Dreadful and frustrating
Completely rubbish and a waste of time! All you need to do is show your ID to the agent or Solicitor. Why would any sensible person pay for a service that doesn’t deliver. The app does not support all devices and it’s clunky.
Extremely concerning that you’re expected to add your personal information electronically, what if you’re not comfortable doing this is not able to? I’d sack my solicitor if they asked me to use this system and we did consider pulling out of our purchase because the agent was using it . Just another way to extort money from people and of making a pretty stressful process more stressful.
Extremely concerning that you’re expected to add your personal information electronically, what if you’re not comfortable doing this is not able to? I’d sack my solicitor if they asked me to use this system and we did consider pulling out of our purchase because the agent was using it . Just another way to extort money from people and of making a pretty stressful process more stressful.
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Only two options
I was born in the UK and have lived here all my life but having to prove who you are is difficult as the app only accepts two forms of ID I have a Citizen Card and this is not one of the forms of ID please give more options.
Data stealing app
This app is unnecessary for the simple act of purchasing a house. Face scans, passport checks. The company’s aim is to collect your data and sell it.
Unable to scan passport
I am trying to upload my passport to confirm my identity and have enabled access to camera in settings however it just brings up a black screen and does not connect to the camera
Annoying
I completed everything and it then invented a new task for me which I only just found out about so it hadnt actually sent my check to the supplier. Annoying. I do not like having to put all of this information into an app I’ve never heard of before. I’ve been told it was set up by people who had been defrauded. But it’s precisely the constant demand to put sensitive data into apps which is creating so much opportunity for fraud.
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