HSBC Premier Team
Excellent service from Kevin Zhao and James Huang at HSBC Premier team - I am very happy.
Statements
Unable to run a statement of transactions for a particular period ie year, on one account only
Clunky interface
Outdated interface - requires a lot of double clicking to transfer between accounts compared to sleek “Big4” banking apps. Annoying continuous prompts for a review.
Not very functional
This is one of the worst banking apps I’ve used. It’s so hard to search for transactions using the search functionality and doesn’t have any budget tracking abilities. We enjoy banking with HSBC but the app needs some additional basic features that most people would find helpful.
Simple to use
For day to day use this app has been very straightforward to use.






