Won’t Sync To iPhone
App synced to my iPhone 8 running OS 16.7.8 initially upon install and transferred the first blood pressure reading from the monitor to the phone successfully. However it was a one-off and every subsequent attempt to connect and sync fails with an error message reporting the app can’t find/detect the bp monitor.
I opted to manually enter a reading and encountered a horrible UI design that makes it impossible to scroll down to the “Save” button to finalize the data entry. This proved to be a non-viable option.
The monitoring wrist cuff device works well but this companion app is worthless and non-functional. It seems like an after thought that was not considered to be an integral part of the entire user experience as it delivers frustration, not usefulness.
I opted to manually enter a reading and encountered a horrible UI design that makes it impossible to scroll down to the “Save” button to finalize the data entry. This proved to be a non-viable option.
The monitoring wrist cuff device works well but this companion app is worthless and non-functional. It seems like an after thought that was not considered to be an integral part of the entire user experience as it delivers frustration, not usefulness.
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Cannot leave a comment on a reading
When I click on a reading it gives me the option to leave a comment, but when I click in the box and my keyboard appears I cannot access the ‘Submit’ button to actually save my comment.
Worst medical recording.
Totally inconsistent with keeping records. Entire weeks suddenly disappear.
Monitor works well, but app is horrible. Undependable.
Should sync with Apple- I’m unable to get to transfer.
Won’t bother sending information to my Dr.
Monitor works well, but app is horrible. Undependable.
Should sync with Apple- I’m unable to get to transfer.
Won’t bother sending information to my Dr.
The App just won’t work
I’ve been trying to get this app to sync with Bluetooth for 2 weeks now and just no luck. Seems like it can’t find the phone, maybe once in a while it will attempt to sync but fails and takes me to the troubleshooting page which does nothing but advise to be sure your device is turned on and in range. Really, I should be sure Bluetooth is turned on? Wow, never occurred to me!
Trying to input a manual setting is also difficult as I can never get the app to accept the confirmed date and time of the reading, always having to set the time 1 minute ahead of actual time to get accepted. The app is a joke
Trying to input a manual setting is also difficult as I can never get the app to accept the confirmed date and time of the reading, always having to set the time 1 minute ahead of actual time to get accepted. The app is a joke
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Flawless!🤓
Great, have been using for more years than I can remember.
Don’t waste your time
Monitor works ok, app is poorly written, not updated regularly, connectivity issues galore. Best answer from their customer service line is keep your auto updates on and it’ll get fixed. They blame it on iOS updates, which is an excuse. Do better research on a device and app that actually work together seamlessly.
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Won’t Sync After Latest IPhone Security Update
I have used the BPA-960BT model for about a year with a few hiccups here and there. However, after an IPhone security update last week, the monitor will no longer sync with my phone. I tried everything, including removing and reinstalling the app - no luck. In addition, there seems to be no way to communicate this issue back to Homedicts. So, I’m stuck having to manually enter readings or writing them down which defeats the purpose of this purchase. I will have to switch to a different brand if no fix or update is provided by Homedics.
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Good tool
Seems to work as expected.
No longer syncing due to IOS UPDATE.
No longer syncing due to IOS UPDATE. iPhone will no longer sync with Bluetooth device after iOS update - March 29, 2023
After this IOS update, iPhone will no longer sync with HoMedics Bluetooth device
After this IOS update, iPhone will no longer sync with HoMedics Bluetooth device
Response from developer
Thanks for taking the time to leave a review! We're sorry to hear you experienced issues with the app syncing after the iOS update. You may want to try restarting your devices, and double checking your Bluetooth permissions are all enabled for the Homedics Health app. We hear your feedback and are working to track defects and release updates.
Easy to use but occasional error forced wrong data import
App is simple and easy to use. However the device occasional strange errors of readings and also dates of measurement to the future date are forced to imported automatically to this app and then they cannot get deleted due to FDA regulations or whatever according to app FAQ. It does have a step to select whether to import the reading or not but at the time of errors those manual steps do not appear and the app freezes and then the wrong readings are imported then deletion becomes impossible.
In any case this is terrible and hope the app and device can have a normal behavior constantly. Omron app is much reliable and consistent so far and this app is problematic.
In any case this is terrible and hope the app and device can have a normal behavior constantly. Omron app is much reliable and consistent so far and this app is problematic.
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Response from developer
Thanks for taking the time to share your experience! We're sorry to hear you are having issues with the data import. We hear your feedback and are working to track defects and release updates. After making sure you're iOS firmware is update and Bluetooth permissions our enabled, you might have some luck deleting the app and reinstalling it to see if that resolves your issue with the readings import.
User friendly
Easy to operate and very useful
Response from developer
Thanks for leaving a review, and glad you're happy with our blood pressure app!
Don’t work with my blood pressure monitor anymore.
Monitor would sync with old version of homedics. But when it upgraded automatically I lost all my data and would not sync. Model: wgnbpa-755bt not listed.
Scant graphics
I have used the app for a short week now. In general it seems to work after some BT connection issues. But why, oh why, are there only 8 data points displayed in the graph? Why is there not a way to view a week’s worth of data, or a month’s? No option to export graphics either. The data is all there-so why can’t HoMedics provide better graphic mapping of the data? It is bare bones functional.
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Very satisfied
Very satisfied with our choice. The product works better than expected
Older model
I have an older model machine that used to work with this app and no longer does. I should not have to buy a new machine to use an app.
Can’t pair BPW370-BT unit
Why only 4 unit options? Why aren’t older units supported? No options for older apps. My newly opened product is now useless with Bluetooth.
What happened to my data!
Just like other users with this latest update my model BPA-755BT monitor data has all been lost and will not connect to the app any longer. What the heck
Dows bot work with my BP reader anymore!
So you upgrade the app to work with the new BP models and the rest of us with older models are screwed? Way to value your customers! I'll have to buy a new one, but it won't be your brand!
I can no longer use the app👎🏽
Prior to this new update I was able to sync my HoMedics BPW-360BT to the app. The app now only has two options to choose from. Please correct this because I shouldn’t have to replace my device to continue using this app. Thank you!
Update made it incompatible.
I have an older BP monitor that worked great with this app. Then the update intentionally made it incompatible. I guess to force me to buy a new BP monitor. Ain’t gonna do it…jerks.
