Cancel
Unable to cancel this subscription to this app it is very difficult to find how to cancel and no one will help
Money
“We want to help you get into shape and help you build muscle” give us money
Why am I not surprised
Why am I not surprised
J’aime
J’ai perdu 35 lbs avec cette application ces juste plate que pour refaire son compte quand tu a certains problèmes de santé t’arrive peu pas mettre à jours
STEALING
I cancelled my subscription months ago & am still getting charged. Have rescheduled out for support & have heard nothing back. STEALING
CHEATERS
CHEATERS. FitCoach does not let you cancel the auto payment. You need to appeal to PayPal for it. They robbed me of 2 years ($200), only returning 1 year. DONT BUY.
Have to pay
Do not use this app unless you intend to pay it only lets you access the app if you pay
Not user friendly, can’t actually look at what it does without buying it
I can’t modify or change the workout. It’s not what I was looking for, but I couldn’t even see the capabilities it had without me making a profile and paying for it and I can’t even find anywhere to call or talk to anyone about it. Or how to get a refund
Useless
Never got it to work correctly. Will not allow me access on the app to manage my subscription so you cannot cancel. I have just been charged a yearly fee without consultation at $99 us.
This is a huge scam!!!!!!!!!!
Do Not Use this app
This is a huge scam!!!!!!!!!!
Do Not Use this app
they steal your $
i cancelled this subscription two years ago and they are quietly still taking my money. they don’t return emails either because they know they can get away with it
Confused
When I used this app in the past it use to come with meal plans for morning, day, and night! As well as, the different workouts. Now, I no longer see the meal plans as an option and I’m unable to fully customize my workouts !
‘The Best’ Fitness App Available
First of all as a user for possibly 3 years now, I cannot understand the issues some people have reported - although certainly not saying they are not ‘genuine’. Customer service has always been totally on point via email when I have made enquiries. I don’t have any problem whatsoever paying the yearly one off payment of £58.99 every year for a brilliant App. What‼️… this is nothing compared to going to the gym. At something like 1.3 pence (UK) per day…
Why state brilliant?! Because I can tailor almost anything to my needs - from (as I only just discovered) the equipment I can use for strength training, to a daily but ordered mix of fitness activities. It sorts them out automatically and it is extremely varied. Truth be told I have not been active for months over the winter but trying now to develop a habit every week.
Well done FitCoach Team and for responding to - as I can see - most if not all concerns in the reviews. Keep it up.
Btw.. before anyone says this is a fake review (ding dong) it isn’t. I simply have an eloquent way of stating my personal experience.
Why state brilliant?! Because I can tailor almost anything to my needs - from (as I only just discovered) the equipment I can use for strength training, to a daily but ordered mix of fitness activities. It sorts them out automatically and it is extremely varied. Truth be told I have not been active for months over the winter but trying now to develop a habit every week.
Well done FitCoach Team and for responding to - as I can see - most if not all concerns in the reviews. Keep it up.
Btw.. before anyone says this is a fake review (ding dong) it isn’t. I simply have an eloquent way of stating my personal experience.
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I can't do my exercise
Hi it's my first time doing exercise but I can't i don't know why
Complete scam
Useless app, complete scam. Will not cancel the Subscription. Pursuing legal action
Cannot get off this app shut down
I have contacted them and my credit card and know one knows how to cancel it. I cannot log in to cancel it says I do not have an account, however it keeps billing me. Be very careful. I am being billed $38.99 and can’t stop it.
Terrible
Using the Apple Watch, sometimes the exercise starts, and other times it doesn’t. There are many instances where the app crashes on the Apple Watch for no reason. Several times, I completed a workout, only to find it recorded as a 0-minute session in Apple Health. The app lacks a history feature and fails more often than it syncs properly.
Terrible experience—I don’t understand how Apple allows this kind of app. #WhereIsSteveJobs
Terrible experience—I don’t understand how Apple allows this kind of app. #WhereIsSteveJobs
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Response from developer
Hi there! Thank you for sharing your feedback. We're genuinely sorry to hear about the issues you're facing with the app on your Apple Watch, especially the syncing and recording problems. Your experience is important to us, and we appreciate your insights. Please reach out to our support team, so we can investigate this. – FitCoach Team
Muito cuidado ao assinar
O app é apenas pago. E ele faz a renovação automática sem aparecer nas opções de assinatura nem do iOS nem do Google pay. Eles te mandam um email avisar que renovou e só pode cancelar DENTRO DO PRÓPRIO APP. PEGADINHA TOTAL!!!!
Response from developer
Hello, I regret the confusion surrounding your plan’s auto-renewal and payment. I completely understand how this could be frustrating for you. Subscriptions are automatically renewed to simplify things for our users, but we understand this wasn’t clear in your situation. To resolve this promptly, please reach out to us at eva.support@fit-coach.io. We’ll review your details and address the issue as quickly as we can. Thank you for bringing this to our attention. – FitCoach Team
STOP! Do not download
This company bills monthly even if you do not approve a subscription * They make it impossible to stop the monthly fraudulent billing *
Every day
I use tis every day, often Pilates but also cardio. Great variety
Renovou por 499 dólares
Não usei o ano todo e quando renovou não me avisaram. Debitaram do meu cartão mais de 518,96 reais e não consigo cancelar.
Response from developer
Hi there, We're really sorry to hear you've had some problems with unexpected charges – we understand this is far from ideal. We're commited to resolving the issue for you. Please drop us an email at eva.support@fit-coach.io, so we can investigate things further. Thanks for your understanding and patience. – FitCoach Team
Broke what used to be a great app
When I first started using this app, I was able to customize my workouts by choosing exactly which days for each type of workout (I.e. cardio, strength, stretching), how many times a week and add or remove extra workouts. Now I am limited to only twice a week for each exercise, including low intensity like yoga and stretching. AND I can no longer choose which days I get to do them. WHY would you break a great app for no apparent reason?! It no longer meets my needs at this point and I have cancelled the subscription.
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