Camera
Does not get the id inaccurate, dont get notified until after the fact, calling cats dogs , and just plain going off saying nothing has changed
Jjamesp62
Latest update only made things worse
The only reason I pay for a subscription is to avoid the badgering to sign up for one. The AI descriptions aren’t very accurate. Motion detection needs work. About half of the activity isn’t even picked up. When it is, the live feed takes too long to connect. By the time I finally get the live feed, whatever has caused the notification is gone already. Prior to the latest app update, I would open the app and both of my cameras would automatically go live. Now they are just still pictures. I need to tap on whichever camera I want to see to get just the one camera to go live. My cameras cover the front of the house and the driveway side of the house, so they overlap each other. Now I can’t see both cameras live unless I tap yet again on another button, but that will only put the two cameras into landscape view on my phone making the two tiny little thumbnails that my old eyes strain to see. There is no longer a way to have both cameras go live in a larger view where I can watch the action happening. With the delay connecting, I spend more time clicking each separate camera and waiting for each to connect which means that I miss most of whatever is happening anyway. I had my dissatisfaction with the slow connection, motion detection and playback. But, the latest update is what prompted me to write a review to express my disappointment.
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HHuisdis
No grava
Ya le compete targeta de memoria y no quiere gravar, no se si yo ise algo mal o q paso pero no grava, me pide q pague subscription en line y no tengo para eso, no funciona bien
22711iris
Total Scam!!
I was initially offered a trial for premium features tied to a yearly subscription. However, after the trial period, I was effectively locked into maintaining the premium plan, as the platform does not allow users to downgrade to a cheaper option. As a result, I was charged $149 for the year without a clear or accessible path to select a more suitable plan.
I missed the charge on my card, and none HomiQ, because I was away on vacation; which is why I bought a camera for my aquarium. When I contacted customer support, I was informed that any change to a lower-cost or monthly subscription would require escalation to their engineering team. Unfortunately, no immediate resolution was provided, and my request for a refund was denied on the basis that the charge exceeded their two-day refund window.
Overall, the experience felt restrictive and lacked transparency regarding subscription flexibility and customer support resolution.
I missed the charge on my card, and none HomiQ, because I was away on vacation; which is why I bought a camera for my aquarium. When I contacted customer support, I was informed that any change to a lower-cost or monthly subscription would require escalation to their engineering team. Unfortunately, no immediate resolution was provided, and my request for a refund was denied on the basis that the charge exceeded their two-day refund window.
Overall, the experience felt restrictive and lacked transparency regarding subscription flexibility and customer support resolution.
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EEricBrad789
I’d give a 5 but…
I’d give a 5 but the only annoying thing I don’t like is when you try to go to live feed, it takes FOREVER on the “loading” screen before seeing what’s happening. And by the time it finally loads to live feed, it’s as if nothing was ever there.
QQueenColley
