Hopper User Reviews

Customer Experience

Positive experience77.0% of reviews
Neutral2.6% of reviews
Negative experience20.4% of reviews

~ Based on 4,042 written reviews from the US App Store.

What users say

Is Hopper Safe?

Hopper: Flights, Hotels & Cars appears safe based on user ratings. AppsHunter Safety Score for Hopper is 96/100.

This assessment is based on 1,220,582 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.6% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 1,220,582 App Store ratings for Hopper.

Is Hopper Legit?

Hopper: Flights, Hotels & Cars appears to be a legitimate app. AppsHunter Legitimacy Score for Hopper is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great tracker

Such a great app. Set up your dates, etc and it does the work for you. Good comparison artifact too

Amazing

Hopper, is so easy to use! Great for any type of travel

Hopping on Hopper

This has overall been a great app for finding the best flights at the absolute best prices in the tristate area. I’ve tried several other apps and sites and I always come back to Hopper. Thanks you.

Travel

It got me a nice hotel to spend away vacation and chill

Easy to see best travel dates

Hopper is easy to use. It’s easy to get info about best prices for flights. I like the travel protection, too.

Super easy and reliable!

Love this App!

My go-to for flying home

I use Hopper to book all my flights home to see my family. The user experience is great, very pleasant design and easy to use. I’m also able to set alerts so it only lets me know when is the best time to buy.

Love this app

Love not having to enter exact dates

Amazing service

Great discounts and deals plus continued great service from staff!

T

Yt

Love it!!!

I always use hopper to book my flights! Gives me the cheapest option available

Hopper is excellent!

Great deals on flights!

If I could rank zero stars I would

I canceled a flight on July 3 and was supposed to receive a refund. Hopper attempted to send a refund to a card that is no longer active so the transaction was declined. I was told to wait 10 to 13 business days for the funds to be returned to Hopper, so they can resend the refund to my current card.

I waited. Nothing.

Since then, I have called at least six times over the past month every single conversation ends the same way.

“It’s still processing”
“We’re escalating it”
“Call your bank”

My bank has repeatedly confirmed that they have never received the refund. Meanwhile, Hopper cannot tell me where my money is, who is handling the issue or when the issue will actually be resolved. It has now been over a month. The flight has come and gone, and I still don’t have my refund.

The most frustrating part is the lack of ownership every represent me the same scripted response, but no one seems empowered to actually solve the problem. I asked one representative Hopper provides if they can’t solve issues like this, and even he could not give me a clear answer.

At this point, I’m left wondering if my only option is to pursue legal action simply to recover money, I should have been refunded weeks ago. They offered me a $20 voucher instead of my initial refund.

I will never use Hopper again and I strong caution, others before booking through them.
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👌🏼

Great app! good Job guys 👏🏼👌🏼

Costumer

Gray clean and awesome hotel

Love this app

Saved a ton and found the best stays

App

Great

Great app

Personal travel agent and the ai pro is worth it

Worse anniversary day ever

I sat here and paid for a premium room on hopper the transaction went through . But for some odd reason I had to verify something , I called hopper for them to tell me the room is fully booked and I’ll have to wait for my refund. Now I am stuck in New York thinking my room would be booked . To figure out my room was sold last minute????? Hopper is the worst app to ever book a hotel , rentals , nor even book trips !
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Travel Bunny 🐰

This app is easy to use with no hidden fees and their customer service is amazing 🥳 I love love love this app! I’ve saved so much by using their app and purchasing their in app insurances. I highly recommend! 😁