HubbleClub by Hubble Connected User Reviews

Customer Experience

Positive experience33.5% of reviews
Neutral5.4% of reviews
Negative experience61.1% of reviews

~ Based on 1,046 written reviews from the US App Store.

What users say

Is HubbleClub by Hubble Connected Safe?

HubbleClub by Hubble Connected appears mostly safe based on user ratings. AppsHunter Safety Score for HubbleClub by Hubble Connected is 82/100.

This assessment is based on 5,671 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.9% of ratings point to a safe experience
2.6% of ratings suggest some concerns
21.5% of ratings point to a risky experience

~ Based on 5,671 App Store ratings for HubbleClub by Hubble Connected.

Is HubbleClub by Hubble Connected Legit?

HubbleClub by Hubble Connected appears to be a legitimate app. AppsHunter Legitimacy Score for HubbleClub by Hubble Connected is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Camera

An amazing camera to monitor your newborn baby/toddler. I love everything about this camera, all the accessories it comes with in the app. Also very affordable and easy to set up! 10/10 Would highly recommend!

Love the cameras

Very great

5 star

5 Stars

I LOVE !!

This camera has giving me so much peace when watching my little for naps or bed time!! I love that I can move the camera without physically touching it!!

Hard to cancel

Not good product

Terrible

I would absolutely not recommend their products. Pay to use any features. WiFi connection with the camera is spotty at best. Most of the time you cannot connect to camera. I will be looking for another brand

Works when it wants

Worse baby monitoring app I have used. Regularly disconnects, doesn’t connect, needs restarting over and over, send notification but then won’t load, and so on.

didn't work!!!

The application didn't work, it kept crashing.

Not impressed, bad design

I find the app very poorly designed. It’s not intuitive at all, and unless you pay for the subscription, it constantly asks if you want upgrade.

Great camera!

Highly recommend! Great picture quality. I recommend the lifetime plan for the amazing benefits you receive, more bang for your buck! Everything about this lil jewel is perfection, Hubble thought of just about everything.

Awful

This is such an annoying experience. If you travel frequently and plan to use this on different WiFi networks, prepare to be infuriated because you have to delete the camera and re-add it every time you change WiFi networks and every time there is an incredibly frustrating process of doing it over and over and over until it finally works. I’m not sure if it’s the camera or the app, but I hate this junk so much. It will constantly try to get you to upgrade to their premium monthly paid service, which is just basic functionality locked behind a paywall.
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MANY PROBLEMS

Camera does not go live… application side of things. This program/product needs to address this immediately. DO NOT BUY UNTIL WORKS AGAIN. YOU WILL WASTE YOUR MONEY.

Never works

I would say about 75% of the time the app will not connect. Sometimes restarting the camera works and sometimes it doesn’t. I ended up just getting a Bluetooth monitor because this Hubble camera is too unreliable

I need help but can’t contact anyone anywhere for in app or device support.

The device - freezes when you put on music melody, had it for only 1 year, well kept and battery was charged properly. Yet it dies even when on the charger. When I go to turn it on I need to hold it until the second screen comes up. And even then it just dies again. Tried plugging it in different ports. Using a different cord. Went to contact support. Does not give me a text bar to type in anything. Device has no updates showing.

The app-
Multiple times I’ve attempted to go on the live feed for the device while on the same WiFi and while on cell data. App if it does not freeze during the start load, it needs to be open for 30 seconds at least before I try to connect to the camera if it allows me to go on. It tells me all the time to reset the device
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Hate this product

I have to keep restarting this camera now after a month of use. it can’t stream live video. it is so annoying and frustrating to keep plugging it in and out. I should have brought another product.

1st Impressions

Email addresses with “.” are invalid?!?
The rest of the Internet accepts them, just not Hubble.
Be better than that, c’mon.

Could be better

They are good but they could be better. The cameras don’t last that long one broke already after only having it for a couple months. They don’t have it to where you can cancel a subscription easily even when you never started a subscription and they don’t answer when you email them about canceling it.
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Horrible. App only works half of the time.

Thank god I sleep in the same room as baby because this app is absolutely unreliable. I get a motion notification when she’s napping but when I open the app, I either a loading icon for FOREVER, or I get an error saying to refresh up to 3x or reset the camera.

It’s really frustrating and unsafe. I would give zero stars if possible. You need reliability when it comes to your baby. What’s the point of having a monitor if you can’t access it at all times?
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Are you ready for your exclusive offer?

I’m really tired of all the “exclusive offers“ continuously popping up in this app every time I use it. I am weary of their relentless marketing. I’d be willing to pay 20 bucks just to have them turn off their silly ads, such as money to enable “crying translation.“. But that’s not an option.

It stops working all of the time

We’ve had nothing but problems with the connection. It stops all of the time.