Return this item to place of purchase
I spent hours tearing my hair out, trying to make this app and device work without any success. Files to connect to Wi-Fi. Fails to connect to the machine. Device is constantly off-line. Not worth a headache. Buying a broom instead.
Always unlearns my zones
the app is easy to use and works great when it works but it always gets rid of my set zones on the map. it’s very annoying as i go to make the vacuum clean a certain area and i can’t. please fix.
Works great… until it doesn’t
The interface is nice, it’s easy to use and to learn. HOWEVER it stops recognising my vacuum every couple of weeks. I need to manually add it again which often takes 10-20 minutes and involves disconnecting and reconnecting to wifi, manually entering(!) the wifi name and password, turning the vacuum off and on again, and sometimes even deleting and reinstalling the app. It’s a real pain and immensely frustrating. If the app would just remember my vacuum, it would be great.
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Wifi connection issues
Hoover Ranger will not reset after outage - have the latest App but no problem solving help - hours spent trying to do a wifi reconnect but no luck - $500 of junk if it cannot work
Unreliable
Have had the app going on a couple of years and on multiple occasions it resets the map and the vacuum has to remap the entire house. Or it will be offline for some reason and not work at all, meant to be convenient but has taken up so much of my time trying to fix issues.
Maybe we need an update for the app considering the last update was 1 year ago 🙄
Love Hoover, the products are great but this app doesn’t match the Hoover quality. Very disappointing.
Maybe we need an update for the app considering the last update was 1 year ago 🙄
Love Hoover, the products are great but this app doesn’t match the Hoover quality. Very disappointing.
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