Home Assistant User Reviews

Customer Experience

Positive experience54.2% of reviews
Neutral8.5% of reviews
Negative experience37.3% of reviews

~ Based on 472 written reviews from the US App Store.

Is Home Assistant Safe?

Home Assistant appears safe based on user ratings. AppsHunter Safety Score for Home Assistant is 94/100.

This assessment is based on 3,745 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.4% of ratings point to a safe experience
1.7% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 3,745 App Store ratings for Home Assistant.

Is Home Assistant Legit?

Home Assistant appears to be a legitimate app. AppsHunter Legitimacy Score for Home Assistant is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s simply the best.

It’s better than all the rest. It’s better anyone. Anyone I ever met. I’m stuck in your heart. I hang on to every word you say. Tear us apart?? No, no.. Baby, I would rather be dead. -Tina Turner

Amazing

Home assistant is by far the best home automation system. Flawless.

Hey, thanks Nabu Casa

Whatever you have done with HA Mac app, it NO longer works for me! I now have to login via browser, which works just fine. Thanks for the DOWNGRADE?????
Boo hiss

Crazy, powerful, but…

Home Assistant is incredibly powerful. However, the extremely complicated UI is not at all user-friendly. The same information can be accessed in so many different ways, not always with the same results, and it is often not apparent which feels can be clicked for more information and which not. In an ideal world. Would be redesigned so that it is much more intuitive without AI, I would never have learned to use it.
Show more

HA Review

Home Assistant is a great home automation app!

I started using it in January and have never gone back to Apple Home

Forced to use this, but it sucks

This is not a good app, it is slow and glitchy and often won’t scroll properly. It won’t connect to Home Assistant and I’m forced to reload to stop it from endlessly trying to connect.

Home Assistant itself is great but I expect more from the team than this terrible app.

You need a LLM integration to use

I think myself quite tech savvy but this is a ridiculous rabbit hole to go down. If it wasn’t for LLMs I would never have even got the thing connected. Now I’ve connected Claude via MCP I’m loving it

Feels vibe coded

So many problems. Just to name a few:
1) I can’t right click the icon to access preferences (just loads and closes the app).
2) There’s a difference between pressing the red close button and tapping the icon (the latter “hides” the window, which randomly pops up later on at the worst possible time).
3) The iOS app has a “Companion app” section in the settings, while the MacOS app uses the menu bar (which is broken in my case).

Lots of poorly thought out decisions like this throughout. I know it’s an open source app, so I shouldn’t be complaining, but I think quality has definitely taken a back seat to speed and perhaps vibe coding.
Show more

Home Assistant rules

I love HA, it’s so awesome.

Update Killed Apple Watch

I've had my Apple Watch configured and working for quite a while now, however, after a recent update it stopped showing my configured actions. I couldn't get it to sync back to my watch so I deleted my Apple Watch configuration to start from scratch. Unfortunately, the iOS app was unable to see or add ANY actions to the configuration. I can create folders and that syncs to my watch but without actions a list of folders is pointless! Phone: iPhone 17 Pro, Watch: Ultra 2

Update: After reseting "Complications"??? Don't even know what these are ... Entities to add to the menu started showing up again.
Show more

Great overall, hate new minimum width

In a recent version the companion app had some kind of minimum width enforcement set and now it refuses to go to the width I have run it at for years. I really hope this gets undone soon as I love the usefulness of the app but am having a hard time placing it I a visible spot due to lack of horizontal real estate.
Show more

Great product, with an awesome app

Open source app that works great with Shelly products

iOS 15?

iOS 15? That was the current version of IOS IN 2022, when it was superseded by IOS 16. IOS 26 is the latest version. I think what you are trying to say is that users need a minimum of IOS 15

Slower than web interface and randomly crashes

Typical of the pathetic, half finished, badly designed, poorly thought out mess that Frenks Fan Club produces.
STILL no security or decent multi user capability.
The entire home assistant system can only be described as the best of a (very) bad lot.
Every update just brings a different set of bugs, usually without fixing anything meaningful.
Show more

Muito bom!

Parabéns.

The best home automation system on planet earth

Home Assistant is amazing! Yes, it may currently be more suitable to tinkered and those that want to customize everything, rather than having a slick boilerplate GUI—but, you can do so much more with HA than with anything else out there. And almost universally compatible. You can get away without the app, but it adds a couple of nice features.
Show more

Shortcuts are broken

Latest update broke all my shortcuts and the replacement actions they want me to use just open the app and don’t do the thing they’re supposed to do. I updated everything and it’s still broken. It’s hard to rely on home assistant when they keep breaking things.

No longer works properly!

They seem to have messed up this App with recent updates. No longer connects to my Home Assistant Server . Every time I want to use the App, I now have to delete the server configuration and reinstall it.

No support

Has a bug that broke my companion app sensors which broke my automations. Only way to submit bug report is GitHub and I submitted one a month ago. Other people responded to the report saying they had the same issue but the developer has not commented on it at all.

Before this everything worked flawlessly and the app was amazing.
Show more

Невозможно нормально зайти в приложение

Невозможно нормально зайти в приложение

Response from developer

Thanks for reporting the issue, in here I cannot help you, but if you reach out to our official support channels like discord or github I can help you out.