Chat doesn’t load
What’s with the chat page refusing to load? Chat page doesn’t work on web page and it stops working on this app?! So customer service is unavailable now
Response from developer
Hi user, thanks for your review. We’re sorry you’ve had trouble loading chat on the web and in the app. Customer service is still available - if chat isn’t loading for you, please try closing and reopening the app, checking your connection, and updating to the latest version. If it still doesn’t work, please call us using the number on the back of your card so we can help straight away. We’ll also take note of your feedback and share it with the relevant team. - KB
To date the most secure mobile bank app
As above
Response from developer
Hi user, we genuinely appreciate your time in leaving a positive review on our HSBC Malaysia Mobile Banking app. Thank you for your continuous support and stay tuned for more updates as we will continue to work on bringing even better banking experience on your mobile. – KB
Great APP
I have used many banking apps and I would rate hsbc best.Very easy, intuitive and fast.
App is not user friendly
1. can’t log into hsbc.com.my if I don’t have a second device. Sometimes access is required to increase transfer limit.
2. Unable to see total relationship balance and expiry of TD in the app.
2. Unable to see total relationship balance and expiry of TD in the app.
iPhone 6S can no longer support the new app
My IPhone 6s won’t let me install the latest version of the app, and the app in my device won’t open anymore. I can’t transfer the app to my new device. I am stuck!
