Closing our accounts?
Why are our accounts being closed? There are no alternative international banks in Australia. This is terrible
So sad HSBC Australia is closing
I love this bank and really enjoy the global transfer. So good
Money transfer is so easy
Online app is very convenient , fast and user friendly.
Unauthorised Deductions on Account
No explanation, no reflection of deductions been returned
Good
Good
HSBC Premier Team
Excellent service from Kevin Zhao and James Huang at HSBC Premier team - I am very happy.
Statements
Unable to run a statement of transactions for a particular period ie year, on one account only
Clunky interface
Outdated interface - requires a lot of double clicking to transfer between accounts compared to sleek “Big4” banking apps. Annoying continuous prompts for a review.
Not very functional
This is one of the worst banking apps I’ve used. It’s so hard to search for transactions using the search functionality and doesn’t have any budget tracking abilities. We enjoy banking with HSBC but the app needs some additional basic features that most people would find helpful.
Simple to use
For day to day use this app has been very straightforward to use.
Updates suck
I SHOULD NOT HAVE TO UPDATR YOUR STUPID APP JUST TO CHECK MY BANK BALANCE.
Review
Can get quick balance on app home screen. So have to login to app to see how much money available. Can do on every other banking app I have. Bizarre. Its like HSBC still living in 1997!
User Interface
needs more features in the app
Balance
The app is missing running account balance in the account. Other than that all good.
Not the bank for Australians
Doesn’t have PayID, or allow multiple offset accounts without a terrible amount of trouble.
Reorder accounts
Functionality is incrementally and very slowly improving this terrible app but the inability to be able to reorder accounts is just lazy.
Awful
Slow payments. Bottom
of the pile App functionality. No interest rate pass on. Can’t stand you as a bank.
of the pile App functionality. No interest rate pass on. Can’t stand you as a bank.
App works but behind the competitors
The HSBC AU app works fine but fine is not cutting it these days. The app functionality is way behind the competitors or even the HSBC UK app. Clunky and requires an immediate update to stay relevant.
Mrs Flint
Efficient & user friendly way of banking. FaceID access provides a safer & confident way of processing transactions. Reliable & stable app.
Global account
Please add Indian rupee account in global account thank you
