Honor CU Mobile Reviews: Is It Legit?

Honor CU Mobile
Honor CU Mobile
Honor Credit Union

Customer Experience

Positive experience10.8% of reviews
Neutral6.8% of reviews
Negative experience82.4% of reviews

~ Based on 74 written reviews from the US App Store.

Is Honor CU Mobile Safe?

Honor CU Mobile does not appear safe based on available data. AppsHunter Safety Score for Honor CU Mobile is 42/100.

This assessment is based on 89 user ratings, with an App Store average of 1.8/5.

Safety Analysis

16.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
79.8% of ratings point to a risky experience

~ Based on 89 App Store ratings for Honor CU Mobile.

Is Honor CU Mobile Legit?

Honor CU Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Honor CU Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible App

Buggy, works half of the time. Makes me want to leave Honor Credit Union.

Used to be great-now it's horrible

This app used to be AMAZING! I could do everything I needed on here! Now I cannot even get it to load. So much for convenience!

It’s doesn’t work

Was this made by stinky India people because this banking app works like it was made in a 3rd world country. It’s 2026 not 1998 USA failed again

New update

This new update sucks. What once was easy to navigate is now a maze. Everything use to be clearly labeled, it was easier to find the things you need. It makes no sense why they changed the entire format

Crashing

Wish the app would stop just crashing as I can’t see my stuff at the moment

Love the updates!

The recent updates to the app are great, I love seeing all of my accounts in one area instead of having multiple logins for multiple accounts. The snapshot feature is really cool as well without having to fully login to see my account balances.

Bad app and could even switch banks

Been able to use it fine for months now all of a sudden information is gone. Just was on it yesterday and now signed out and of course when I needed to actually access it.

App change

Who in there right mind designed this app, half the functions don’t work etc etc. the old app worked just fine…

Old App Was Better

This new version is absolutely awful! The old one was much more user friendly and easy to follow. This new app looks and feels like a fifth grader developed it. Please do something!

Update broke transfers

Update broke being able to transfer between accounts. App just has spinning wheel.

Quality has gone down over the last few years

The honor app has gotten harder to use over the last few years. The switcher between accounts doesn’t work I’ve had several calls with honor support, trying to switch between profiles

Recent Update is a massive step backward

I’m starting to worry about Honor… whatever vendor built the new online banking platform needs a serious lesson in UI & UX.

What went wrong?

Can not pay all my bill pay account They worked after I had to reset up 3 different accounts but can’t find any of the business to pay in December??

The updated app is awful now.

Don’t even want to elaborate. So many issues with the new app. I still track all my transactions manually in every dollar because honor stopped allowing us to auto import them about a year ago when they rolled out their new login feature last time they majorly updated the app. So the fact that the auto round up savings now posts after every single transaction instead of once a day is a nightmare to view on the daily system. I’m about to turn it off. That wouldn’t even be so bad if viewing the transactions weren’t so frustrating because they all have so much text and so many numbers on each line item. The text is also so huge, I have to scroll so much just to enter in one day of transactions because only six transactions fit on the screen at one time on an iPhone pro max (3, if you’ve got the autosave on). Lost the ability to post deposits early. Started getting double notifications for all of our pending charges so it looked like we were being double charged at first. Randomly disconnected all of my cards that were connected to my husband’s login- we’ve always just used his login so I can easily manage the budget since we’re both listed as owners on all of our accounts, but he’s the primary. Keeps denying legitimate charges I’m trying to make, I get the pop up notification, but it won’t take me to the screen to approve the purchase anymore and won’t let me manage my card. Also not getting the text message alerts anymore when that happens to respond with a yes or no, and if I do happen to get one, it’s like an hour later when I’ve already had to figure out a different payment method. We were already iffy on whether we wanted to stay with them or not after some of the other issues, but after how long the app/customer service line was shut down and unavailable OVER A WEEKEND AND A FEDERAL HOLIDAY when their branches were all closed for THREE days was ridiculous- god forbid anyone need to have access to their account right away in this day and age when no one carries cash anymore, they should have done the app development on a M-F when someone could have gone INTO a branch to fix an issue with their card/account since the entire world doesn’t stop turning for you to make your business updates- but now banking online is such an awful experience. I just wish we hadn’t gotten a car loan with them a year ago. 😒
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Terrible

This app is terrible. I used to be able to do an early deposit and now don’t have the option. Very inconvenient

App Malfunction

Since 11/20/25, when you click on the app, you can see the snapshots of your accounts, but when you click on the accounts, the app forces you out and asks for login. When you try to log in, it claims the password is wrong, but it is not. I checked on the website, and that works; the password checks out. Please get this fixed. Thanks.
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Why fix what isn’t broken?

I’m disappointed they got rid of their early deposit feature. That was the best part of the app and now it’s gone since they updated. Not to mention they’re very inconsistent with their direct deposit dates. Overall, the app now just feels empty with a lot of white space and their best feature gone. The credit score check is good though.
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Used to be ok

It used to work ok, but after the late 2025 update it is complete garbage. Clunking and confusing. Missing info so you better have all of your accounts and kids account numbers memorized. Whoever was tasked with the update has no business in app development.

New App is horrible

I do not like the new updates to banking app. You can’t see pending deposits nor can you access them if needed. Lots of features from old app were better.

Can’t even log in to the app

I keep getting an error message every time I try to log in. I have tried uninstalling the app several times and I still can’t get in. I can only get into my account on my computer. I shouldn’t have to do that. Absolutely ridiculous.