HOTWORX User Reviews

HOTWORX
HOTWORX
Planet Beach Franchising Corporation

Customer Experience

Positive experience8.1% of reviews
Neutral16.5% of reviews
Negative experience75.5% of reviews

~ Based on 273 written reviews from the US App Store.

What users say

Is HOTWORX Safe?

HOTWORX appears safe based on user ratings. AppsHunter Safety Score for HOTWORX is 95/100.

This assessment is based on 31,379 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 31,264 App Store ratings for HOTWORX.

Is HOTWORX Legit?

HOTWORX appears to be a legitimate app. AppsHunter Legitimacy Score for HOTWORX is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What could be better

Think the scheduling aspect of the app works phenomenally. However, when it comes to recording the workout it gets confusing. I believe that there should be an option to end workout early for those who start class late or started the workout later. Instead of canceling and it not counting at all. You may say why don’t you let it play out… that’s because I did a back to back class and wanted to start my new workout. That being said I like the app and would like to see another option for finishing the class.
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Constant bug issues

This is one of my least favorite apps but o have to use it for the workouts. It doesn’t work more than it does. Randomly logs out for no reason which erases an ongoing workout. Doesn’t record the same calories showing on my watch. All around a frustrating app and even with the multiple bug “fixes” something is always messing up. PLEASE FIX THE ONGOING GLITCHES.
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Awful app

The app does not sync well with the Apple Watch. Many of my workouts have not counted for the challenges because it will record on the watch and not on the app. It’s super glitchy. I hate that I cannot just use the Apple Watch to track my workout under its appropriate workout type and then transfer to the Hotworx app. Part of the appeal of Hotworx is the calorie counting and challenges.
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Buggy

Why are my one star reviews deleted, Apple?

Bad for business.

The app does not accept my picture no matter how many times I’ve tried. I adjusted the lighting. The picture is clear not blurry yet it says it’s blurry.

Horrible Connectivity

This app is horrible. It can never connect to my Apple Watch Hotworx app. Get there 20 minutes early so you can fight with this app to record your workout and then inevitably give up so you can actually get a workout.

Not a good app

No heart rate monitor, lots of lost workouts, wants me to renter my weight and details daily, glitches, bugs.

5/5

Loved this app it was the best!

FIX AUDIO ISSUES

I love my HOTWORX membership, but I'm getting frustrated with the app since I can never do HOTWORX on the go videos since they are all having no audio. Please get this fixed.

App improvements

The app is difficult, primarily because the font is teeny tiny! I’d also like to view several different sessions simultaneously, and the ability to click without an immediate confirmation requirement. This would ease scheduling back to back workouts in different sauna rooms. For example: if Hot Cycle is at 1:00 in #6 and Hot Stretch is at 1:30 in #3, I’d like to choose both slots and then confirm after all selections are completed, instead of constantly going back and forth to schedule and confirm individually. I hope that makes sense.
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Hot mess!

App continues to crash after the update. It’s always a long logout and reset process whenever there’s a major update. Very frustrating for longtime members just trying to book sessions and use the app normally.

Great when it works

The app was working fine, but when using TrainingTrax, if I need to cancel or change times/classes, the app does not update correctly. Instead, it adds extra sessions to that day rather than replacing the original one. Because of this, it now looks like I have not completed my session when I actually have. Please fix this issue.
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Needs improvement

Buggy, no heart rate monitor, workouts don’t start half the time. Also there’s no way this app is 4.8 stars legitimately. They’re buying fake reviews.

Cumbersome. You must usually open and do something mid workout about 10 times per Hotworx visit. No button options for watch. Must open phone to complete workout.

All of this has been this way for literally years so the people pushing this aren’t using it. Fortunately, corporations have co-opted reviews, too, because customers aren’t even due honestly anymore.
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Does not sync

The app itself is good. The only issue I have is that it does not sync with my Apple Watch. So I have to record workouts without a device.

Great when it works

The app was working fine but when using training trax it only lets me book the day of I’m not sure why when it never did that before

Schedule work out issue

I can not schedule a work out from the app. I have deleted the app and reinstalled. I have logged out and logged back in. I have turned my phone off and back on. I am having to go to the studio to schedule and it’s very inconvenient.

Hotworx

LOVE hotworx and everything about it. But the app constantly crashes or doesn’t load. Also, the Apple Watch feature is severely lacking, I don’t get to see my heart rate or have the workout tracked in my regular health app. Needs improvement I fear

App stopped working

DEV: Please check the recent updates. I am no longer able to use this app as it won’t load and gives an error. Tried to remove app and reinstall and still not working.

Love hotworx, the app SUX

The app is always glitching or not letting you sign in. Randomly shuts down or won’t show any info.

Lots of bugs

Lots of crashes and won’t capture workout stats