Always late now
App now marks back to back rides as late, even if its not your fault.
Used to be good
Long time good record and excellent service is nothing here! Customer service mostly are no experience and they don’t what they talking about. First two years was absolutely great but now they are getting worse.
Pay
I did almost 5 year student pick and drop but this company is like uber taking 60% and giving drivers 40%
Lack of Transparency and Poor Support
The app itself may function adequately, but the onboarding experience behind it was extremely frustrating.
I completed the required medical screening process through the company’s designated provider, but important information regarding possible out-of-pocket medical costs was not clearly disclosed upfront. I was redirected between multiple clinic locations due to scheduling and operational issues, and communication throughout the process was inconsistent.
When billing problems arose afterward, getting clear answers and support took far longer than expected.
Transparency and applicant support during onboarding seriously need improvement. Future applicants should be aware that unexpected expenses and communication issues may occur during the process.
I completed the required medical screening process through the company’s designated provider, but important information regarding possible out-of-pocket medical costs was not clearly disclosed upfront. I was redirected between multiple clinic locations due to scheduling and operational issues, and communication throughout the process was inconsistent.
When billing problems arose afterward, getting clear answers and support took far longer than expected.
Transparency and applicant support during onboarding seriously need improvement. Future applicants should be aware that unexpected expenses and communication issues may occur during the process.
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KN
The worst experience ever
