Scam in Canada
This app is a waste of time and money if you’re driving in Ontario Canada. They pay less than minimum wage for trips that you have to drive very long to pick up passengers for peanuts. Customer service does not exist and nothing but AI. What a horrible way to start a business here!
Blood sucker
Hopp sucking the blood of drivers who serving sincerely by giving very very low prices even less than 30 cents per km while gas is 1.81/km it must need to pay fair prices at least $1/km
Car play and Navigation
⭐⭐☆☆☆
I avoid using this platform because I don’t feel confident that it keeps drivers safe from potential issues with law enforcement.
There are also several usability problems that make driving more difficult:
* It relies on a third-party navigation app, which drains more phone battery.
* Every trip requires switching to the maps app and waiting for the destination to transfer, which is inconvenient.
* Customer support is very slow to respond, even in urgent situations.
* Drivers have no control over notification sounds while driving. New ride request alerts can be loud and disruptive, especially when passengers are trying to rest or nap.
I hope these issues are addressed in future updates because the platform has potential.
I avoid using this platform because I don’t feel confident that it keeps drivers safe from potential issues with law enforcement.
There are also several usability problems that make driving more difficult:
* It relies on a third-party navigation app, which drains more phone battery.
* Every trip requires switching to the maps app and waiting for the destination to transfer, which is inconvenient.
* Customer support is very slow to respond, even in urgent situations.
* Drivers have no control over notification sounds while driving. New ride request alerts can be loud and disruptive, especially when passengers are trying to rest or nap.
I hope these issues are addressed in future updates because the platform has potential.
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Don’t sign up waste of time
Don’t waste your time
Garbage app
No money even not good to pay for fuel never use this app uber eats is better than this app
Garbage service
Garbage service with garbage staff
Good
Thank you
Worst app for drivers
Customer support have no knowledge and only give copy paste answers without understanding the problem and low pay rides for drivers and alot of app problems including bonus offer bar never updated for me
scammers and uneducated support team
don't use the app avoid use uber
Fare amount
Too less amount of fares. Not worth to drive for Hopp
Driving navigation
I wish you would consider pricing and your navigation .Thank you
It’s a scam company
Don’t use this app, it’s the worst of all rideshare app
Scam
This apo is totally scam, very cheap fares, sometimes the refund the fare to riders without notice.
Navigation
Map navigation sucks
Bonus code Toronto
JONATHANA5991
Notifications require critical work
I’d like to share some detailed feedback regarding the notification system in the Hopp driver app, based on real-world usage while driving.
Right now, notifications for new ride requests are very easy to miss when the app is not in the foreground. If I’m using another app such as music, navigation, or anything else, the incoming ride alert does not consistently appear as a prominent on-screen notification. More importantly, it does not interrupt or lower the volume of currently playing audio, which makes it very difficult to notice in time.
In contrast, other driver apps such as Uber, Lyft, DoorDash, and SkipTheDishes handle this much more effectively. They trigger a high-priority notification that:
- Visibly pops up over other apps
- Plays a distinct and loud alert sound
- Temporarily lowers or interrupts music/audio playback
- Grabs immediate attention so the driver can respond quickly
With the current behavior in the Hopp app, I’ve already missed multiple ride opportunities simply because I wasn’t actively looking at the screen at that exact moment. As a driver, this directly impacts earnings and overall experience on the platform.
I understand that Apple CarPlay integration may not yet be available, which is completely reasonable for a newer app. However, even without CarPlay, the iPhone itself should be able to deliver strong, high-priority notifications. At a minimum, the app should:
- Use critical or time-sensitive notifications (where permitted)
- Trigger an audible alert that overrides or ducks background audio
- Display a full-screen or banner-style alert immediately
- Ensure reliability when running in the background
This is not just a convenience feature — it’s essential for driver usability and safety. Drivers should not have to constantly stare at their phones to avoid missing work. The app should actively and clearly notify them.
Improving this one area would significantly enhance the driver experience and make the platform much more competitive with established apps.
I hope this feedback helps, and I look forward to future updates that address this.
Right now, notifications for new ride requests are very easy to miss when the app is not in the foreground. If I’m using another app such as music, navigation, or anything else, the incoming ride alert does not consistently appear as a prominent on-screen notification. More importantly, it does not interrupt or lower the volume of currently playing audio, which makes it very difficult to notice in time.
In contrast, other driver apps such as Uber, Lyft, DoorDash, and SkipTheDishes handle this much more effectively. They trigger a high-priority notification that:
- Visibly pops up over other apps
- Plays a distinct and loud alert sound
- Temporarily lowers or interrupts music/audio playback
- Grabs immediate attention so the driver can respond quickly
With the current behavior in the Hopp app, I’ve already missed multiple ride opportunities simply because I wasn’t actively looking at the screen at that exact moment. As a driver, this directly impacts earnings and overall experience on the platform.
I understand that Apple CarPlay integration may not yet be available, which is completely reasonable for a newer app. However, even without CarPlay, the iPhone itself should be able to deliver strong, high-priority notifications. At a minimum, the app should:
- Use critical or time-sensitive notifications (where permitted)
- Trigger an audible alert that overrides or ducks background audio
- Display a full-screen or banner-style alert immediately
- Ensure reliability when running in the background
This is not just a convenience feature — it’s essential for driver usability and safety. Drivers should not have to constantly stare at their phones to avoid missing work. The app should actively and clearly notify them.
Improving this one area would significantly enhance the driver experience and make the platform much more competitive with established apps.
I hope this feedback helps, and I look forward to future updates that address this.
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HOPP DRIVER IS A SCAM
They deposited my earned money to any unknown account and now support team is bragging the chat by sending messages, nobody is taking responsibility. They do not want to compensate anything and not taking responsibility of anything. DO NOT USE THIS APP
Ripping drivers off and scamming them to complete long rides with fraction of the money.. UNWORTHY
They give you unrealistic ride offers. If any ride takes even 20+ minutes to complete than expected they don’t compensate for the time taken. That’s me saying from experience. And they don’t provide the govt. taxes rather they include that in your own earnings. Extremely inefficient and worst ever GPS system.
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Worst alternative to uber
Avoid it as much as you can
Response from developer
Hi Sukh, thanks for sharing your feedback. We’ve noted your concern about the toll fare and the support experience. Let’s get this fixed — please report the trip directly through the app under ☰ Menu > Support, so our team can review the case and assist further. Your report ensures the issue is properly tracked, and our team will follow up with updates. We’re always working on improvements, and feedback like yours helps us strengthen fairness and accountability in the service.
Hoppe Driver
I started transporting passengers with Hoppe today. These three trips have been a great experience for me. I think we'll be a fantastic team. Best Regards
