Hilton Honors User Reviews

Customer Experience

Positive experience55.8% of reviews
Neutral7.1% of reviews
Negative experience37.1% of reviews

~ Based on 3,394 written reviews from the US App Store.

What users say

Is Hilton Honors Safe?

Hilton Honors: Book Hotels appears safe based on user ratings. AppsHunter Safety Score for Hilton Honors is 98/100.

This assessment is based on 3,292,099 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
0.8% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 3,292,099 App Store ratings for Hilton Honors.

Is Hilton Honors Legit?

Hilton Honors: Book Hotels appears to be a legitimate app. AppsHunter Legitimacy Score for Hilton Honors is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hilton

The best hospitality in the. World. Felling home ❤️

UNUSABLE APP

Recently the app has become unusable and just gives error messages with no fix in sight!

Ease of use

Easy to book your stays with Hilton hotels and to keep up with your points.

Makes it easy

I love the option to use my phone for room functions and as a key. Made it easy to skip the desk. Service of Hilton has always been great to me. Overall great app.

App is amazing!

Your checking app and digital key is amazing!

Best Hotels Ever

Every time I’ve ever stayed at a Hilton I have been extremely the customer service the east abuse the in check out without having to deal with a lot of extra people during my trip has been a game changer in my desire to travel. I love staying here, and I typically only choose this hotel chain.

Great place to stay

The rooms are clean and associates so nice

Hilton hampton

Belleview nashville

Simply The Best

Don't mind giving Karen Hilton money. Not only for who she is but how they run those hotels. Top Tier!

CHECK - IN SPECIALISTS

THANKS BUT NO THANKS

User Friendly

App is very user friendly and convenient.

Owner/Operator

I Love Being A Hilton Member!

So easy to use

Using the Hilton Honors app as a pleasure. It’s very user-friendly and easy to operate.

This is Sick

Never been here on my own before, but they are making it so easy to get a room and check in. Awesome stuff!

Great service and rewards program

Hilton Honors is a great program. Rewards add up quickly, last a long time, and are very flexible in how they can be used. We always seek out Hilton properties when we can.

Can’t search using airports

It will show airports but will not select them

Goldman

Excellent

Solid app.

Simple, easy to navigate app. Information on reservations update in near real time. I have used it for over a decade and have never had any problems. Simple solid app.

Why can I not get system to recognize me as Hilton honors.

No matter what the hotels keep saying my card is expired. I have to show id and card before being able to check in. Sometimes having to wait in line for long period. I should be able to do digital check
In and nobody will help me. I have called and complained at least dozen times and my card has been reset 4 times in system.
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Not sure.

I’m not even sure this app works. You go to log in or sign up and it won’t let you in at all. I was ready to book a stay for SEMA this year. Another hotel has stepped up and offered a free stay for the trouble. Can’t say I will be booking with Hilton anytime in the near future.