Downtime
Few months of downtime with some feature until now still not available and no official announcement on when it will be up
Failure platform/unresponsible
Got issue in apps and website didn’t inform customers, whole trading days cannot trade, think carefully before using hlebroking. All social media keep silence, phone not pick up, people because you are losing money!
2FA push notification failure!
This app version is the worst! 2FA security notification not receive even after so many repeated try. Please solve this. Previous version everything is working fine. Ask the developer to write a capa report and solve this asap!
2FA Issue
This version of the app always brings me frustration when I was unable to receiving 2FA. Inconsistent 2FA secure tap to mobile phone. . I face opportunity costs with 2FA for securing mobile app access.
Getting better
Can see that they’re introducing some new features to enhance security and also combine local and foreign trading to one app which is much welcome
Just hope the timeout period is longer cause need to log out log in if you leave the app for a few minutes
Just hope the timeout period is longer cause need to log out log in if you leave the app for a few minutes
Cannot Update App
Clicked Update but nothing happens. Have tried many times. Even switched off phone and start again. Same problem.
Always Hang During Dealing Period
Please do the maintenance properly at night but not during customer dealing period. Very bad experience to this apps. Make customer loss money only.
IOS 18.7.1
I just updated my iPhone SE to IOS 18.7.1 , after updated when I log in I am forced out of the app immediately.
Please fix this issue soonest. Thank you.
Please fix this issue soonest. Thank you.
Unable to log in after update
When log in, screen closed directly.
Just for fun
Too low of star then I give 5 star
notification not function
Please fix the issue where notifications are not functioning
no pop-up appears when trade is matched or alert price is triggered
These issues have been facing for around 3 months
no pop-up appears when trade is matched or alert price is triggered
These issues have been facing for around 3 months
Missing iPad support
Still have minor bug, hopefully get iPad support, especially landscape mode support and fully utilised the big screen.
Font size too small.
Just downloadeded this app and logged in, the new version looks much better and info easy to access. My only feedback is no option to set the font larger. Please consider to update the option in next updates. Thx.
No Sell/Buy notification
After so many years using this HLe
till now no buy/sell notification.
no improvement to update the better trading notification.
till now no buy/sell notification.
no improvement to update the better trading notification.
Add Functionality
Cash transfers are not reflected real time which is a laggard in terms of industry standard. Please have the functionality which shows amounts transferred real time.
App not iPad friendly
The tilt function doesn’t work for iPad. Graph is not viewable for in horizontal mode. Portfolio doesn’t work in horizontal mode. Now full screen. Most of the time. Have open in browser. Practically useless with iPad.
Alert didn’t triggered (Notifications not push)
All notifications including the price alert were not push in the notification centre. Please fix it.
Easy login and trade
Able to login or auto fill in password via Face ID. Updated price feed and trading limit. Overall okay.
Getting better
But got room for improvement
UI friendly
Keep it the good work for improvement
