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HSBC Malaysia

HSBC Malaysia

Simple and secure banking

1.1K ratings
167 reviews
💼 Business
💰 Finance
Free

Details

Released
December 8, 2018
Updated
October 16, 2026

Features

Developer

HSBC Global Services (UK) Limited
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HSBC Malaysia screenshot #1 for iPhone
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HSBC Malaysia screenshot #6 for iPhone
HSBC Malaysia screenshot #7 for iPhone
HSBC Malaysia screenshot #8 for iPhone
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Reviews summary↘︎
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About

Manage your finances 24/7 with this secure mobile banking app. Access digital wealth solutions, everyday banking features, and credit card management tools. Open accounts, make transfers, pay bills, and track investments all from your phone.

✓Digital account opening
✓Investment account opening
✓Local and foreign transfers
✓Bill payments via JomPAY
✓Credit card management
✓Digital wealth solutions
✓Mobile Security Key authentication
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What users say about HSBC Malaysia

Reviews of HSBC Malaysia are mostly negative: the Finance app is rated 4.8/5 from 1.1K App Store ratings. What users like most: easy to use, convenient. Top complaints: compatibility issues, limited functionality. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Convenient
  • 🔒Good security

Negative things

  • 🐛Compatibility issues
  • 🔍Limited functionality
  • 🔄Frequent updates required
  • 💸Changes without notification
See all reviews

What's New in HSBC Malaysia

3.75.0

October 16, 2026

• Stay on top of FX with our new FX Watchlist and FX Chart features in the HSBC Malaysia app. Track your preferred currency pairs and view historical rate movements and market trends on the go. • Key security enhancements, bug fixes and other minor upgrades to existing features.

More

User reviews

Most RecentHighest RatedLowest Rated

對於外國客人服務真是到位貼心

非常好的銀行！服務至上我只能說謝謝匯豐（馬來西亞）😘
RRubyQQ1234

Too much security causing roadblocks

App no longer works and getting help from HSBC customer service is painful. They do not respond to emails and only via chat when the app doesn’t work how one expects to be contacted via chat. Given the go around with no resolution after more than a month
MMhsl111

好好好

很方便👍👍谢谢
阿阿弥陀佛愿您吉祥

Seriously frustrating

This bank blocks your card… over and over again… sometimes multiple times a week. I’m ready to move.
Ttaylora143768

Chat doesn’t load

What’s with the chat page refusing to load? Chat page doesn’t work on web page and it stops working on this app?! So customer service is unavailable now
Xxixopi
See 162 more reviews

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User experience

🐞

Reported Bugs

3 issues

Login screen issues

Bug

App crashes

Bug

Transfer errors

Bug
✨

Requested Features

3 requests

Ability to add new payees

Feature

Interbank transfer functionality

Feature

Replication of website features

Feature

FAQ

What can I do with the HSBC Malaysia Mobile Banking app?

The app allows you to perform a wide range of banking activities 24/7. This includes opening digital investment and savings accounts, making local and foreign transfers, paying bills, managing your credit cards, viewing eStatements, and accessing wealth insights. It also offers features like FX exchange and travel insurance purchase.

Is the HSBC Malaysia Mobile Banking app secure?

Yes, the app is designed for secure mobile banking. It utilizes features like Mobile Security Key, biometric authentication, and QR code approval for secure logins and transaction verification. You can also temporarily block or unblock your credit card if misplaced.

How do I open an investment account using the app?

The app offers Digital Investment Account Opening for unit trust and bonds/Sukuk. You can also use EZInvest for flexible investment options with lower fees. The app includes a Risk Profile Questionnaire to help you assess and update your investment risk profile.

What are the everyday banking features available?

Everyday banking features include digital account opening for savings accounts, secure mobile banking with Mobile Security Key and biometrics, eStatements up to 12 months, real-time account and credit card transaction viewing, instant local/foreign transfers via DuitNow, JomPAY bill payments, and Global Money Transfer to over 50 countries.

Is this app available for customers outside of Malaysia?

This app is designed for use in Malaysia and is provided for existing customers of HSBC Bank Malaysia Berhad and HSBC Amanah Malaysia Berhad. The products and services represented within the app are intended for these specific customer groups.