They said they are fixing the iOS bug
I’ve had this thermostat for four years. stopped working on iPhone with the new iOS in December when connected thru Wi-Fi. The company did get back to me and it works right now if you turn off Wi-Fi on your iPhone and they said they are software developers are working with Apple on a fix.
Does not work on iPhone
I have had this app for 5 years. It was clunky and unintuitive, but it worked. In December 2025 the app quit working on my iPhone. I have been unable to access my account both through the app and on the company website (building36.com).
Great app
This app does everything I need and more.
No longer working
Stopped working on iPhone either with recent app update or iOS update. Company has not responded to contact attempts for tech support.
App Will No Longer Open
We loved the app up until a week or two ago. All of a sudden, we can’t open the app on our phones (both my phone and my husband’s). The alarm.com app will no longer open either. I can’t even use this in the App Store to contact support. It just won’t open. Infuriating.









