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HSBC Taiwan

HSBC Taiwan

Secure and Easy Mobile Banking

770 ratings
20 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • November 13, 2019
  • August 12, 2026

Developer

HSBC Global Services (UK) Limited
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About

Manage your finances securely and conveniently on the go. View account balances, transfer funds, trade stocks, and access investment tools. Log in easily with biometrics or a PIN.

✓Account overview
✓Fund transfers and foreign exchange
✓Soft token for security
✓Investment tracking and trading
✓Biometric login
✓Payee management
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What users say

Summarized from real user reviews of HSBC Taiwan. Based on 770 reviews and a 4.8/5 average, it highlights the 5 positives and 8 negatives reviewers mention most about this Finance app.

Positive things

  • 🌍Seamless global integration across HSBC geographies
  • 🚀Fast and modern app performance
  • 🔒Secure banking from anywhere in the world
  • 👍Easy to use interface
  • 📱Face ID login capability

Negative things

  • 🐛Frequent app crashes and freezes
  • 📊Very limited functionality and features
  • 💳Credit card transactions not visible in app
  • ⏱️Delayed credit card balance updates (2-3 days)
  • 🔐Login issues and authentication problems
  • 📱Single device limitation (no backup devices)
  • 🗂️Poor navigation and difficult to find features
  • 📝Credit card statements only in Chinese, not English
See all reviews

What's New in HSBC Taiwan

3.73.0

August 12, 2026

To enhance your mobile banking experience, we’re constantly improving our app. This update includes: • Add Mobile registration • Bug fixes and minor enhancements to existing features Thank you for your support

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User reviews

Most RecentHighest RatedLowest Rated

安心方便有效率

對已經在國外退休及在台灣有生活需求的跨國銀行服務提供非常安全又高效的服務
SSharon HSSSharon HS

Response from developer

親愛的客戶您好，感謝您使用滙豐台灣行動銀行並提供寶貴的意見，我們會持續優化APP服務提供更好的客戶體驗。

The WORST!

I have HSBC accounts in several countries and the HSBC Taiwan app is by far the WORST!
Edit:instead of trying to improve the lousy app, HSBC actually asked if I wanted to edit the original review…OMG!
GoddoG66GoddoG66

Response from developer

Dear Customer, your feedback is valuable to us, as we work to improve both our features and our services to you, thank you.

The WORST!

I have HSBC accounts in several countries and the HSBC Taiwan app is by far the WORST!
GoddoG66GoddoG66

Response from developer

Dear Customer, your feedback is valuable to us, as we work to improve both our features and our services to you, thank you.

超方便

不會負責、而且超方便的
nathanmamiconathanmamico

Response from developer

親愛的客戶您好，感謝您使用滙豐台灣行動銀行並提供寶貴的意見，我們會持續優化APP服務提供更好的客戶體驗。

主頁面過於簡單難以快速找到需要操作的選項！

頁面選項不是太好用！很難找到需要的操作、比如：開立定存、投資等等！
背著刻意的遊戲設計提出團體戰的人背著刻意的遊戲設計提出團體戰的人
See 15 more reviews

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See developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes during transfers

Bug

Login loop with Face ID and code authentication

Bug

iOS app login failures

Bug

Credit card balance showing 0 when positive

Bug

App becomes unresponsive after initial download

Bug
✨

Requested Features

9 requests

Credit card transaction details in app

Feature

Ability to transfer to new recipients (not just saved contacts)

Feature

Increase transfer limits functionality

Feature

Multiple device support (3 devices instead of 1)

Feature

Custom payee name editing

Feature

Investment portfolio display

Feature

Fixed deposit account opening in app

Feature

Improved account number display without masking

Feature

English language option for credit card statements

Feature

FAQ

What can I do with the HSBC Taiwan mobile banking app?

The app allows you to view your accounts at a glance, transfer local and foreign currency, make credit card payments, and manage payees. You can also track investments, trade overseas stocks and ETFs, and compare/invest in unit trusts. A soft token is available for enhanced security.

Is the HSBC Taiwan app free to download and use?

Yes, the app is free to download and use. It is provided for existing HSBC Taiwan customers to manage their banking and investment services.

What are the security features of the HSBC Taiwan app?

The app prioritizes security with features like a soft token for online banking logon and transactions, the ability to log on with biometrics or a 6-digit PIN, and device and security settings management. HSBC also recommends users install anti-malware software and only download apps from official stores.

Who is eligible to use the HSBC Taiwan mobile banking app?

This app is exclusively for existing customers of HSBC Bank (Taiwan) Company Limited. If you are not an existing customer, you should not download this application.

Can I use this app for credit card services?

For credit card services, you should download the separate HSBC Credit Card app. This mobile banking app is primarily for banking and investment activities.