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HSBC Malaysia

HSBC Malaysia

Simple and secure banking

1K ratings
59 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • December 8, 2018
  • August 19, 2026

Features

Developer

HSBC Global Services (UK) Limited
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HSBC Malaysia screenshot #1 for iPhone
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HSBC Malaysia screenshot #6 for iPhone
HSBC Malaysia screenshot #7 for iPhone
HSBC Malaysia screenshot #8 for iPhone
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Reviews summary↘︎
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About

Manage your finances 24/7 with this secure mobile banking app. Access digital wealth solutions, everyday banking features, and credit card management tools. Open accounts, make transfers, pay bills, and track investments all from your phone.

✓Digital account opening
✓Investment account opening
✓Local and foreign transfers
✓Bill payments via JomPAY
✓Credit card management
✓Digital wealth solutions
✓Mobile Security Key authentication
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What users say

Summarized from real user reviews of HSBC Malaysia. Based on 1K reviews and a 4.8/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🚀Convenient
  • 🔒Good security

Negative things

  • 🐛Compatibility issues
  • 🔍Limited functionality
  • 🔄Frequent updates required
  • 💸Changes without notification
See all reviews

What's New in HSBC Malaysia

3.72.26

August 19, 2026

• Activate your HSBC Credit Card/-i and set or change your Credit Card/-i PIN. • Activate your HSBC Debit Card/-i when you set or change your Debit Card/-i PIN. • Key security enhancements, bug fixes and other minor upgrades to existing features.

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User reviews

Most RecentHighest RatedLowest Rated

Chat doesn’t load

What’s with the chat page refusing to load? Chat page doesn’t work on web page and it stops working on this app?! So customer service is unavailable now
xixopixixopi

Response from developer

Hi user, thanks for your review. We’re sorry you’ve had trouble loading chat on the web and in the app. Customer service is still available - if chat isn’t loading for you, please try closing and reopening the app, checking your connection, and updating to the latest version. If it still doesn’t work, please call us using the number on the back of your card so we can help straight away. We’ll also take note of your feedback and share it with the relevant team. - KB

To date the most secure mobile bank app

As above
HarvestNowDecryptLaterHarvestNowDecryptLater

Response from developer

Hi user, we genuinely appreciate your time in leaving a positive review on our HSBC Malaysia Mobile Banking app. Thank you for your continuous support and stay tuned for more updates as we will continue to work on bringing even better banking experience on your mobile. – KB

Great APP

I have used many banking apps and I would rate hsbc best.Very easy, intuitive and fast.
vbl123vbl123

Response from developer

Hi user, we genuinely appreciate your time in leaving a positive review on our HSBC Malaysia Mobile Banking app. Thank you for your continuous support and stay tuned for more updates as we will continue to work on bringing even better banking experience on your mobile. – KB

Good

Card transactions and summary is weird
Venkat chanumoluVenkat chanumolu

Response from developer

Hi Venkat, we genuinely appreciate your time in sharing your views with us on our HSBC Malaysia Mobile Banking app. Your feedback helps us understand how to better improve and we will continue to work on bringing even better banking experience on your mobile. Thank you for your patience. – KB

Extraordinary banking experience

HSBC is the best banking experience globally
SRPlitinitaSRPlitinita

Response from developer

Hi user, we genuinely appreciate your time in leaving a positive review on our HSBC Malaysia Mobile Banking app. Thank you for your continuous support and stay tuned for more updates as we will continue to work on bringing even better banking experience on your mobile. – KB

See 54 more reviews

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User experience

🐞

Reported Bugs

3 issues

Login screen issues

Bug

App crashes

Bug

Transfer errors

Bug
✨

Requested Features

3 requests

Ability to add new payees

Feature

Interbank transfer functionality

Feature

Replication of website features

Feature

FAQ

What can I do with the HSBC Malaysia Mobile Banking app?

The app allows you to perform a wide range of banking activities 24/7. This includes opening digital investment and savings accounts, making local and foreign transfers, paying bills, managing your credit cards, viewing eStatements, and accessing wealth insights. It also offers features like FX exchange and travel insurance purchase.

Is the HSBC Malaysia Mobile Banking app secure?

Yes, the app is designed for secure mobile banking. It utilizes features like Mobile Security Key, biometric authentication, and QR code approval for secure logins and transaction verification. You can also temporarily block or unblock your credit card if misplaced.

How do I open an investment account using the app?

The app offers Digital Investment Account Opening for unit trust and bonds/Sukuk. You can also use EZInvest for flexible investment options with lower fees. The app includes a Risk Profile Questionnaire to help you assess and update your investment risk profile.

What are the everyday banking features available?

Everyday banking features include digital account opening for savings accounts, secure mobile banking with Mobile Security Key and biometrics, eStatements up to 12 months, real-time account and credit card transaction viewing, instant local/foreign transfers via DuitNow, JomPAY bill payments, and Global Money Transfer to over 50 countries.

Is this app available for customers outside of Malaysia?

This app is designed for use in Malaysia and is provided for existing customers of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad. The products and services represented within the app are intended for these specific customer groups.