Great Experience
Very helpful and knowledgeable doctor. Highly recommended.
Wait time
The only thing that I would complain about is my appointment time was scheduled for 10:15 pm. The dr didn’t join until about 45 minutes later. I was logged in 15 minutes early because those were the instructions. I waited an hour before I spoke to the doctor. The visit was quick and to the point which was great.
Show more
Awful
They didn't help at all even though it's possible to send scheduled substances to curb my pain. The psychiatrist sent. Schedule 2 substances so they just lie to protect themselves instead of caring for the patient w
Chasing prescriptions
This is the third time I’ve used this service and the script is never called in a timely fashion. I spend 8 hours calling the pharmacy and reaching out to the concierge service that doesn’t response.
Great Doctor and very easy
Dr. Zimmer was so nice and it was so easy and convenient. He’s a very understanding doctor and very kind!
$365 for virtual visit. Requires biometric readings to use
A 5 minute virtual visit was billed at $365. Not considered a primary care provider; I ended up with a $234.71 bill after insurance.
Awful. The future of healthcare in our dystopian future. Very chatty, invasive and the only way to get care. We are living in the worst possible future.
Awful. The future of healthcare in our dystopian future. Very chatty, invasive and the only way to get care. We are living in the worst possible future.
Unable to obtain my sick note. Asked for help with pharmacy bc my zip did not allow me to see select
Unable to obtain sick note. Concierge could not help regarding pharmacy selection since the app was unable to lover any. The response given was call 912 if it’s an emergency. I thanked that helpful representative.
Only sort of worked and felt impersonal
All the options were pretty intuitive and stuff but it felt very AI based and impersonal. In the chat the pre-made options did not always cover what I needed to say, and the doctor videoed in late and left fast.
Gratitude
Online zoom appointment with HMH
Paramedic
Dr. Binita Prajapati was amazing. Understanding and totally through with the issue I was having.
Can’t thank Dr. Prajapati enough.
Can’t thank Dr. Prajapati enough.
Too many questions
The app asked me 50+ questions before I could see a doctor. Should limit to a few key questions and not waste too much patient’s time while patient while feeling well.
Great app great doc
Dr. Monroe listen to me carefully reduced by my fears i’m at the medication‘s effects on my heart and told me what to do next. Thank u
Terrible app
The app doesn’t work on phones older than iphone16, which is a shame. Especially if someone who is sick and can’t take advantage of this service because camera doesn’t work on this app coz they don’t carry a new iphone
Tele visit
Can’t upload pictures to doctor visits. The app keeps shutting down.
Also can’t connect tele visit to hospital WiFi guest network. It dosent work well. Camera and audio and video not working to see provider
Also can’t connect tele visit to hospital WiFi guest network. It dosent work well. Camera and audio and video not working to see provider
Not 24/7
Great when you can actually get a doctor
Great experience!
Great experience, I felt so comfortable and relaxed. Thank you to the doctor and team, so great!
First experience
My experience with HMH 24/7 and Dr. Emily Hayden DO was great, efficient and informative. I would recommend this service to all my family and friends as a great alternative to in person visits with the opportunity to see a provider quickly on a weekend and triage the need to be seen in person. The intake process was easy to follow and input the diagnostic information necessary to determine a diagnostic differential and treatment plan.
Show more
Best service
Absolutely wonderful, caring , was able to take me quickly and help me feel better
Seamless process for getting presciption
I’ve been dealing with a sinus infection the past 7 days and the process took me 30 minutes in total for patient intake then being connected with a physician. Will definitely be using in the future.
Exceeded my expectations
First time using the app It’s was the best thing I could do. While away from home on college tour with my kid, and I felt so helpless with pain in my eye, and hours of driving ahead of me, the app was a great resource. Not too complicated to use , (I had to answer some questions, take profiles pics and wait in a virtual waiting room, then I saw the Dr) The Doctor was really good (Dr. Grace) overall great highly recommended!!!
Show more
