HSBC Taiwan Reviews: Is It Legit?

Name: HSBC Taiwan
Rating: 4.76233 (791 reviews)

HSBC Taiwan

HSBC Global Services (UK) Limited

💼 Business

💰 Finance

Customer Experience

Positive experience43.2% of reviews

Neutral17.3% of reviews

Negative experience39.5% of reviews

~ Based on 81 written reviews from the US App Store.

What users say about HSBC Taiwan

Reviews of HSBC Taiwan are mostly negative: the Finance app is rated 4.8/5 from 791 App Store ratings. What users like most: seamless global integration across HSBC geographies, fast and modern app performance. Top complaints: frequent app crashes and freezes, very limited functionality and features. Summarized from real user reviews.

Positive things

🌍Seamless global integration across HSBC geographies
🚀Fast and modern app performance
🔒Secure banking from anywhere in the world
👍Easy to use interface
📱Face ID login capability

Negative things

🐛Frequent app crashes and freezes
📊Very limited functionality and features
💳Credit card transactions not visible in app
⏱️Delayed credit card balance updates (2-3 days)
🔐Login issues and authentication problems
📱Single device limitation (no backup devices)
🗂️Poor navigation and difficult to find features
📝Credit card statements only in Chinese, not English

Is HSBC Taiwan Safe?

HSBC Taiwan appears safe based on user ratings. AppsHunter Safety Score for HSBC Taiwan is 95/100.

This assessment is based on 791 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.1% of ratings point to a safe experience

1.0% of ratings suggest some concerns

3.9% of ratings point to a risky experience

~ Based on 789 App Store ratings for HSBC Taiwan.

Is HSBC Taiwan Legit?

HSBC Taiwan appears to be a legitimate app. AppsHunter Legitimacy Score for HSBC Taiwan is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

增加月結單

Llindaxlf

10 days ago

完全不好用不能查資料沒任何改善

新增無法查詢，介面太過於簡易，用起來超級卡。可能真的太簡易。信用卡繳款沒有特別顯示出來。用轉帳有點不習慣。不太懂原理。謝謝

JJimestin

a month ago

台灣本土支援功能完全不足

如題，例如沒有支持QR Code轉賬或支付、TISA基金申購、台灣市場股票買賣 etc。和其他國家的HSBC App比較亦可發現台灣的App功能非常少，例如沒辦法在App下載戶口對賬單、更改個人客戶資料 etc。

銘銘~

a month ago

常用帳號無法編輯

常用帳號無法編輯，刪除。另外，太太在匯豐銀行我有設定約定帳號。但是她外幣帳號只有帳號，沒有幣別。完全無法確認所要轉的幣別。例如我要轉美金給她，外幣帳號上並沒有幣別。會造成我可能選到她的日幣或歐元。請幫忙協助處理。

BFBig belly fish

2 months ago

Mr Chan

I installed the app on my old iphone 6S Plus which can only updated to IOS15.8.8, now I cannot update the bank app as the requirement is version IOS16 +. what can I do now, this also make ma not able to use online banking with my computer as it also require me to use my app to generate log in code

PYPeter Yy

3 months ago

安心方便有效率

對已經在國外退休及在台灣有生活需求的跨國銀行服務提供非常安全又高效的服務

SHSSharon HS

3 months ago

Response from developer

親愛的客戶您好，感謝您使用滙豐台灣行動銀行並提供寶貴的意見，我們會持續優化APP服務提供更好的客戶體驗。

非常快速

近期開始使用匯豐銀行的系統，真的非常滿意

阿阿堯在台南

3 months ago

改進轉帳後截圖

希望能有轉帳後截圖的方式，且自動去除敏感資訊，而不是像現在得自己截圖再自行去除個資

Aa70613

3 months ago

什麼功能都沒有的網銀

五顆星是買來的吧，這間銀行的網銀根本沒有任何功能，連信用卡的帳單都沒有，我看已經一堆人在反應也遲遲沒有做改善，講它是網銀都是抬舉了，誰下載來使用誰受氣

Zzzzz903

4 months ago

希望增加小功能

希望增加正副卡的每月帳單金額分開查詢的功能

SCSkynice chang

5 months ago

Transfer using HSBCTW app

Easy to use👍

CYC. W. Yeung

6 months ago

很好用

服務人員態度佳

BVBy Violet

7 months ago

投資介面

希望可以在加強

DDean671208

8 months ago

The WORST!

I have HSBC accounts in several countries and the HSBC Taiwan app is by far the WORST!
Edit:instead of trying to improve the lousy app, HSBC actually asked if I wanted to edit the original review…OMG!

GGoddoG66

9 months ago

The WORST!

I have HSBC accounts in several countries and the HSBC Taiwan app is by far the WORST!

GGoddoG66

a year ago

Response from developer

Dear Customer, your feedback is valuable to us, as we work to improve both our features and our services to you, thank you.

Non professional banking service

One of the worst banking service you would ever deal with.. mo logic reason and no one can give an answer or logic explanation for any decision they ate taking!!!

DDDr Derossi

a year ago