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HMH 24/7

HMH 24/7

See a provider online 24/7

660 ratings
24 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • October 3, 2024
  • June 11, 2026

Features

Developer

HMH Hospitals Corporation
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About

Access virtual healthcare services from Hackensack Meridian Health anytime, day or night. Connect with doctors for immediate or scheduled appointments to manage a wide range of conditions, from minor illnesses to chronic care.

✓24/7 virtual doctor availability
✓Connect in minutes or schedule appointments
✓Treats hundreds of conditions virtually
✓Same-day care for minor illnesses
✓Ongoing management for chronic conditions
✓Integrated healthcare system
✓Virtual primary care physician assignment
Show original description

What users say

Summarized from real user reviews of HMH 24/7. Based on 660 reviews and a 4.8/5 average, it highlights the 9 positives and 9 negatives reviewers mention most about this Medical app.

Positive things

  • 👨‍⚕️Compassionate and understanding doctors
  • 🚀Quick appointment availability and fast process
  • 👍User-friendly and intuitive interface
  • 🏥Convenient alternative to in-person visits
  • 📱Accessible healthcare from anywhere
  • 💊Efficient prescription delivery
  • 🎯Clear communication and explanations from providers
  • ⏰24/7 service availability
  • 🔗Seamless virtual visit experience

Negative things

  • 🐛App crashes and technical glitches
  • 📱Incompatible with older iPhone models
  • ❌Limited availability despite 24/7 claim
  • 🤖Impersonal AI-driven experience
  • 📋Excessive intake questionnaire length
  • 🔐Intrusive photo verification requirements
  • 🏥Pharmacy selection limitations based on zip code
  • 📞Inadequate customer support for technical issues
  • 🌐WiFi connectivity problems with hospital networks
See all reviews

What's New in HMH 24/7

11.25.0

June 11, 2026

Get 24/7 primary and urgent care from Cedars-Sinai.

User reviews

Most RecentHighest RatedLowest Rated

Great Doctor and very easy

Dr. Zimmer was so nice and it was so easy and convenient. He’s a very understanding doctor and very kind!
Gina*:)Gina*:)

Unable to obtain my sick note. Asked for help with pharmacy bc my zip did not allow me to see select

Unable to obtain sick note. Concierge could not help regarding pharmacy selection since the app was unable to lover any. The response given was call 912 if it’s an emergency. I thanked that helpful representative.
Apple uses a rope a dopeApple uses a rope a dope

Only sort of worked and felt impersonal

All the options were pretty intuitive and stuff but it felt very AI based and impersonal. In the chat the pre-made options did not always cover what I needed to say, and the doctor videoed in late and left fast.
Dan JurekDan Jurek

Gratitude

Online zoom appointment with HMH
MaggieMay FMaggieMay F

Paramedic

Dr. Binita Prajapati was amazing. Understanding and totally through with the issue I was having.
Can’t thank Dr. Prajapati enough.
Trigger13!Trigger13!
See 19 more reviews

Developer apps

HMH Well
HMH Well

by HMH Hospitals Corporation

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(71)

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HMH Wayfinding
HMH Wayfinding

by HMH Hospitals Corporation

🗺️ Navigation

(7)

Free
HMH Maestro
HMH Maestro

by HMH Hospitals Corporation

💪 Health & Fitness

(4)

Free
HMH NOW
HMH NOW

by HMH Hospitals Corporation

🏥 Medical

(11)

Free
HMH RS Calculator
HMH RS Calculator

by HMH Hospitals Corporation

🏥 Medical
Free
MyHMH App
MyHMH App

by HMH Hospitals Corporation

💼 Business

(4)

Free
See developer apps

User experience

🐞

Reported Bugs

9 issues

App crashes and shutdowns during use

Bug

Unexpected server errors preventing appointments

Bug

Out of network error for eligible members

Bug

Camera and video functionality not working

Bug

Audio issues during telehealth visits

Bug

Unable to upload pictures to doctor visits

Bug

Incompatibility with iPhone models older than iPhone 16

Bug

Telehealth connection issues with hospital guest WiFi

Bug

Pre-appointment questionnaire submission failures

Bug
✨

Requested Features

6 requests

Reduce number of pre-appointment intake questions

Feature

Improve app compatibility with older devices

Feature

Expand pharmacy network coverage

Feature

Add image upload capability for telehealth visits

Feature

Streamline identity verification process

Feature

Improve sick note delivery system

Feature

FAQ

What is HMH 24/7?

HMH 24/7 is a mobile application that provides access to virtual healthcare services from Hackensack Meridian Health. It allows users to connect with doctors online 24/7 for immediate or scheduled appointments to manage a variety of health conditions.

What kind of conditions can be treated through HMH 24/7?

The app's virtual doctors can treat and manage hundreds of conditions. This includes minor illnesses like colds and flus, as well as ongoing management for chronic conditions such as weight management, diabetes, and asthma.

Is HMH 24/7 free to use?

Based on the provided information, the app itself is free to download and use. The cost of virtual or in-person medical services would be separate and depend on your insurance or the specific care received.

Who is the target audience for HMH 24/7?

This app is designed for individuals who need convenient and accessible healthcare. It is particularly beneficial for those who require immediate medical attention for minor issues, need ongoing management for chronic conditions, or prefer the flexibility of virtual appointments.

What are the benefits of using HMH 24/7?

HMH 24/7 offers personalized care that fits your lifestyle, with doctors available 24/7, including nights, weekends, and holidays. It provides effortless comprehensive care, with virtual and in-person interactions fully integrated into one healthcare system, and assigns users a virtual primary care physician and concierge team.