Doesn’t work
Saying can’t provide any service atm.
Response from developer
Dear Customer, thank you for using the HSBC Taiwan Credit Card Mobile App, and we apologise for the inconvenience you experienced while using the App. The system underwent scheduled maintenance from 2:00 a.m. to 9:30 a.m. (Taiwan time) on 14 June. Please try logging in again to see whether the issue persists. If you’re still unable to access the App, please contact our Customer Service team to report the issue. Our staff will assist you further in investigating and resolving it. Thank you.
簡潔乾淨
Response from developer
親愛的客戶您好，感謝您使用滙豐台灣信用卡行動App，我們將持續優化App以提供更好的服務，謝謝您！
需要改進
Response from developer
親愛的客戶您好，感謝您使用滙豐台灣信用卡行動App，您可於首頁點進卡別後，於交易明細上方之卡片資訊總覽處：‘未出帳交易’欄位查詢商家已請款但尚未出帳的加總金額或‘可用信用餘額’欄位查詢目前剩餘額度，謝謝您！
Worst app ever
Response from developer
Dear customer, thank you for using the HSBC Taiwan Credit Card Mobile App and providing valuable suggestions. The bank has recorded your suggestions as a reference for future app development evaluation. Thank you!
Basic but could be better imho
1) like HSBC HK - integrate HSBC TWN credit card app into the HSBC TWN banking app so an all-in-one app can be used.
2) since I know #1 is likely never going to happen (I’d LOVE to wrong on this) I’ll suggest another, VERY BASIC, feature that I have on ALL my other banking apps - please enable the HSBC TWN credit card app to display current un-billed charges. Currently I can see ONLY charges/transactions that have already been billed on my latest statement….would be MUCH better to be able to see ALL transactions - billed and in-billed - in chronological order. Even “pending” charges that are still in process of posting seems possible, as (like I said above) 100% of all my other banking apps where I also have credit cards are a) integrated into a single app, and; b) all credit card transactions - billed, un-billed, in-process, etc) are shown.
Thank you!
Response from developer
Dear customer, thank you for using the HSBC Taiwan Credit Card Mobile App and providing valuable suggestions. The bank has recorded your suggestions as a reference for future app development evaluation. To solve your inconvenience, you could click into the card tile to view the listed unbilled transactions where the posting date is before the last billing cycle date. Thank you!
