HSBC Australia User Reviews

HSBC Australia
HSBC Australia
HSBC Global Services (UK) Limited

Customer Experience

Positive experience39.7% of reviews
Neutral11.6% of reviews
Negative experience48.7% of reviews

~ Based on 267 written reviews from the US App Store.

What users say

Is HSBC Australia Safe?

HSBC Australia appears safe based on user ratings. AppsHunter Safety Score for HSBC Australia is 94/100.

This assessment is based on 55,632 user ratings, with an App Store average of 4.7/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 700 App Store ratings for HSBC Australia.

Is HSBC Australia Legit?

HSBC Australia appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC Australia is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

HSBC Premier Team

Excellent service from Kevin Zhao and James Huang at HSBC Premier team - I am very happy.

Statements

Unable to run a statement of transactions for a particular period ie year, on one account only

Clunky interface

Outdated interface - requires a lot of double clicking to transfer between accounts compared to sleek “Big4” banking apps. Annoying continuous prompts for a review.

Not very functional

This is one of the worst banking apps I’ve used. It’s so hard to search for transactions using the search functionality and doesn’t have any budget tracking abilities. We enjoy banking with HSBC but the app needs some additional basic features that most people would find helpful.

Simple to use

For day to day use this app has been very straightforward to use.

Updates suck

I SHOULD NOT HAVE TO UPDATR YOUR STUPID APP JUST TO CHECK MY BANK BALANCE.

Review

Can get quick balance on app home screen. So have to login to app to see how much money available. Can do on every other banking app I have. Bizarre. Its like HSBC still living in 1997!

User Interface

needs more features in the app

Balance

The app is missing running account balance in the account. Other than that all good.

Not the bank for Australians

Doesn’t have PayID, or allow multiple offset accounts without a terrible amount of trouble.

Reorder accounts

Functionality is incrementally and very slowly improving this terrible app but the inability to be able to reorder accounts is just lazy.

Awful

Slow payments. Bottom
of the pile App functionality. No interest rate pass on. Can’t stand you as a bank.

App works but behind the competitors

The HSBC AU app works fine but fine is not cutting it these days. The app functionality is way behind the competitors or even the HSBC UK app. Clunky and requires an immediate update to stay relevant.

Mrs Flint

Efficient & user friendly way of banking. FaceID access provides a safer & confident way of processing transactions. Reliable & stable app.

Global account

Please add Indian rupee account in global account thank you

Best Bank

Very efficient bank so far.

Great Banking

Easy app and simple

Fantastic Service

HSBC is easy to use

On line Banking

App has been down for over 24 hours now !!!!

App size way too big

Force us to update to the latest app but the app gets bigger and bigger and the phone is running out of storage. What is the app doing for 500mb?