Honor CU Mobile User Reviews

Name: Honor CU Mobile
Rating: 1.7 (86 reviews)

Honor CU Mobile

Honor Credit Union

💰 Finance

Customer Experience

Positive experience11.1% of reviews

Neutral6.9% of reviews

Negative experience81.9% of reviews

~ Based on 72 written reviews from the US App Store.

Is Honor CU Mobile Safe?

Honor CU Mobile does not appear safe based on available data. AppsHunter Safety Score for Honor CU Mobile is 41/100.

This assessment is based on 86 user ratings, with an App Store average of 1.7/5.

Safety Analysis

15.1% of ratings point to a safe experience

3.5% of ratings suggest some concerns

81.4% of ratings point to a risky experience

~ Based on 86 App Store ratings for Honor CU Mobile.

Is Honor CU Mobile Legit?

Honor CU Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Honor CU Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

It’s doesn’t work

Was this made by stinky India people because this banking app works like it was made in a 3rd world country. It’s 2026 not 1998 USA failed again

JayR5555

3 months ago

New update

This new update sucks. What once was easy to navigate is now a maze. Everything use to be clearly labeled, it was easier to find the things you need. It makes no sense why they changed the entire format

Tattoo1070

3 months ago

Crashing

Wish the app would stop just crashing as I can’t see my stuff at the moment

Brayzen2

4 months ago

Response from developer

Thank you for your feedback. We are really sorry to hear that the app is crashing and that you are unable to see your information when you need it. We understand how frustrating that can be. We would like to help get this resolved, so please give us a call or send us a text and our team will be happy to assist you. Your access and experience are important to us.

Love the updates!

The recent updates to the app are great, I love seeing all of my accounts in one area instead of having multiple logins for multiple accounts. The snapshot feature is really cool as well without having to fully login to see my account balances.

Hhorst12

4 months ago

Response from developer

Thank you for sharing this feedback. We are so glad to hear you are enjoying the recent updates to the app. It is great to know that having all of your accounts in one place and using the snapshot feature has made things more convenient for you. We appreciate you taking the time to let us know what is working well.

Bad app and could even switch banks

Been able to use it fine for months now all of a sudden information is gone. Just was on it yesterday and now signed out and of course when I needed to actually access it.

Hebrewu

4 months ago

Response from developer

Thank you for letting us know. We are very sorry for the frustration, especially when you needed access right away. Being signed out unexpectedly or seeing information appear missing is definitely stressful. Please give us a call or send us a text so we can help you get back in and make sure everything is working properly. We are here to help.

App change

Who in there right mind designed this app, half the functions don’t work etc etc. the old app worked just fine…

Gant04

5 months ago

Old App Was Better

This new version is absolutely awful! The old one was much more user friendly and easy to follow. This new app looks and feels like a fifth grader developed it. Please do something!

srk7071

6 months ago

Update broke transfers

Update broke being able to transfer between accounts. App just has spinning wheel.

foxfyrez

7 months ago

Quality has gone down over the last few years

The honor app has gotten harder to use over the last few years. The switcher between accounts doesn’t work I’ve had several calls with honor support, trying to switch between profiles

jbtechead

7 months ago

Response from developer

Thank you for taking the time to share this feedback. We’re really sorry to hear about the frustration you’ve had with the Honor app and the difficulty switching between accounts. That’s certainly not the experience we want for you. We’d love another chance to help. Please feel free to call or text us, or check out our YouTube how‑to videos for step‑by‑step guidance: https://youtu.be/KmuqLYLLl9Q?si=qh1Wm731P4wvTgyU. Your feedback is important to us, and we’re here to help make things easier.

Recent Update is a massive step backward

I’m starting to worry about Honor… whatever vendor built the new online banking platform needs a serious lesson in UI & UX.

EZdoesitagain

7 months ago

What went wrong?

Can not pay all my bill pay account They worked after I had to reset up 3 different accounts but can’t find any of the business to pay in December??

Aggie's Mom

7 months ago

Response from developer

We’re sorry you’re having trouble with Bill Pay — that sounds really frustrating. Please give us a call so we can help get your accounts and payments sorted out as quickly as possible. You can reach us at https://www.honorcu.com/contact-us/

The updated app is awful now.

Don’t even want to elaborate. So many issues with the new app. I still track all my transactions manually in every dollar because honor stopped allowing us to auto import them about a year ago when they rolled out their new login feature last time they majorly updated the app. So the fact that the auto round up savings now posts after every single transaction instead of once a day is a nightmare to view on the daily system. I’m about to turn it off. That wouldn’t even be so bad if viewing the transactions weren’t so frustrating because they all have so much text and so many numbers on each line item. The text is also so huge, I have to scroll so much just to enter in one day of transactions because only six transactions fit on the screen at one time on an iPhone pro max (3, if you’ve got the autosave on). Lost the ability to post deposits early. Started getting double notifications for all of our pending charges so it looked like we were being double charged at first. Randomly disconnected all of my cards that were connected to my husband’s login- we’ve always just used his login so I can easily manage the budget since we’re both listed as owners on all of our accounts, but he’s the primary. Keeps denying legitimate charges I’m trying to make, I get the pop up notification, but it won’t take me to the screen to approve the purchase anymore and won’t let me manage my card. Also not getting the text message alerts anymore when that happens to respond with a yes or no, and if I do happen to get one, it’s like an hour later when I’ve already had to figure out a different payment method. We were already iffy on whether we wanted to stay with them or not after some of the other issues, but after how long the app/customer service line was shut down and unavailable OVER A WEEKEND AND A FEDERAL HOLIDAY when their branches were all closed for THREE days was ridiculous- god forbid anyone need to have access to their account right away in this day and age when no one carries cash anymore, they should have done the app development on a M-F when someone could have gone INTO a branch to fix an issue with their card/account since the entire world doesn’t stop turning for you to make your business updates- but now banking online is such an awful experience. I just wish we hadn’t gotten a car loan with them a year ago. 😒

Bsnook92

8 months ago

Response from developer

We’re really sorry to hear about your experience and understand how frustrating this has been. We appreciate all the details you provided, as it helps us improve both the app and our services. Our team would like to help troubleshoot and address these issues with you directly. Please give us a call, text, or email so we can work through these concerns together: https://www.honorcu.com/contact-us/ Thank you for sharing your feedback — we’re committed to making your banking experience better.

Terrible

This app is terrible. I used to be able to do an early deposit and now don’t have the option. Very inconvenient

Jmak77

8 months ago

App Malfunction

Since 11/20/25, when you click on the app, you can see the snapshots of your accounts, but when you click on the accounts, the app forces you out and asks for login. When you try to log in, it claims the password is wrong, but it is not. I checked on the website, and that works; the password checks out. Please get this fixed. Thanks.

Struggle with HCU app

8 months ago

Why fix what isn’t broken?

I’m disappointed they got rid of their early deposit feature. That was the best part of the app and now it’s gone since they updated. Not to mention they’re very inconsistent with their direct deposit dates. Overall, the app now just feels empty with a lot of white space and their best feature gone. The credit score check is good though.

Girlygamer429

8 months ago

Response from developer

Hi there, we’re sorry to hear about the frustration with the app update. Early Deposit should still be available, and we want to make sure it’s working correctly for you. Please contact us by phone, text, or email so our team can assist you directly and help get this resolved: https://www.honorcu.com/contact-us/ We appreciate your patience as we work to improve the app experience.

Used to be ok

It used to work ok, but after the late 2025 update it is complete garbage. Clunking and confusing. Missing info so you better have all of your accounts and kids account numbers memorized. Whoever was tasked with the update has no business in app development.

bassgoat

9 months ago

Response from developer

Hi there, we’re really sorry to hear about the frustration the recent app update has caused. We understand how important it is for the app to be clear, reliable, and easy to use, especially when managing multiple accounts. Please contact us by phone, text, or email so our team can assist you directly and help ensure everything is working properly: https://www.honorcu.com/contact-us/ We appreciate your patience as we continue to improve the app experience.

New App is horrible

I do not like the new updates to banking app. You can’t see pending deposits nor can you access them if needed. Lots of features from old app were better.

1stTimer23

9 months ago

Response from developer

Hi there, we’re sorry to hear about your frustration with the new app. You should be able to see pending deposits in your specific account, and we want to make sure this is working correctly for you. Please contact us by phone, text, or email so our team can assist you directly: https://www.honorcu.com/contact-us/ We appreciate your patience as we work to improve the app experience.

Can’t even log in to the app

I keep getting an error message every time I try to log in. I have tried uninstalling the app several times and I still can’t get in. I can only get into my account on my computer. I shouldn’t have to do that. Absolutely ridiculous.

GreenArrow68

9 months ago

I HATE HONOR

You changed the way the app looks and works and you have created obstacles for me that make it harder for me to pay my bills and manager my money. I hate you. I will be moving my mortgage, auto, savings and checkings elsewhere. I hate this arbitrary decision to change the app. I hate it

Ronemcg123

9 months ago

Response from developer

We’re sorry to hear how frustrated you feel with the new app. The update was made to improve security and allow us to bring more features and convenience in the future, but we understand that changes like this can be difficult. Our team would be happy to walk you through the new layout or help make things easier for you — please reach out at honorcu.com/contact-us