Hilton Honors is absolutely the best nobody can beat
They’re always so accommodating and they’re always so quick with their responses and they give you the most amazing customer service. I absolutely love them.
Easy and Convenient
Very satisfied with the Hilton Honors app so far. The booking process was simple, quick, and easy to navigate. Everything has been smooth and convenient.
Diamond Reserve member
Hilton is my home away from home the staffs are helpful kindly and respectful to me thank the staff for the hospitality and support they provide to me and my family thank again from the English family.
Embassy
Embassy is my favorite hotel great service, love this whole hilton honors thing
The app is getting worse
The main reason that I stay with Hilton is for the digital check in process on the app. I use to be able to pick my room and get a digital key. That streamlined my hotel stay. All of that is gone now. So to me, it takes the advantage of staying with Hilton away. You have become just another hotel option.
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Great app
I have been a Hilton member for awhile now and use the app all the time to book rooms. It’s easy to navigate and easy to cancel if needed
Be careful
I have had Hilton cancel two reservations on me and charge me as a late cancellation when I prepaid the room. The 2nd time it was in the middle of my stay, no one knows why. I had spent multiple days and hours on the phone with them until one call I was transferred to the hotel manager who took his entire day trying to figure it out. He eventually did and had to cut me a hand written check from his hotel. I didn’t receive the refund for 20 plus days. And I am still fighting g to get my points. I also requested a name change, submitted the paper work in May and they never changed name, now August. Again spent time out of my day arguing trying to get them to complete it in there end. I am throughly disappointed in the Hilton name.
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Room reservation in garden city Kansas
My Hilton agent was professional and very thorough!
Easy
I love the contactless check in and key!
Can’t stop digital key
Somehow with the app there is no option to not get a digital key.
Digital Card is missing obvious features
No Wallet support? No widget? No way for me to easily get into my room without multiple taps?
Missed opportunity.
Missed opportunity.
Great experience so far
Thank you
My favorite travel app!
Love how I can skip check in and go straight to my room!
Room Selection
Not sure why but I was not able to see the hotel layout, I.e. where the rooms are? Would have been nice to see if the rooms were located with a city view.
Hampton inn Saratoga has the best employees
The team and management at the Saratoga Hampton Inn always go above and beyond for every guest!
Home2 Woodstock ON Canada
5 stars and full of gratitude. This place is a home away from home. Arpana and Prim always take care of me. All the staff and people working here are kind and always ready to help. The only thing I worry while I travel here is nothing. Thank you for all you do and caring so much.
Delightful!
The staff and the hotel itself are delightful. Simply delightful. It is a lovely hotel to stay at on beautiful Daniel Island.
Hilton #1
Love Hilton my first and only choice.
Great app
Very interactive and is my go to when I travel for work
Excellent location
House keeping were too loud every morning, I stayed 7 days and keep waking me up every day, had a problem with elevator
