HSBC Australia User Reviews

HSBC Australia
HSBC Australia
HSBC Global Services (UK) Limited

Customer Experience

Positive experience43.4% of reviews
Neutral10.4% of reviews
Negative experience46.1% of reviews

~ Based on 297 written reviews from the US App Store.

What users say

Is HSBC Australia Safe?

HSBC Australia appears safe based on user ratings. AppsHunter Safety Score for HSBC Australia is 95/100.

This assessment is based on 780 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.3% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 780 App Store ratings for HSBC Australia.

Is HSBC Australia Legit?

HSBC Australia appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC Australia is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not satisfied

The bank has been giving me disappointing services

Great Bank

We are very devastated to see you leave Australia, my husband is from the UK and has been with you for 52 years and we now have the difficult job of changing all our money payments and income over. Sad to see you go!

Can’t believe you’re leaving

I’ve been with you for nearly 10 years and I have loved your security, your rewards, your credit card features and international banking - so disappointed you’re leaving; here’s hoping you’ll one day be back

Good Bank

Good bank for Daily Transactions

Urgent follow-up

Still waiting my call back re failed schedule payment?

Love this bank

The best bank I have dealt with

Closing our accounts?

Why are our accounts being closed? There are no alternative international banks in Australia. This is terrible

Why??

Let’s update the app when you’re bailing on us, why bother?

So sad HSBC Australia is closing

I love this bank and really enjoy the global transfer. So good

Good

I’m very happy

Money transfer is so easy

Online app is very convenient , fast and user friendly.

Best app

Very user friendly and stable connection. Highly recommend

World’s Best International Bank!

I hate to know you’re exiting Australia retail banking. 😔

Quick and easy to use

Quick and easy to use the banking app very fast and efficient thank you

Bank closing

Such a shame HSBC are leaving Australia. Such a progressive bank.

constant update for degrade

ridiculous app updates. I just updated yesterday and today, it says out of date. I know IT in Australia is backwards in thinking, but it doesnt mean u should release updates faster than users can realise

Awesome

Compared to other banks in Australia ! One of the best customer service and international banking

Wonderful and Simplistic App

I love HSBC bank and using my HABC Smart Mobile App. Its simplistic and wonderful features are eye catching.

Unauthorised Deductions on Account

No explanation, no reflection of deductions been returned

Good

Good