New camera installed 7/14/26
Great service with Mitch who installed my new camera. 7/14/26
Internet keeps disconnecting
My app keeps kicking me out my internet keeps disconnecting saying it’s not in range. I’m not very pleased with this internet service. I just am go to spectrum. Will update if they fix the problem but it disconnects at least 3 times a day and that’s just when I’m at home watching it.
It’s an OK app
This is an app void of color and serves as a billing reminder.
TERRIBLE SERVICE
This internet is awful and not worth its cost because half the time it doesn’t work. I’m getting very tired of calling someone out to fix it.
Can’t leave the house
I can watch the tv at home. I want the app to watch my programs when away from home. Spectrum does it.
Great
Great service all the time great internet and security system
Poor app for service
This MAX app on a fire stick would be great if we could create a set of channels we can go to easily. I’d also like to clear the history of random channels that we occasionally watch.
HTC MAX
HTC MAX has made watching our favorite shows easy. First I love no cable cords going around the room! The option on Max to “watch from the beginning”, even when I’ve missed the start of a show, is a great feature. Controlling the TV from my FireTV stick is a plus!
Ridiculous
The two separate sign ins is annoying
Everything you need in one convenient app
Can view statements, pay bill, change services and more , all in this conveniently east to use app.
Audio problems
Occasional muting occurs remains muted 1.5 min to 2.0 min. Will repeat at undetermined time intervals, I’m thinking from fire stick (Amazon).
Service is not working well
For several days in a a few weeks now our service has sucked . We’ve called and complained . I see online that you have a lot of angry customers. So what's the deal? Are you going to address this ongoing issue ???
Severe pixelation
The HTCMax app on my Sony TV has severe pixelation. Tried uninstalling and reinstalling the app, rebooting the router, power cycling the router all have not corrected the problem. The router is on the same shelf as the TV. Tried connecting the router directly to the TV but the pan ports on the router are turned off. When Inhave an hour to waste I’ll call tech support.
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Have became Horrible
TWO WEEKS IN A ROW NOW THEIR NFL GAMES JUST SIT AND TRY TO CONNECT. IM SWITCHING BACK TO COMCAST.
Love this company
This company has been great to me for almost two decades. I can’t wait until they can supply my internet so I can get rid of that company!
Always dug up
Not about the app but about the service. They keep letting someone cut the lines near me. Getting ready to get satellite internet. 6 times now they let people that don’t know what they are doing and cutting the line. Not satisfied . I need my internet and need internet i can depend on.
Good for seeing statements onlin
Overall it’s very good but not accessible when traveling outside the country.
It’s a sales tool!
If you’d like to pay your bill or add services this app is for you. If you were hoping HTC had caught up with the competition on being able to program a show on your DVR you’ll be disappointed. It does have a little feature that allows you to learn how to program your DVR at home.
Absolutely perfect!
Easy to read and understand. Easy to navigate. Now Horry Electric and Conway national need to follow!
Easy and more options
I love how easy the app is, and it gives me options I never had with the website alone.
