrating, especially when you're having trouble accessing your account. WasteConnect+ was developed to provide enhanced functionality and a more integrated experience, including features such as Apple Pay and Google Pay, AutoPay enrollment, invoice viewing, and a more direct connection to your account information. While many of the core features from the previous app remain available, the new platform allows us to offer additional capabilities and improvements going forward. Please contact us at wasteconnect+support@wasteconnections.com and include your service address so our team can help update your account information and get you back up and running. We appreciate your feedback and the opportunity to help make the transition as smooth as possible.
