HSBC Australia User Reviews
Customer Experience
~ Based on 297 written reviews from the US App Store.
What users say
Summarized from real user reviews of HSBC Australia. Based on 780 reviews and a 4.8/5 average, it highlights the 6 positives and 7 negatives reviewers mention most about this Finance app.
Positive things
- 🚀Quick transfers
- 🔒Secure app
- 👍Easy to use
- 👍Intuitive interface
- 👍Convenient for traveling
- 👍Good value for money
Negative things
- 🐛Frequent login issues
- 🐛Unreliable live chat
- 🐛Buggy search function
- 🐛Inconsistent account updates
- 🐛Difficult to increase limits
- 🐛Lack of real-time notifications
- 🐛Mandatory facial recognition
Is HSBC Australia Safe?
HSBC Australia appears safe based on user ratings. AppsHunter Safety Score for HSBC Australia is 95/100.
This assessment is based on 780 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 780 App Store ratings for HSBC Australia.
Is HSBC Australia Legit?
HSBC Australia appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC Australia is 95/100.
Based on 95 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
The bank has been giving me disappointing services
We are very devastated to see you leave Australia, my husband is from the UK and has been with you for 52 years and we now have the difficult job of changing all our money payments and income over. Sad to see you go!
I’ve been with you for nearly 10 years and I have loved your security, your rewards, your credit card features and international banking - so disappointed you’re leaving; here’s hoping you’ll one day be back
Good bank for Daily Transactions
Still waiting my call back re failed schedule payment?
The best bank I have dealt with
Why are our accounts being closed? There are no alternative international banks in Australia. This is terrible
Let’s update the app when you’re bailing on us, why bother?
I love this bank and really enjoy the global transfer. So good
I’m very happy
Online app is very convenient , fast and user friendly.
Very user friendly and stable connection. Highly recommend
I hate to know you’re exiting Australia retail banking. 😔
Quick and easy to use the banking app very fast and efficient thank you
Such a shame HSBC are leaving Australia. Such a progressive bank.
ridiculous app updates. I just updated yesterday and today, it says out of date. I know IT in Australia is backwards in thinking, but it doesnt mean u should release updates faster than users can realise
Compared to other banks in Australia ! One of the best customer service and international banking
I love HSBC bank and using my HABC Smart Mobile App. Its simplistic and wonderful features are eye catching.
No explanation, no reflection of deductions been returned
Good
