If it ain’t broke
I had no problems with the previous version of this app. The new version is simply so unstable that it cannot be relied upon. I am seriously thinking of changing my security set up if this is not sorted in the near future.
Connection error
Update: 27 July 2024 - sorry to say these issues still remain in the evening and morning. It’s as if your servers can’t cope with people setting / unsetting alarms. Please revisit.
Not sure what you’ve done however I keep getting connection failures over the past month.
Not sure what you’ve done however I keep getting connection failures over the past month.
Issues since update
Taking several attempts to set/ unset my alarm. Keep getting error messages. Please can this be sorted
Not reliable- poor
Previous version of app was great. Could always rely on been able to login and access control panel.
In contrast this version is poor. Reliability is shocking. It’s very hit and miss if you can log in (I’d say works 50% of time) very disappointing.
Outage in June when severs went down meant no one could access their alarm remotely. Only updates on service status was via their LinkedIn page. Very poor communication.
Will be seeking alternative service soon when contract is renewed.
Such a shame- was once great!
In contrast this version is poor. Reliability is shocking. It’s very hit and miss if you can log in (I’d say works 50% of time) very disappointing.
Outage in June when severs went down meant no one could access their alarm remotely. Only updates on service status was via their LinkedIn page. Very poor communication.
Will be seeking alternative service soon when contract is renewed.
Such a shame- was once great!
Show more
Rubbish
App does not work
