Comparison

Smart Square Go vs HMH 24/7

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart Square Go

This app extends a robust predictive scheduling tool for healthcare professionals. It allows clinicians to manage their schedules, pick up shifts, submit requests, and sync with personal calendars. Secure authentication and a notification hub ensure seamless management.

Highlights
  • Pick up available shifts
  • Sync work schedule to personal calendar
  • Submit time-off and shift trade requests
  • Real-time scheduling updates
  • Centralized notification hub
  • Secure authentication (SSO/Active Directory)
Read full description

Smart Square® combines accurate staffing predictions with simple scheduling functionality and tons of analytics all in one application. This robust predictive scheduling tool forecasts healthcare staffing needs starting 120 days out from the shift, helping you create better schedules and staffing plans sooner. Say hello to Smart Square Go, the essential extension of Smart Square for seamless clinician schedule management. Elevate your scheduling experience with this feature-packed app designed to streamline your day-to-day Smart Square experience. Please note that Smart Square Go requires an active Smart Square account for access to its powerful features. Key Features: · Shift Flexibility: As a clinician, pick up available shifts that fit your schedule. If your organization offers incentives, discover the most desirable incentivized shifts with ease. · Sync with Your Calendar: Sync your work schedule directly to your personal calendar for hassle-free organization. · Real-Time Requests: Submit time-off requests, trade shifts, and request to work in real-time, all within the app. · Secure Authentication: Enjoy peace of mind with secure authentication supporting Single Sign-On (SSO) and Active Directory. · Notification Hub: Stay informed with a centralized notification hub for all your scheduling announcements. Download Smart Square Go now and take control of your schedule!

About

HMH 24/7

Access virtual healthcare services from Hackensack Meridian Health anytime, day or night. Connect with doctors for immediate or scheduled appointments to manage a wide range of conditions, from minor illnesses to chronic care.

Highlights
  • 24/7 virtual doctor availability
  • Connect in minutes or schedule appointments
  • Treats hundreds of conditions virtually
  • Same-day care for minor illnesses
  • Ongoing management for chronic conditions
  • Integrated healthcare system
  • Virtual primary care physician assignment
Features
Read full description

HMH 24/7 delivers personalized care that fits your lifestyle, with Hackensack Meridian Health virtual doctors available 24/7—nights, weekends, and holidays included. Connect with a Hackensack Meridian Health doctor in minutes or book a visit for a later time. Now you can experience effortless comprehensive care with every virtual or in-person interaction fully integrated into one healthcare system. Our doctors treat and manage hundreds of conditions virtually, providing accessible quality care for all ages. Patients have access to same-day care, whether you need help with minor illnesses like colds and flus to ongoing management for weight, diabetes, asthma, and more. Now you can get accessible quality care from New Jersey's #1 hospital according to US News & World Report. Part of the Hackensack Meridian Health system, patients are assigned a virtual primary care physician along with a dedicated concierge team to support them every step of their healthcare journey.

Screenshots

Smart Square Go4 screens
HMH 24/74 screens

Verdict

The call

The clearest difference is review sentiment: HMH 24/7 at 62% against Smart Square Go's 11%. HMH 24/7 also leads on rating (4.8 vs 3.0) and update cadence (weekly vs every 6 weeks). Smart Square Go's advantage is iOS requirement (15.1 vs 17.4). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HMH 24/7 holds the better App Store score, 4.8 against 3.0. Both are backed by a comparable volume of ratings — 611 and 750 respectively. Written reviews point the same way: 11% of Smart Square Go's written reviews are positive against 62% of HMH 24/7's.

UpkeepUpdate frequency

Smart Square Go ships an update every 6 weeks, HMH 24/7 weekly. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

Scorecard4 real differences · 6 level
Smart Square Go versus HMH 24/7: the parameters behind the verdict, then further details
ParameterSmart Square GoHMH 24/7
PriceFreeFree
Rating3.0 (611 ratings)4.8 (750 ratings) — better
Positive reviews10.8% of reviews62.1% of reviews — better
Number of ratings611750 — better
Update frequencyEvery 6 weeksWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.1 — better17.4
Further details — not scored
Size31 MB176 MB
Age rating4+17+
Developersymplr software LLCHMH Hospitals Corporation

Customer experience

Smart Square Go

All ratings609 ratings
Positive44.5%
Neutral7.9%
Negative47.6%
Written reviews148 reviews
Positive10.8%
Neutral8.1%
Negative81.1%

HMH 24/7

All ratings604 ratings
Positive95.9%
Neutral1.7%
Negative2.5%
Written reviews29 reviews
Positive62.1%
Neutral6.9%
Negative31.0%

User reviews

Smart Square Go

From 611 App Store ratings

What we love

  • 👍 Convenient
  • 🚀 Easy to navigate
  • 💡 Allows self-scheduling

Room to improve

  • 🐛 Glitches and crashes
  • 👎 Not user-friendly
  • 🔍 Difficult to read/see schedule
  • 🔒 Too many login steps
  • 🔌 Doesn't sync with other apps

HMH 24/7

From 750 App Store ratings

What we love

  • 👨‍⚕️ Compassionate and understanding doctors
  • 🚀 Quick appointment availability and fast process
  • 👍 User-friendly and intuitive interface
  • 🏥 Convenient alternative to in-person visits
  • 📱 Accessible healthcare from anywhere

Room to improve

  • 🐛 App crashes and technical glitches
  • 📱 Incompatible with older iPhone models
  • ❌ Limited availability despite 24/7 claim
  • 🤖 Impersonal AI-driven experience
  • 📋 Excessive intake questionnaire length

Bugs and requests

Smart Square Go

Reported bugs

4 issues
  • Doesn't load properly
  • Shifts not updating correctly
  • Login issues, password problems
  • Incompatible with multiple profiles

Requested features

5 requests
  • Allow custom schedule/reminders
  • Improve color contrast and visibility
  • Integrate with calendars
  • Provide shift change notifications
  • Add Face ID/biometric login

HMH 24/7

Reported bugs

9 issues
  • App crashes and shutdowns during use
  • Unexpected server errors preventing appointments
  • Out of network error for eligible members
  • Camera and video functionality not working
  • Audio issues during telehealth visits
Show 4 more
  • Unable to upload pictures to doctor visits
  • Incompatibility with iPhone models older than iPhone 16
  • Telehealth connection issues with hospital guest WiFi
  • Pre-appointment questionnaire submission failures

Requested features

6 requests
  • Reduce number of pre-appointment intake questions
  • Improve app compatibility with older devices
  • Expand pharmacy network coverage
  • Add image upload capability for telehealth visits
  • Streamline identity verification process
Show 1 more
  • Improve sick note delivery system

In-app purchases

None

Smart Square Go

No in-app purchases

None

HMH 24/7

No in-app purchases

Questions

Is Smart Square Go free?
Smart Square Go is free to download, with no in-app purchases.
Is HMH 24/7 free?
HMH 24/7 is free to download, with no in-app purchases.
Which has better reviews, Smart Square Go or HMH 24/7?
HMH 24/7 is rated higher. Smart Square Go averages 3.0 out of 5 from 611 ratings, while HMH 24/7 averages 4.8 from 750 ratings.
Do Smart Square Go or HMH 24/7 have ads?
Neither Smart Square Go nor HMH 24/7 shows ads.
Which is updated more often, Smart Square Go or HMH 24/7?
Smart Square Go ships an update every 6 weeks, and HMH 24/7 weekly. Most recently, Smart Square Go was updated on October 26, 2026 and HMH 24/7 on October 25, 2026.

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